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Data Entry Customer Service

Location:
Riyadh, Saudi Arabia
Posted:
October 09, 2023

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Resume:

MUHAMMED SAKIR

Mob: 059*******

Email: adz86l@r.postjobfree.com

CIRRICULUM VITEA

Career Objective: To pursue a career in a dynamic and progressive environment with an international organization, offering prospects of growth, career advancement & opportunities.

Career Summary: Highly motivated, solutions-focused individual with about 19 years of experience in the FM Industry (CAFM) in all aspects of Sales & Marketing, HR-related works, Government delegation Office works, Administration, Data Entry activities, Office Execution, Secretarial, Hospitality, Cleaning & Janitorial, Housekeeping (BICS Standard) and Maintenance, Landscaping, Pest Control etc. Excellent organizational and planning skills utilized in providing meeting tight deadline schedules.

Skills:

Highly skilled with Microsoft Word, Excel.

Experience working in CAFM system.

Experience working in a wide array of working environments.

Excellent organizational and time management skills.

Quick learner, proficient with various databases.

Experience writing invoices and agendas.

Ability to provide bilingual administrative, secretarial and customer service.

Excellent public relations, written and verbal skills.

Superb communication and interpersonal skills.

Flexibility and adaptability to change.

Ability to work independently or in a team environment

Committed to cultivating relationships with clients and customers. Work Experiences:

1. SOFT SERVICES MANAGER (Oct 2022 to Present)

LADUN INVESTMENT COMPANY – Riyadh, Saudi Arabia.

Duties & responsibilities

Develop and implement a facility management program including preventative maintenance and life-cycle requirements.

Conduct and document regular facilities inspections.

Ensure compliance with health and safety standards and industry codes.

Allocate and manage facility space for maximum efficiency.

Coordinate intra-office moves.

Supervise maintenance and repair of facilities and equipment.

Oversee facility refurbishment and renovations.

Implement best practice processes to increase efficiency.

Obtain quotes and tenders from vendors and suppliers.

Calculate and compare costs for goods and services to maximize cost-effectiveness.

Negotiate contracts to optimize delivery and cost savings.

Coordinate and monitor activities of contract suppliers.

Manage contractor and vendor relationships.

Ensure delivery schedules, quantity and quality criteria are met.

Check completed work by contractors and vendors.

Verify payment and invoicing match contract pricing.

Plan and monitor appropriate facility management staffing levels.

Ensure efficient utilization of facility maintenance staff.

Performances manage, develop and train staff.

Prepare and track facility budget.

Monitor expenses and payments.

Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases.

2. OPERATIONS MANAGER (Jul 2019 to Sep 2022)

FIVE MOONS COMAPANY LTD – Al Khobar, Saudi Arabia. Duties & responsibilities

Develop and implement a facility management program including preventative maintenance and life-cycle requirements.

Conduct and document regular facilities inspections.

Ensure compliance with health and safety standards and industry codes.

Allocate and manage facility space for maximum efficiency.

Coordinate intra-office moves.

Supervise maintenance and repair of facilities and equipment.

Oversee facility refurbishment and renovations.

Implement best practice processes to increase efficiency.

Obtain quotes and tenders from vendors and suppliers.

Calculate and compare costs for goods and services to maximize cost-effectiveness.

Negotiate contracts to optimize delivery and cost saving.

Coordinate and monitor activities of contract suppliers.

3. SOFT SERVICES MANAGER (Apr 2017 to Jun 2019)

ACCIONA MIDDLE EAST – Riyadh, Saudi Arabia

Duties & responsibilities

Manage building and equipment maintenance schedules.

Maintain office equipment, physical space and telecommunications systems for the building.

Process and file invoices from vendors.

Test building security systems and prepare for emergencies by creating action plans.

Planning for the future building space and supply needs of the Company.

Coordinators communicate daily with supply vendors and update.

Schedule preventative maintenance, respond to urgent maintenance calls and participate in the creation of emergency preparedness plans.

Applying for required environmental permits.

Review furniture needs and keep the office supply and kitchen areas stocked.

Work in an administrative assistant capacity in addition to maintenance coordination.

Develop and implement cost reduction initiatives.

Advise on and monitor energy efficiency.

Oversee environmental health and safety.

Assure security of the facility.

Respond to facility and equipment alarms and system failures.

Provide prompt response to requests and issues from facility occupants.

Plan and manage facility Soft services such as reception, security, cleaning, catering, waste disposal, Landscaping, Pest Control, parking.

4. FACILITIES COORDINATOR (Jul 2014 to Mar 2017)

TADBEIR FACILITIES MANAGEMENT –Al Khobar, Saudi Arabia. Duties & responsibilities

Assigns workers their duties and inspects work for conformance to standards of cleanliness.

Investigates complaints regarding the service and equipment, and takes corrective action.

Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments.

Coordinates work activities among departments.

Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

Inventories stock to ensure adequate supplies.

Evaluates records to forecast department personnel requirements.

Makes recommendations to improve service and ensure more efficient operation.

Prepares reports concerning room occupancy, payroll, and department expenses.

Performs cleaning duties in cases of emergency or staff shortage.

Examines building to determine the need for repairs or replacement of furniture or equipment, and makes recommendations for management.

Attends staff meetings to discuss company policies and patrons' complaints.

Issues supplies and equipment to workers.

Establishes standards and procedures for the work of housekeeping staff.

Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.

5. SOFT SERVICES SUPERVISOR (Sep 2010 to Jun 2014) CENSUS INTERNATIONAL FM COMPANY LLC – Abu Dhabi, UAE. Duties & responsibilities

Coordination and supervision of workers.

Provide schedules for workers

Assign tasks to cleaning laborers

Liaise with contractors, managers and other stakeholders, ensuring that all parties remain coordinated.

Organizing the equipment and manpower necessary to complete the project.

Responsible for maintaining safety and quality standards.

Keeping detailed records of cleaning site activities.

6. SOFT SERVICES TEAM LEADER (Jun 2003 to Mar 2010) MANAZEL SPECIALISTS LLC – Abu Dhabi, UAE.

Duties & responsibilities

Coordination and supervision of workers.

Provide schedules for workers

Assign tasks to cleaning laborers

Liaise with contractors, managers and other stakeholders, ensuring that all parties remain coordinated.

Organizing the equipment and manpower necessary to complete the project. BIO DATA

Father’s name : AHAMMED PAREED

Date of Birth : 25/07/1977

Nationality : INDIAN

Sex : Male

Marital status : Married

Religion : Islam

Education Qualification : Master of Arts (Economics) Driving License : SAUDI ARABIA, UAE & INDIA

Languages known : Arabic, English, Hindi, Malayalam & Tamil Passport Details

a. Passport number : S6663092

b. Place of issue : ABU DHABI

c. Date of issue : 09/09/2018

d. Date of Expiry : 08/09/2028

Contact Details

Mobile number : 059-***-****, 056-***-****

Email : adz86l@r.postjobfree.com

Declaration

The above mentioned details are true and correct to the best of my knowledge. Sincerely

MUHAMMED SAKIR



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