Rory Richardson
Operations Supervisor
Contact
****************@*****.***
COVINGTON, KY 41014
Career Objective
Results-driven team leader with extensive experience overseeing operations, personnel management, and inventory control. Proven ability to develop and implement cost-effective processes that maximize efficiency and productivity in a warehouse environment. Adept at managing safety and compliance regulations and utilizing data analysis to improve efficiency and accuracy.
Experience
April 2018 - Present
Warehouse Supervisor
Wayfair
• Supervising the shift functions and associates within the warehouse
• Delegating tasks and evaluating associate productivity
• Adhering to the compliance of all legal and safety procedures
• Managing the inventory
• Work areas include receipt, pick, pack, ship and return of product
• Supervising proper shift allocations and ensuring efficiency of all warehouse staff
• Organizing and conducting necessary training activities for the staff and workers
• Ensuring the proper functioning of all warehouse tools and equipment.
June 2015 - March 2018
Fulfilment Operational Supervisor
Newgistics
• Manage fourteen clients consisting of 25 associates to effectively meet the operational needs and goals
• Establish new SOP for departments under my supervision
• Ensure associates are following proper GMP and safety rules, wearing the correct personal protective equipment and meeting code of conduct
• Create and maintain a new hire training matrix to guarantee all associates receive proper training
• Perform performance evaluation on a regular basis
• Ensure adequate staffing to cover absenteeism and holidays as well as normal operations
• Ensures team works as efficiently as possible
• Maintain good housekeeping
• Maintain payroll.
June 2008 - June 2015
Process Assistant
Amazon.com
• Lead and direct the daily activities of 70+ associates to effectively meet operational needs and goals
• Ensure associates are following proper safety rules, wearing the correct personal protective equipment and meeting conduct codes
• Create and maintain a new hire training matrix to guarantee all associates receive proper training
• Support and work in the department as required
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Fully understanding workflow and daily production goals
• Qualified to lead Kaizens
January 1993 - March 2008
Warehouse Manager
Display Specialties Inc
• Provide rate quotes for LTL, air, ocean, and 3rd party inbound and outbound freight
• Determine shipment classifications to ensure the correct and cheapest freight rate is being charged to the company
• Set up key account (Wal-Mart, Target) shipping requirements-outline requirements, create training document and deliver training
• Ensure international shipments have proper documentation (China, Ireland, Canada, Mexico, England, Japan)-create and deliver training to others in the organization
• Perform cost benefit analysis for expedited carriers versus LTL shipments
• Negotiate improved LTL freight rate resulting in $150,000 cost savings per year
• Lead and direct the daily activities of 12 people to effectively meet operational needs and goals
• Review the daily traffic schedule to ensure it meets customer shipment requirements, analyze and resolve any schedule issues or reschedule as needed
• Create and maintain a new hire training matrix to guarantee all associates receive proper training
• Ensure associates are following proper safety rules, wearing the correct personal protective equipment and meeting conduct codes
• Manage inventory of production materials required for shipping (pallets, corrugated, shrink wrap, etc) – set up and maintain initial process and inventory levels
• Maintain Positive Change Requests database for the shipping area-develop improved processes and communicate to the department and request initiator
• Participate on a cross-functional team to create the “5 Step Program” to produce proper packing instructions for shipments – develop and deliver training
Education
January 2004
Business Administration
Thomas Moore University
Skills
• Microsoft Office/ Excel
• WMS LMS (SAP)
• PIT Trainer.
• Shipping and Receiving
• Corrective Actions
• Key Performance Indicators (KPIs)
• Reporting Requirements
• Order Management
• Microsoft Access
.