Post Job Free

Resume

Sign in

Customer Service Department Manager

Location:
Moorpark, CA
Salary:
18.00
Posted:
October 09, 2023

Contact this candidate

Resume:

WORK EXPERIENCE

Department Manager

Home Depot - Simi Valley, CA

February 2014 to Present

• I currently manage 3 departments; Building, Lumber and Millworks.

• I’ve been promoted 3 times since I was hired.

• I have 10-12 associates that I manage and who directly report to me.

• I am certified on multiple Lift Equipment machines Including The Forklift, The Reach, The O.P, Electric Pallet Jack

• I’m The Forklift Trainer for all Associates who need to be certified on machines.

• Responsible for daily and weekly ordering of all department merchandise.

• Proficient with UPS system

• Key Rec incoming merchandise trucks into system.

• Give Quarterly Associate Performance Reviews.

• Monthly Shrink Meetings

• Weekly Sales Meetings

Daily Responsibilities

• Check Sales Numbers, Progress on Daily Goals, Plan of Action.

• Maintain Department Standards

• Order product for Department, Replenishment of best selling products.

• Customer Service, Always putting the customers needs first.

• Organize work flow and ensure associates understands their duties or delegated tasks.

• Enforce company policies and procedures.

• Down stocking merchandise

• Opening and closing procedures.

• Assist store manager with tasks as needed.

Clerk

Ralphs - Woodland Hills, CA

April 2008 to March 2012

I did multiple positions during my career at Ralphs. I was promoted to a Supervisor due to my strong work ethic and ability to lead. My positions were

ANDRE

PRITCHARD

Skilled Department Manager

Moorpark, CA

adz825@r.postjobfree.com

747-***-****

• Bagger

• Coffee Bean Barista

• Supervisor of The Commercial Baker

I gained many valuable skills while working at Ralphs. I experienced different positions and saw how together, they contributed to the success of the company. Skills I gained were

• Customer Service

• Merchandising

• Stocking Shelves

• Clean work Area

• Coached, Trained and Encouraged associates in my department.

• Made sure company policies were followed.

EDUCATION

High school or equivalent in All

Apollo High School - Simi Valley, CA

SKILLS

Management Experience (4 years)

Organizational Skills (10+ years)

Leadership Experience (5 years)

Supervising Experience (5 years)

Warehouse Experience (10+ years)

Conflict Resolution (5 years)

Customer Service (10+ years)

Time Management (10+ years)

Microsoft Office (10+ years)

Retail Management (5 years)

AWARDS

Employee of the Month

May 2018

I was awarded Employee of the Month 3 times at Home Depot. Homer Awards

February 2017

Home Depot has given me multiple awards for doing excellent work over the years.

CERTIFICATIONS AND LICENSES

Forklift Certified, OP Certified, Electric Pallet Jack Certified, Reach Certified March 2014 to Present

Store Trainer

May 2015 to Present

I am the official Store Forklift Trainer. When associates need to be certified on any of the machines, they are trained and certified by me.

Hazmat Certified ( HHM)

February 2014 to Present

I’m certified to handle and dispose of hazardous materials. I properly follow strict guidelines to ensure safety. ADDITIONAL INFORMATION

I volunteer monthly to be a part of Team Depot, which is a program that assists people who need help. We volunteer to help Veterans, Children battling Cancer, At risk youth, Homeless and much more. I have helped remodel a building for Veterans.

Fixed up and remodeled a local school.

Built a place where at risk youths can come and play sports, get assistance with homework and have a safe place to go



Contact this candidate