People Interaction Specialist October ****
Jacob Camacho
************@*****.***
301-***-**** (mobile)
Rockville, Maryland
Summary
Seeking a position that offers contact with the public and optimizes the use of my bilingual
(English - Spanish) ability.
Experience
Server
International House Of Pancakes
February 2020 - Present -(3 years 6 months) 775 Rockville Pike. Rockville, MD. 20852 Responsible for greeting clients as well as finding the proper accommodations within the facilities for them. Communicating the available options on either the permanent menu or current specials to guests and providing them with drinks and meals they request. Ensuring the items ordered are served to the client’s satisfaction and collecting proper payment. Showing appreciation for their visit at the end and inviting them back. Sales Consultant
Fitzgerald Subaru Buick Hyundai
March 2013 – January 2020 (6 years 11 months) • 11411 Rockville Pike. Kensington, MD. 20895
Helping clients in their purchase process or leasing options of vehicles. Looking to help them find the best vehicle for their current needs and wants as well as the best financial choices for their economic level.
Assistant Manager
The Shoe Dept
February 2012 - March 2013 (1 years 1 month) • 20782, Hyattsville, Maryland In charge of making sure retail location is properly operated while on shift. Main focus on client satisfaction to insure continued success of the company. Supervise and train staff in the duties pertaining to selection, storage, proper display and sale of shoes. Store Manager
The Shoe Dept.
June 2010 - February 2012 (1 years 8 months) • Hyattsville, Maryland In charge of the full operation of the retail location. From hiring / firing. To ordering supplies and ensuring customer satisfaction.
Accountable for every aspects of Department management of Men. Employed and coached new staff.
Accountable for loss avoidance, inventory controls, and merchandising. Skills: Problem Solving. Motivation.
Head Server
IHOP
April 2008 - March 2010 (1 years 11 months) • College Park, Maryland Serving Guests and supervising co-workers.
Sales Consultant
Criswell Honda
November 2007 - April 2008 (5 months) • Germantown, Maryland Guide our customers in the correct process of obtaining the correct vehicle that fits their needs and wants.
Sales Consultant
Hersons Honda
August 2007 - October 2007 (2 months) • Rockville, Maryland Guide customers to the correct vehicle that fits their needs. Sales and Leasing Consultant
Victory Nissan Dealership
March 2006 - July 2007 (1 years 4 months) • Gaithersburg, Maryland Full interaction during all stages of a vehicle purchase with guests. I have learnt to be able to guide customers to not only the vehicle they like/need but also making sure they are comfortable with all the purchasing terms.
Asistant Manager
IHOP
November 2005 - March 2006 (4 months) • Gaithersburg, Maryland Effective interaction with employees and mutual respect in understanding the job at hand to be done to the benefit of our company and our paychecks. Salesperson
Bob Evans
August 2005 - February 2006 (6 months) • Germantown, Maryland Setting up assigned station of supplies. Greet and guide guests to proper area. Offer and bring food and drinks to guest. Upsell on complimentary items to the guest satisfaction. Clean up and preparation of assigned areas for the next shift.
Server
Ihop
December 2000 - August 2005 (4 years 8 months) • Rockville, Maryland Greeting guests, taking orders and delivering food and drinks, translating for both co workers and clients from english to spanish and vice versa, and preparing assigned area for the next shift. Upselling on items to required specifiactions by management. Server
Mi Rancho Restaurant
April 1994 - September 2002 (8 years 5 months) • Silver Spring, Maryland Set up of from of the house area, welcoming and seating guests (if no hostess available). Interacting with guests and up selling daily special. Delivering food and drinks. Handling both cash an credit card payments from customers. Providing back up to bartender, hostess, and tortilla machine operator. Trained new employees on a as needed basis. Cleaning up at the end of shift.
Manager
Mi Rancho Restaurant
October 1996 - February 1997 (4 months) • Germantown MD Opening restaurant, checking employees in, supervising deliveries, supervising set up of from of the house, supervising daily front of the house business, training new employees, administering register, resolving customers complaints, closing the restaurant. Server
Kozy Korner Restaurant
May 1992 - April 1994 (1 years 11 months) • Washington DC Opening and set up of restaurant. Greeting guests. Prepapring drinks. Cash handling. Cleaning up at end of shift.
Server
El Rincon Español
January 1990 - August 1992 (2 years 7 months) • Washington DC Setting up dining area, preparing bar area, taking customers orders, preparing drinks, running register, delivering food and drinks, cashing out at end of shift, cleaning up as well. Education
UMUC
Some College Coursework Completed
2003 - 2004
Political science, geriatrics and local economy studies. Strayer University
Some College Coursework Completed
2001
Introductory courses into Information Technology, Computer Information Systems. Plus reading and writing, math, psychology, accounting.
Montgomery College
Certification
1997
Certified food service manager course. Learned rules and regulations to safety and disease prevention in food service establishments.
Professional Bartending School
Certification
1992
Certification as a professional bartender. Taken to advance position in the food service industry. El Paso Community College
Some College Coursework Completed
1990
ESOL (English for non-natives), levels I through IV. Universidad Veracruzana
Some College Coursework Completed
1989
English major. Emphasis towards teaching. Incomplete because of relocation to the US Skills
Bilingual - Spanish (Expert)
MS Access (Beginner)
MS Power Point (Beginner)
Languages
English (Fluent)
Spanish (Fluent)