Mohammed Samiul Hassan

**Monipuri Para

Tejgaon,Dhaka,Bangladesh.

Telephone Number:008************

E-mail: adz807@r.postjobfree.com

PROFILE:

I am a very confident, reliable, hardworking and a forward thinking person who works with a goal, within a team environment as well as on own initiative. In addition, I am also a very enthusiastic individual with excellent customer service skills and a quick learner who is keen to develop skills further in the different areas within customer service.

EDUCATION:

2007 - 2008 Westminster Kingsway College

Access to Hospitality

1994 - 1998 Rajdhani High School

GCSE (Bangladesh, Dhaka)

WORK EXPERIENCE:

April 2014 to Current

Team Leader - Wok Wala Chinese Restaurant - Seven Kings

Achievements - Progressed from Kitchen Porter to Team Leader and started managing a team of 8 both front and back of house. My duties included stock taking, training, hiring staff, as well as handling customer queries.

April 2011 - March 2014

Meter Reader - Excel Engineering Ltd. (EDF Energy)

My duties were to attend residence and commercial premises consisting of taking meter readings for gas and electricity, also checking the safety of the meter and recommendation customers to better energy tariffs.

January 2009 - January 2011

Restaurant Manager - Chester Tandoori Indian Restaurant

My duties were to train current and new starters and leading the service staff.

December 2007 - November 2008

Night Guest Service - Thistle Hotel Bloomsbury Park

I was the first point of contact for hotel guests. I was also in charge of the room service orders, as well as patrol the hotel during the night shift. Booking transport service, attractions and theatre reservations.

March 2006 - December 2007

Bar Assistant - The Goose and The Rocket Scream Pub by Michell & Butler

Apart from selling food and drink I was also in charge of training new starters as well as involved in the hiring process.

January 2005 - February 2006

Bar Assistant - Euston Flyer Pub by Fuller Smith

My duties were to sell drinks and food as well as do stock control.

SKILLS:

IT: Good skills on MS word and PowerPoint.

Driving License: Full Clean UK

Language: Fluent in English and Bengali (Mother Tongue). Urdu and Hindi (Fluent).

EPOS: Confident using the Micros and Fidelio system

ACHIEVEMENTS:

Employee of the month (Thistle Hotel for Customer Care)

Cabin Crew Training (Westminster Kingsway College)

Food & Hygiene Certificate

INTERESTS:

Going out with friends, networking with people, listening to music, keeping fit, going to the cinema and sports.

Contact this candidate