Neil Bhay

C: 212-***-****

adz7zo@r.postjobfree.com

Intrapreneurial Technology leader with experience building and leading teams in developing high-profile systems & projects on the web & emerging platforms. Inspiring teams and stakeholders with his passion for creating cutting-edge consumer experiences and executing optimized technology solutions on-time. With a background in engineering and project management, this dynamic individual successfully connects the technological and business priorities of large and small organizations.

Gartner, Inc. (August 2022-July 2023)

MANAGING VICE PRESIDENT, CX PRODUCT ENGINEERING

Managed a diverse team of 70 software engineers, managers, directors, and VP within the Product Delivery Organization to facilitate the Gartner.com and native app roadmap.

• Reorganized team structure and reporting for efficient department management and delivery.

• Developed comprehensive technology roadmap for Product Delivery Tech organization.

• Concepted and led the implementation of Gartner release notes for Clients, enhancing awareness of new features.

• Managed iOS and Android teams, working with Product to align the architectural/product roadmap and prioritize accessibility/security initiatives.

• Coordinated rollout of language localization for Garter.com content, improving client accessibility.

• Launched and provided input as a stakeholder for multiple high visibility products such as a Self-Service Consultation Scheduling Service, Reference Architecture Product for technology clients and Priority Navigator to streamline content discovery for clients.

• Oversaw engineering staffing for Gartner Artificial Intelligence Proof of Concept and Alpha launch.

• Guided system design for Gartner.com roadmap initiatives.

• Collaborated with PMO and Platform teams on Oracle to PostGRES migration in microservices architecture.

• Initiated a large scale multi-department project to synchronize client profile data ensuring seamless and up-to-date account data for conference attendees between Gartner.com and the Conference teams.

• Implemented Storybook for design-to-code workflows.

• Drove multiple site performance initiatives to enhance user experience by reducing Time to First Frame.

• Led evaluation of A-B Testing and Feature Flag vendors.

• Introduced KPIs and staff-level OKRs to drive performance and alignment.

• Reduced chaotic security ticket backlog by introducing automation, ticket categorization, and reporting.

TuneCore, Inc. (August 2018-August 2022)

CHIEF TECHNOLOGY OFFICER

Oversaw all aspects of the Technology department to scale and introduce enterprise level best practices to TuneCore’s organizational structure and technology stack. Partnered as a stakeholder/contributor with senior executive leadership in Product, Music Publishing, Artist Services, Legal, Marketing, Finance, Data Analytics, HR, Operations in TuneCore roadmap planning and prioritization.

• Evolved team of 6 developers & established scalable agile process to oversee/mentor remote and local teams of 55+ in IT Support, QA, Release Management, DevOPS and Engineering in supporting operations of office, AWS cloud infrastructure and web/native app product development.

• Restructured Technology and Product departments from project-based teams to functional-based matrix “squads” in support of TuneCore’s commitment to optimizing the artist/label user experience in music distribution to premier stores like Apple/Spotify/Google and paying $1.2 million/day in royalty earnings.

• Built and encouraged collaborative and positive culture towards innovative solutions across teams in the software development life cycle.

• Drove the talent acquisition strategy, career and people development for the technology organization with extremely low attrition rates and introduced talent acquisition CRM to HR Recruiting.

• Introduced OKRs and structured career path and salary tiers for objective based career and business employee goals.

• Owned and communicated the technology vision and roadmap to executive leadership and company employees.

• Created and approved system design and architectural approach for all roadmap initiatives for domestic and international expansion and product development.

• Introduced n-tiered “macroservice” architecture with React/GraphQL/Node/Go into TuneCore monolithic legacy platform.

• Introduced and support in partnership with Data Analytics team the concept of Data Warehouse for analytics.

&

• Reduced and continue to reduce 15 years of significant tech debt/bugs to achieve operational efficiency in product delivery and issue resolution via operational and financial KPIs.

• Owned and managed $17 million staffing and OPEX budget for IT and Technology department.

• Owned, negotiated and provided technical input towards key contracts with staffing and software vendors and TuneCore strategic partnerships.

• Oversaw transformation of CAPEX timesheet-based system to point based system increasing project-based CAPEX allocations and accuracy.

• Planned, migrated, maintained office transition and office 365 single tenant migration in pre-pandemic transition to remote work and facilitate office readiness for post-pandemic return to office.

Viacom International, Inc. (October 2014-March 2018) VICE PRESIDENT OF TECHNOLOGY

Oversaw and prioritized efforts as key stakeholder in implementation of third-party and Viacom brand components for advertising, reporting, video player, and TV Everywhere in brand web sites/mobile apps including Comedy Central, Spike/Paramount Network, MTV, VH1, LogoTV, CMT, TVLand web/mobile properties. Responsible for driving software development best practices and improving roadmap commitments to Engineering team in close partnership with Product and Global technology teams.

• Hired, evaluated and motivated team of 20 developers, 3 Directors, 1 Architect.

• Led native app team of 1 Director, 9 IOS/Android developers.

• Reorganized department from project-based teams to functional based matrix teams.

• Contributor/Stakeholder in department and Viacom wide project portfolio planning and prioritization.

• Drove teams to deliver quality performant product with greater emphasis on testing & continuous deployment.

• Key driver behind Viacom-wide Daily Show and Nickelodeon sponsored hackathons resulting in Alexa News Product

• Led migration and trainings for Swift/React/Angular trainings and evaluations.

• Owned architectural roadmap of homegrown Single Page Application accomplishing moves to isomorphic templating, web workers, scalable AWS Docker environments, reducing end user performance to sub-second TTFF load and ongoing initiatives for HTTP/2, multi-tenant architecture and contributing to open source.

• Coordinated A-B Testing, Alexa App and Machine Learning/personalization initiatives as Key Stakeholder.

• Supervised live stream events ranging from Daily Show Live Streams, MTV Movie Awards, Woodies, VMAs.

• Managed migration strategy to centralized technology stack across departments, and migration to reusable site components reducing duplication of code and time spent on unnecessary maintenance.

Home Box Office (HBO), Time Warner Inc. (November 2011-October 2014) TECHNICAL MANAGER DIGITAL PRODUCTS

Transformed software development practices from waterfall to agile sprint-based delivery and improve transparency and communication with stakeholders in order to address existing delays in key business critical project.

• Directed development team of 10-20 Server and Client engineers responsible for HBO GO, MAX GO, HBO.com, and Cinemax.com web properties.

• Stakeholder in the project portfolio planning, prioritization and strategy sessions for developing emerging technology.

• Managed the evolution of HBO.com through multi-million-dollar initiatives including community data/vendor migration and introduction of AngularJS, PhantomJS and Node.

• Optimized code performance for consumers using a variety of load, compression and CDN hosting strategies.

• Increased code quality through initiatives such as unit testing, TDD, peer review and migration from SVN to GitHub.

PSL Group, Inc. (April 2008-November 2011)

SENIOR DIRECTOR OF APPLICATION DEVELOPMENT

Recruited to build and lead the New York Engineering office and participate as hands-on lead position and technical point of contact for internal clients and external vendors.

• Managed a team of 6-20 international and domestic project managers, developers, and DBAs.

• Orchestrated team of data architects, DBAs and ETL developers in large-scale data warehousing initiative.

• Corroborated with executive management on resource planning and coordination, vendor and technology assessments.

EARLY CAREER

BOARD MEMBER/PRESIDENT, Smith Condominium Board (October 2014-January 2021)

SENIOR PROJECT MANAGER, WebMD, Inc. (January 2005-April 2008)

SENIOR PROJECT MANAGER, ID Society, Inc. (January 2004-January 2005)

DEVELOPER, Hivemail, Inc. (September 2001-December 2003)

TECHNICAL PROJECT MANAGER, BizLand, Inc. (October 1999-May 2001)

ENGINEERING ANALYST, Fuxito, Inc. (July 1999-October 1999)

EDUCATION

NEW YORK UNIVERSITY (Stern School of Business/Courant Institute)

New York, NY

Master of Science in Information Systems, December 2003

BRANDEIS UNIVERSITY Waltham, MA

Bachelor of Arts, May 1997

Major: Economics, Minor: Business and Managerial Economics

Contact this candidate