Customer Services Resource Manager

Molebi Seretse

Lecturer Sports Management

Address Plot 24393 Gerald Estates, Francistown, Botswana, 2191 Phone +267-****-****, 7644 9240,

E-mail *********@*****.***

Multifaceted Lecturer with 11 years of expertise in adapting presentations to reach students of diverse backgrounds. With prior 8 years’ experience as a Teacher and Sports Officer. Expert in leveraging in-depth knowledge and experience in Sport Management to provide relevant information and first-hand experiences. Adept in administration and customer services. Skilled in team building, developing course programmes, assessing, marking, moderating and delivering as well managing and organizing various sporting activities. Recognized for developing departmental budget, procuring and managing physical resources as well as utilization processes. Known for great personable demeanor, great communication skills and strong work ethic.

Work History

2010-10 -

Current

Lecturer

Francistown College of Technical College and Vocational Education, Francistown, Botswana Key responsibilities:

Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.

Evaluated and revised lesson plans and course content to achieve student-centered learning.

Utilized instructional technologies in course delivery using in-class instruction to engage and educate students.

Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.

Also Department resource manager, prepare department annual procurement plan and procure for the department (Sport Recreation and Leisure).

Completed Curriculum program development - Diploma in Health and Wellness.

Facilitated invigilating and marking of examinations. 2009-02 -

2010-08

Assistant Sport Officer

Department of Sport and Recreation, Gaborone, Botswana Key responsibilities:

Organized various sporting activities including district sport festivals and constituency tournaments.

Administered and developed fixtures for competing teams on constituency tournament.

Prepared payment for winning team using Government Accounting Budgeting Systems.

Resolved conflict resolutions during tournament activities.

Was Logistics manager during tournament activities. 2002-07 -

2002-12

Teacher

Bakwena Kgari Secondary School, Serowe, Botswana

Key responsibilities:

Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Planned and implemented integrated lessons to meet national standards.

Evaluated and revised lesson plans and course content to achieve student-centered learning.

Involved in invigilating and marking examinations.

Actively involved in extracurricular activities-athletics Education

2007 Baccalaureus Technologiae: Sport Management - (Cum Laude) Vaal University Technology - South Africa

Skills

Exam writing

Lesson Planning

Academic writing

Class management

Continuing education

Presentations

Student needs assessment

Student counseling

Classroom lecturing

Student records management

Curriculum Development

PowerPoint

Classroom management

Academic research

Learning Management Systems

Post-secondary education

Testing and grading

Secondary education

Assessing performance

Time management

Active Listening

Clerical Support

MS Office

Analytical and Critical Thinking

Organization and Time Management

Decision Making

Interpersonal Communication

References

Available on Request

Contact this candidate