Customer Service Food Service Retail
Resume:
Terry Quinn
Graduated Associate Degree
Nacogdoches, TX 75961
******@*****.***
Authorized to work in the US for any employer
Work Experience
Production
Spirit Outfitters - Nacogdoches, TX
September 2022 to Present
Responsible for assisting in the production of products being made when ordered Cashier
Valero - Nacogdoches, TX
May 2020 to June 2022
responsible for checking out customers daily. As well as doing side work daily. Food Service Worker
Aramark - Nacogdoches, TX
August 2016 to May 2020
Responsible for the cleanliness of dishes as well as work station. Also responsible for helping customers and coworkers when needed. This helps to create a better working environment for other workers and a better experience for customers.
Cashier
Walmart - Nacogdoches, TX
September 2015 to July 2016
Responsible for checking out customers daily as well as side work. This side work included zoning/cleaning register and aisle. Also responsible for bagging groceries and helping others when needed. Accomplishments include but are not limited to time management skills, retail experience, customer service experience. Knowledge of business and concepts of business Excelled in customer service and helping customers daily as well as the ability to run a cash register and handle money daily.
Learned to be calm during busy hours as well as help other associates and customers when needed. This resulted in a friendlier working environment for myself and other workers as well as a much more pleasant shopping environment for customers daily
Cashier
Chevron - Nacogdoches, TX
May 2014 to August 2014
Responsibilities
Responsible for maintaining the register and the store during shifts. Cleaning, checking out customers, and stocking shelves and coolers
Accomplishments
• Ability to work a cash register
• Customer Service Skills
• Money handling skills
• End of shift paperwork
Skills Used
Communication Skills
Organizational skills
Time Management Skills
Excelled at customer service skills with 100 customers daily resulting in 20% more customer satisfaction. Managed my time more efficiently which resulted in more work being done on a daily basis. Learned about being calm when busy. This resulted in a calmer and easier work environment. This occurred on a daily basis.
Custodian
Woden ISD - Woden, TX
June 2013 to August 2013
Responsibilities
Summer Job.
I was responsible for cleaning the school while on the job. Mopping, Sweeping, ex Accomplishments
• Sweeping
• Mopping
• Time Management Skills
• Problem Solving Skills
Skills Used
• Organizational Skills
• Time Management Skills
• Problem Solving Skills
• Demonstrated teamwork while on the job. This resulted in a more trustworthy work environment and more being done on a daily basis.
• Learned to communicate more with my fellow workers. This skill occurred daily and helped everyone know what work needed to be done.
• Learned about being a better leader. While working I had to step up and be a leader on a daily basis. This helped me learn about taking responsibility for my actions. Maintenance Employee
Woden ISD - Woden, TX
June 2010 to August 2010
Responsibilities
Maintained the school grounds during the summer.
Painting Sidewalks
Tearing down fences
Putting up lights
Accomplishments
Was able to maintain timely work and organize my time on a daily basis. The school wanted me to work again
Skills Used
• Painting
• Building
Education
Associates in General Business
Panola College - Carthage, TX
2013 to 2015
Diploma in High School
Woden High School - Woden, TX
2009 to 2013
Skills
• Microsoft Office (6 years)
• Teamwork (6 years)
• time management (6 years)
• Computer Skllls (8 years)
• Organizational Skills (10+ years)
• Custodial Experience
• Retail Sales (3 years)
• Merchandising
• Retail Management
• Food Service (2 years)
• Cash Handling (3 years)
• Customer service (3 years)
• Communication skills
• Food Preparation
Assessments
Work style: Reliability — Familiar
February 2020
Tendency to be dependable and come to work
Full results: Familiar
Call center customer service — Completed
February 2020
Applying customer service skills in a call center setting. Full results: Completed
Retail customer service — Completed
August 2021
Comprehending and responding to retail customer needs Full results: Completed
Sales skills — Familiar
February 2020
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Cashier skills — Proficient
August 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient
Food service: Customer situations — Familiar
August 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Familiar
Customer focus & orientation — Familiar
February 2020
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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