Patricia Plafta adz7x7@r.postjobfree.com 201-***-**** LinkedIn.com/in/patricia-plafta

Senior Strategic Leader with extensive experience directing IT Projects and HR initiatives in demanding environments. Responsible for providing direction, oversight, and support for human resource management systems through development, implementation, training, and monitoring stages. Recognized communicator and collaborator known for developing effective solutions that leverage new technologies, driving process improvement to deliver timely results, and building performance-driven teams in support of overall business objectives. Experienced in leading and mentoring cross-functional, diverse teams to successfully complete multiple projects simultaneously. Known for dynamic organizational and communication skills. Effective multitasker who successfully plans and directs complex administrative operations and intricate schedules.

Key Strengths & Proficiencies

●HRIS Systems (UKG, ADP, SAP/SuccessFactors, WorkDay, Paylocity, Paycom)

●HR Policy Development

●Vendor Management

●Payroll

●Database Analysis

●System Migration

●Staff Supervision

●Reporting

●Budget Management

●Business Operations

●Contract Negotiation

●Employee Relations

●Labor Relations

●Regulatory Compliance

●IT Project Management

●SQL

●Auditing

●Training and Development

●Benefits and Compensation

●FMLA / STD / ADA

professional Experience & Notable Contributions

Director, North America, Human Resource Systems November 2022-present

B. Braun Medical Manufacturing, Bethlehem, PA

Develops and directs the overall strategy for all HR systems. Ensures technology supports day to day HR processes, data integrity and all reporting. Reviews current processes and reporting capabilities and recommends changes and improvements. Develops and implements policies, standards and procedures for all HR systems. Manages HRIS budget and negotiates contracts. Manages HRIS projects, making detailed plans to accomplish goals and directing all system work. Directs the configuration, testing and implementation of HR System upgrades or patches on validated and non-validated systems. Provides day to day management and development of HRIS team. Review and approve HR System contracts and cost estimates. Design and generate all management reporting Develops user procedures, guidelines and documentation.

Provides on-going refresher training to HR team.

Territorial Director, Human Resource Information Systems September 2021 – November 2022

Salvation Army, West Nyack, NY

Leads the deployment of a fully integrated, Territory-wide HRIS (UKG and ADP) serving more than 10,000 employees located in 13 states and further broken out into 13 component companies, based on function and geographic location.

Directly responsible for developing, implementing, enhancing, testing and maintaining the UKG system in alignment with individual component company needs and Territory Wide policies and objectives while adhering to legal requirements.

Serve as the Primary Contact for Senior Leadership, internal stakeholders, including, but not limited to, Human Resources, Finance, IT, and Component Companies.

Foster a positive employee/stakeholder experience and full adoption of the UKG System and Territory Wide process improvements and policy updates.

Deliver HRIS solutions that support all phases of the Employment Life Cycle and HRIS Accounting Functions including Talent Acquisition, Payroll, General Ledger Reporting, Onboarding, Benefits Administration, Talent Management, Learning and Development, and Business Intelligence.

Analyze current payroll processes, recommend changes and best practices to automate and improve processes, defining key payroll requirements and work closely with Finance team to provide expertise and assistance in identifying General Ledger requirements, mapping and setup.

HRIS Strategic Manager

Diocese of Paterson, Clifton, NJ December 2015–September 2021

Direct the design, implementation, delivery, and support of the Diocesan-wide Human Resource Information System in accordance with all related policies, procedures, and change management plans to ensure successful user adoption. Integrate the HRIS System with all other Billing and HR Systems to create a single system. Evaluate operational effectiveness of HRIS System for each individual Diocesan entity. Create a system environment that enables execution of daily tasks and strategic goals. Partner with HR and Diocesan Leaders to drive a positive end-user experience and provide exceptional customer service; Develop ongoing training plans for Employees; Project Manage all HRIS System deployments and ensure effective communication of expectations to all team members and stakeholders; Develop and track detailed project plans, cost estimates, logistics, change management plans, and issue resolution efforts; Serve as the primary liaison between senior leaders and HRIS System vendor; Create consistent and improved reporting to ensure maintenance and accuracy of HR data; Supervise and develop a growing team of mid-level professionals. Ensure the accuracy of all payroll earnings, deductions, and time off for 3700 Employees across 145 independent locations.

Benefits and System Manager

AccuWellness Health Systems, Ramsey, NJ June 2014–December 2015

Created and implemented migration plan to cloud-based server and ICD10 coding for three office locations; coordinated facilities and infrastructure maintenance per industry standards. Created a reporting system based on industry standards Established and maintained accurate records, including demographic information, medical history, and insurance information.

Compliance Specialist - Human Resources and Information systems

Verizon, Basking Ridge, NJ April 2011–June 2014

Developed and implemented an HRIS system to track all return and absence activities; integrated the newly implemented HRIS suite with exiting payroll and absence systems for approximately 135,000 Employees. Spearheaded nationwide training initiative for Management, HR, and Business Leaders; Identified, implemented, monitored, and modified reasonable workplace arrangements through collaboration with offices and employees; Coordinated employee returns to work, including communication among disability vendors, employees, and health care providers; Ensured compliance with federal, state, and company regulations and policies related to employee absences, including ADA, FMLA, NJSA, CFRA, ERISA, and PDA; Administered the workers' compensation process and engaged health care providers to update data and determine conditional releases to return to work; Worked with state and federal agencies and provided systemic and case-sensitive testimony regarding the company's compliance with ADA requirements.

Project Engineer - Outside Plant Engineering

Verizon, Madison, NJ November 2005–April 2011

Oversaw the engineering, design, and implementation of optical carrier networks to customer site locations. Managed approximately 40 concurrent projects at various stages that represented up to USD 1 million in annual revenue; Implemented project management processes and methodologies to ensure projects were delivered on time and within budget while adhering to quality standards and exceeding customer expectations; Allocated capital and expense budgets; Achieved targeted team and personal objectives by developing team members and maintaining a positive work environment; Coordinated communication with all areas of the enterprise that affected the scope, budget, risk, and resources for projects; Secured regulatory due diligence documentation required to execute site projects in accordance with company policy and procedure.

Senior Staff Manager - Network Operations

Verizon, Montclair, NJ December 2002–November 2005

Managed multiple cross-functional technical projects simultaneously throughout the northeastern United States; Developed and implemented region-wide training initiatives based on emerging technology; Ensured corrective actions for network outages were effectively identified, resolved in a timely manner, and communicated to customers; Performed root cause analyses and provided results to senior leadership; Researched, implemented, and tracked process improvements.

Manager - Network Operations

Verizon, Madison, NJ April 2000–December 2002

Supervised remote monitoring and troubleshooting teams to isolate and resolve equipment and circuit problem using remote testing systems; Responsible for network disaster recovery efforts following natural disasters and acts of terror, including the September 11, 2011 attacks on the World Trade Center.

Operations Staff - National Operations

Verizon, Teaneck, NJ July 1997–April 2000

Evaluated, input, and maintained engineering work orders for Bergen, Passiac and Essex County Region of NJ; Processed payroll, audited reports, and processed garnishments for 180 union and non-union employees in New Jersey; Tracked vacation, family medical leave (FMLA), and short-term disability usage for employees.

Education & Professional Certifications

Masters of Science, computer science / Information security

Thomas Edison State College, Trenton, NJ Anticipated Graduation, December 2024

Bachelor of Arts, Information Systems

Thomas Edison State College, Trenton, NJ May 2001

Project Management Professional Course work

TIA, New York, New York September 2015

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