CURICULIUMVITAE

SURNAME:IRABOR

OTHERNAMES:BLESSING

STATEOFORIGIN:AKWAIBOMSTATE

SEX:FEMALE

PRESENTADDRESS:161STAVENUEKAJOLAEstatePhase1KajolaBusStop,Ibeju Lekki,LagosNigeria

E-MAILADDRESS:adz7vv@r.postjobfree.com,

TELEPHONE:091********

NATIONALITY:NIGERIAN

LANGUAGESPOKEN:ENGLISH,YORUBA,AKWAIBOM

QUALIFICATIONSUMMARY:

Iamhighlymotivatedandresultorientedprofessional.AsoundpracticalThinker, EffectiveOrganizer,Hardworking,smart,reliablewithverygoodcommunicationskil,A dedicatedandproactiveteamplayerwithproductiveabilitytodeliverhighqualitywork andexcelentcustomersatisfactionrate.AndabovealIntegrityandpersistenceto meetcorporateobjectives&achievedesiredgoals.Trainedandequippedonthejoband technicalybyToyotaNigerialimited(TNL)Lagoson.

ToyotaFundamentalofserviceandPeriodicMaintenance.

ToyotaServiceAdvisorProgramme.

ComplainHandlingandCustomercareandSelingSkils.E.T.CCapacities includes

ToyotaFundamentalofServiceandPeriodicMaintenance.

Verygoodcommunicationandtelephoneandselingskil

ToyotaproductandtechnicalandwarrantyknowledgeBook-keeping

(Accounting RecordKeeping)andCashbookpreparationand balance

Sheet.

PreparingFinancialStatementunderSupervision.

EDUCATION:

MBA(Marketing)LadokeAkintolaUniversityofTechnology(2014)

HND(Accounting)fromLagoscityPolytechnics,Lagos(2011)

ToyotaMotorCooperationJapanCertifiedServiceAdvisor(2009)

OND(Accounting)fromLagosCityPolytechnics,Lagos(2005-2007)

DiplomainDataProcessingfromEaglecommerceComputerEgbeda,Lagos

(Jan4-Sep4)

S.S.C.EArmyChildrenHighSchool,IkejaLagos(State1997-2003) PROFESSIONALEXPERIENCE:

HUMANRESOURCEMANAGER-UNIQUEHIRENIGERIALIMITED,LAGOS(DEC.2022- JULY2023)

Recruitingofstaffs

Makingsurethatstaffsarepaidcorrectlyontime

Lookingafterthehealth,safety&welfareofalemployees

Organizingstafftraining&awardceremonies

UpdatingofLogsheets.

CUSTOMERCareExecutive–R.T.BRiscoeNigeriaPLCLagos.

CustomerService&Relation(Timelyhandlingofcustomer’sconcern/complaint).

MonitoringMaintainaceReminderandAppointmentPreparation.

MonitoringtimelyServicereceptionandvehicledelivery.

QualityinspectionsofrepairedvehiclesandInvoicing.

EnsuringandMonitoringPostServiceWorkshop.

Monitoringrepeatjobsandvehicledowntime.

EnsuringandMonitoringPostServiceFolowup.

ReviewandExecutestrategybasedonpostservicefolowuporcustomer satisfactionsurveyfindings.

Cooperatewithotherlinemanagementfunctionsandtheirpeopleresources,as appropriate,tominimizethecostoftheabovetoRTBriscoeandoptimizeRT Briscoe’soveralprofitability.

ServiceAdvisor–MetropolitanToyotaLimitedLagos.(Sep08-May,2009)

MaintenanceReminderandAppointmentPreparation.

MaintenanceReminderandAppointmentPreparation.

Servicereceptionanddelivery.

ServiceAdvisor-Elizade(Nigeria)Limited,Lagos.(April,2008 sep.08).

Customerservice&relation(handlingofcustomer’sconcerns/ complaint).

MaintainaceReminderandAppointmentpreparation.

Servicereceptionanddelivery.

Secretary/Officecoordinator-DynamicRangeLimited,Lagos

( Jan2004Aug05)

Officecoordinatingandreceptionist

CashBookPreparation.

AccountingRecordandDelivery.

COMPUTERKNOWLEDGE:

VerygoodknowledgeofMicrosoftwordExcel,PowerpointCorelDraw, PageandMakerInternet

HOBBIES:MeetingPeople,Reading,Dancing,Singing,ListeningtoMusic andtraveling

REFERENCE:

EngineerJulianaUdoh–ToyotaNigeriaLimited,Lagos,Nigeria.

EdokBenUdoh–Ex–NavalOfficer.

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