Account Manager Operations
Resume:
Clearwater, FL *****
adz7sg@r.postjobfree.com
EDUCATION AND
TRAINING
Business/Marketing
Nassau Community College,
Garden City
May 2011
SUMMARY
Insightful Key Account Manager bringing thought leadership, strategic consultation and a collaborative approach to business partnerships. Drawing on executive sales experience, with core competencies in planning, forecasting and execution, I cultivate extensive client relationships and focus on exponential portfolio growth. With over five years in the international business arena, I bring a diverse approach to sales and expertise in creating brand awareness, process implementation and data analysis. Recognized by senior management for successfully driving organizational goals, high client retention rates, and delivering an unrivaled level of client services. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
SKILLS
EXPERIENCE
WAREHOUSE MANAGER/OPERATIONS MANAGER
ECN Distributors Clearwater, FL October 2020 - August 2021 OPERATIONS MANAGER
MetroSpeedy New York, NY October 2017 - November 2019 SHERIF ABDELNABI
• Customer relations
• Excellent negotiating tactics
• Persuasive communication
expertise
• Lead generation
• Needs analysis
• Account management
• Established and maintained good relations with customers, vendors and transport companies.
• Ensured receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Satisfied reporting requirements with timely and accurate logging of daily activities.
• Coached and improved supervisors' management skills to oversee daily and weekly operations, coaching them on planning, quality, resource utilization, and individual performances.
• Managed, monitor and maintain proper inventory records of the movement of goods in and out of the Warehouse
• Handled day-to-day shipping and receiving overseeing more than 2000 packages per day.
SA
RETENTION MANAGER
Lexus Of Manhattan New York, NY February 2016 - September 2017 KEY ACCOUNT MANAGER - GOVERNMENT AFFAIRS
Lexus - Al Futtaim Motors Dubai, UAE, UAE August 2013 - March 2016 STOCK CONTROLLER
Lexus - Al Futtaim Motors Dubai, UAE, UAE November 2011 - August 2013 LANGUAGES
Fluent Arabic, Conversational Spanish
• Created and implemented business plan to improve organizational productivity and efficiency.
• Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
• Managed courier performance, dispatching, load planning, and on-time package delivery.
• Maintained high level of interaction with all clients, ensuring their total satisfaction with all aspects of our service..
• Managed strategic relationships with key clients to achieve sales
• Tactically negotiated with clients to close finance/lease deals, exceeded company revenue and volume goals consistently ensure customer satisfaction
• Responsible for calculating client financial requirements and expertly structuring deals for vehicles valued at $50k to 100k .
• Managed a portfolio of key accounts and delivered client-focused solutions based on customer needs.
• Maintained a strong sales pipeline through effective relationship building, account management and lead generation.
• Established great rapport with v VIP clients such as H.H Crown Prince office, H.H Rulers Court, Dubai Taxi Corporation, Dubai police, Government Departments Dubai- Abu Dhabi, Emirates Transport,
• Coordinated with logistics and PDI (Pre-Delivery Inspection ) to streamline the delivery process
• Collaborated with different branches and the head office to facilitate stocks
• Prepared and delivered monthly stock and sales reports for an array of executive management teams Demo vehicles registration, insurance, renewals and de-fleet.
• Received and released units on a daily basis and ensured the same record in physical stock
• Collected and maintained Custom's documents and keys of each unit which arrive from the port and are required for vehicle Registration.
• Cultivated strong relations with The Crown Prince Of Dubai's Office, was the sole point of contact for the roughly 35 units purchased on a monthly basis.
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