Aaron Cromer

Enthusiastically Full Of Decorum

Atlanta, GA – 404-***-**** – adz7rt@r.postjobfree.com

Objective

Results-oriented professional with a proven track record in Sales, Marketing, and Operations Management. With a diverse background encompassing various industries, I bring a unique blend of strategic vision, hands-on leadership, and customer-centric focus to drive business success. By leveraging my skills, I have consistently contributed to revenue growth and operational efficiency in previous roles. I am eager to apply my expertise to new challenges and drive continued success for your organization.

Experience

Stone Mountain Toyota, Lilburn, GA (02/2021 - 07/2023)

Automotive Technician

Utilize advanced diagnostic equipment and tools to identify mechanical, electrical, and technical issues within vehicles.

Analyze diagnostic reports and perform thorough inspections to determine the root cause of problems.

Interpret diagnostic codes and troubleshoot complex automotive systems such as engines, transmissions, brakes, steering, and electronics.

Perform a wide range of mechanical repairs, including engine overhauls, transmission rebuilds, brake replacements, suspension repairs, and more.

Replace or repair faulty components, parts, and systems to restore vehicles to optimal working conditions.

Perform scheduled maintenance tasks, such as oil changes, fluid replacements, filter replacements, and tire rotations.

KSBNM & BNM Logistics - Atlanta, GA (11/2019 - Present)

Operations Coordinator

Dispatch and Scheduling: Efficiently plan and schedule routes and assignments based on customer orders, delivery deadlines, and driver availability.

Load Coordination: Coordinate the loading and unloading of cargo, ensuring that it is done safely, efficiently, and in compliance with regulations.

Customer Interaction: Act as a point of contact for customers, providing timely updates on shipment statuses, addressing inquiries, and resolving any issues or concerns promptly and professionally.

Documentation: Prepare and maintain accurate records of shipments, including bills of lading, delivery receipts, and other relevant paperwork.

Compliance: Monitor and ensure compliance with federal and state regulations, including hours of service (HOS) rules and safety standards.

Communication: Maintain communication with truck drivers, internal teams, and external partners, such as suppliers and warehouses.

Problem Resolution: Identify and resolve operational issues that may arise during transportation, such as delays, route changes, or equipment malfunctions.

Equipment Maintenance: Collaborate with the maintenance team to schedule and track regular vehicle maintenance and repairs.

Carter & Sons Electrical, Southeastern, United States (03/2019 – 10/2019)

Electrician’s Apprentice

Assisting with Installations: Help with the installation of electrical systems, wiring, fixtures, and equipment in residential, commercial, or industrial settings.

Safety Compliance: Ensuring safety protocols and regulations are always followed to prevent accidents and hazards.

Material Handling: Carrying and handling electrical materials, tools, and equipment, as well as keeping track of inventory.

Reading Blueprints: Learning to interpret electrical blueprints and schematics to understand the layout of electrical systems.

Wiring and Connections: Assist in the routing of electrical wiring, making connections, and properly securing cables.

Testing and Troubleshooting: Testing of electrical systems and equipment to identify and troubleshoot issues.

Tool Maintenance: Keeping tools and equipment clean and in good working condition, as well as learning how to use them safely and efficiently.

Documentation: Keeping accurate records of work performed, including measurements, diagrams, and any changes made to electrical systems.

Genesco, Atlanta, GA (10/2014 - 02/2019)

General Manager

Manage all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.

Maintain both individual and shift sales.

Provide daily shift floor coverage.

Train Sales Associates.

Oversee contest management (Tracking Results & Coaching Performance)

Hold accountability for store sales and metrics as well as stock and merchandise flow.

Maintain company standards regarding personal and store sales/performance metrics.

Dickinson Fleet Services, Doraville, GA (10/2016 - 06/2017)

Sales & Service Coordinator

Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.

Ensure the adequacy of sales-related equipment or material.

Respond to complaints from customers and give after-sales support when requested.

Store and sort financial and non-financial data in electronic form and present reports

Handle the processing of all orders with accuracy and timeliness while informing clients of unforeseen delays or problems.

Monitor the team’s progress, identify shortcomings and propose improvements; ensure adherence to laws and company policies.

Assist in the preparation and organizing of promotional material or events.

USA Truck, Inc., Atlanta, GA (10/2014 - 05/2016)

Service Operations Specialist

Organized and coordinated implementation of project plans to ensure compliance with overall strategic plans, goals and unit objectives, as well as maintenance of optimal operating efficiency within the unit.

Established and implemented short- and long-term goals and objectives to ensure that projects are successfully completed in a timely and cost-effective manner, and that the product is consistent with initial requirements.

Researched and analyzed best methods and practices relative to achievement of specified unit goals and operating objectives; designed and developed alternative systems and procedures, as appropriate to the objectives of the unit.

Developed, prepared, and presented program reports; maintained comprehensive program records and statistical information.

State Farm, Atlanta, GA (02/2014 - 09/2014)

Quote & Bind Sales Representative

Served as first-level contact for inbound or outbound phone sales.

Communicated with customers and associates over the telephone, in person and in writing.

Applied product, industry and market knowledge to make recommendations.

Provided accurate rate quotes and binding applications for insurance products.

Coordinated and participated in special projects or committees.

Education

Associate of Applied Science in Automotive Technology

Gwinnett Technical College - Lawrenceville, GA

Bachelor of Applied Science in Organizational Management

Argosy University - Atlanta, GA

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