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Information Security Sr Technical

Location:
Issaquah, WA, 98029
Posted:
October 07, 2023

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Resume:

Sr Technical Recruiter Client Partner Executive Engagement Manager

I am a driven customer-centric, sales and recruiting leader with 20+ years of experience in the technology industry with extensive knowledge in delivering custom built project and staffing solutions to enterprise clients across multiple industries. I have tailored the entire delivery model from the resource planning through to the placement of the best candidates or project team for each individual customer. My experience includes Sales Leadership, Account Management, Vendor Management, Engagement Management, Project Team Execution, Recruiting, Training and Operations. Throughout my career I have been a trusted advisor to my clients both internally and externally and been accountable for account penetration and project delivery for my customer’s initiatives. I am humbled by the number of professional referrals that I have received from my customers. I am a strategic and collaborative relationship-builder who thrives where agility and speed are essential.

Professional Experience

Costco IT Wholesale Issaquah, Washington 2021 – 2023

World leading retail company, Costco IT is the division the provides all IT work to Costco globally

Sr Technical Recruiter for Information Security/Cyber Security/Security Compliance

Hired on as the sole Information Security/Cyber Security Technical Recruiter.

Successfully built out multiple new teams within the Info Sec organization from the top down. One of the key accomplishments was the build out of the Penetration Testing team that saved the company millions of dollars in vendor expenditure costs and improved overall system performance.

Responsible for sourcing, recruiting, screening, scheduling, negotiating, closing and onboarding in a demanding, fast paced environment managing a fluctuating requirement load of 30-70 requirements at a time for multiple locations.

Filled over 150 Cyber Security and Security Compliance positions in less than 18 months.

Worked directly with Info Sec Senior Leadership to proactively source for upcoming resource needs and understand the impact that each role would have on the either newly forming or existing teams to ascertain both the correct technical skills required and soft skills fit needed.

Created and maintained detailed reports for Info Sec Senior Management on metrics to continually evaluate and improve approach and best practices.

Utilized direct sourcing, referral sourcing, online research, user groups, and head hunting tactics to attract and land the top talent for these critical positions. Employed a special focus on DE&I and Military recruiting.

Managed a group of third party vendors to assist with proper resource planning and onboarding and offboarding as needed.

Received accolades from the Vice President/ CISO, AVPs, Directors, Hiring Managers and new Employees for exemplary performance and providing a unique Candidate Experience.

Developed new templates to assist in the negotiation process for candidate applicants.

Provided leadership, training and knowledge sharing for other team Recruiters and Recruiting Admins.

These are some of the roles that I successfully fulfilled:

AVP – Security and Compliance

Developers for Identity Access Management

Directors – Information Security and Compliance

Product Managers -focus in Information Security

Managers- across all Information Security and Compliance disciplines

Product Owners- focus in Information Security

Information Security Architects and Solution Architects

Technical Project Managers focus in Security Compliance

Data Scientist and Data Analyst

SCRUM Masters

Engineers- across all Information Security and Compliance disciplines

Functional Analysts- focus in Information Security

Security Analysts- across all Information Security and Compliance disciplines

Compliance Analysts- focus in Information Security

Broad Reach IT, Inc. Issaquah, Washington 2012 – 2021

Technology Consulting Company, providing flexible consulting and recruiting solutions

Sr Solution Sales Executive, Delivery Partner, Engagement Manager, Sr Technical Recruiter

Built the business from the ground up to partner with key clients on their needs specifically in SAP, Project Management and Analytics in multiple industries

Sourced, researched, presented, negotiated, closed, delivered and engaged with multiple small, mid and enterprise sized clients to assemble the best talent for their project needs in the Western region based on specific functional knowledge, technical requirements and culture fit.

Met with and partnered with customer’s Executives to strategize on the best project and staffing solution over the next several years for each major initiative

Created client presentations with tailored content for each unique audience member

Average margin percentage on book of business 30+%

Invested time to quickly ramp up on applicable industry specific technology trends and terminology to better communicate with customers and best identify and evaluate potential candidates for key functional and technical roles

Vetted, negotiated and managed multiple contracts with subcontracting vendors to augment our team’s recruiting efforts on customer project needs when necessary as well as work with our customers to provide a diversified portfolio of vendor companies (MBE/WBE)

Originated MSA and consulting contracts with Group Health (now Kaiser), Puget Sound Energy, Costco, Seattle Children’s hospital and Univar to name a few

Managed the sales process and full life cycle recruiting in high volume, mission critical projects

Engagement management over small, medium and large scale enterprise projects including functional, technical and support

Handled the onboarding and offboarding of all consultant resources

Helped drive Change Management and Technology adoption with customer’s end users

Trained Recruiters in Technology and best practices for sourcing, interviewing, presenting and closing prospective consultants and FTE candidates

Created appropriate sourcing and recruiting approach for specific client needs employing various networking, social media, Boolean logic, technology forums and user groups

Extensive knowledge in all aspects of HR and Visa processing and strong focus on diversity recruiting

Types of positions filled

Project and Program Management

SAP Functional and Technical roles

Business Intelligence roles

Technical Architects

Cloud Architects

System Administrators

Business Analysts

Functional Analysts

Technical Analysts

Technical Developers

Quality Assurance/Testing

Web/UI Consultants

Kforce, Inc. Bellevue, WA 2010 – 2012

IT Staffing and Solutions Company

Sr Account Executive, Engagement Manager, Sr Technical Recruiter

Created, sold and managed a book of business in excess of $12 million annually in revenue

Awarded #2 Account Executive in the entire company in 2011, growing revenue faster than any other Account Executive in their first full year in the history of the company

#3 Account Executive in the Company through Q3 in 2012

Sourced, researched, presented, negotiated and secured Master Service Agreements with new customers for Project Services, Consulting Services and Direct Placement Services.

Originated new service contracts and staffing contracts with large enterprise customers including: T-Mobile, Amazon, Expedia, Starbucks, Disney and additional mid-market customers in need of exceptional technology talent and solutions

Sold across product lines in Information Technology, Healthcare IT and Finance and Accounting

Hired and trained 6 green Account Managers who all successfully completed their mentor period and then partnered with and then handed off new accounts to them to manage

Drove new strategic revenue growth at existing client base competing with larger Services Firms to deliver better quality on projects at a much lower cost to the customer creating a high value relationship for Kforce, customer and consultant alike

Worked closely with customer Executives to understand business needs, budgeting and resource planning over the next several years and provide a strategic approach to be the go-to partner

Provided Engagement Management over multiple deliverable based projects ensuring and verifying that the project was on schedule and budget while adjusting the resource plan as needed

Engaged with multiple small, mid and enterprise sized clients to assemble the best talent for their project needs in the Western region based on specific functional knowledge, technical requirements and culture fit

Developed internal ERP recruiting specialty – hired and trained internal staff on SAP sourcing, recruiting and screening to deliver on new SAP project business

Trained Recruiters in technology and best practices for sourcing, interviewing, presenting and closing prospective consultants and candidates including a focus on diversity recruiting

Interviewed and cleared every candidate for submission to customer Hiring Managers for mission critical projects

Sourced difficult to find technical and functional candidates through extensive networking, passive recruiting tactics and participation in technology forums and user groups.

COMSYS IT Partners, Inc. Bellevue, WA (WA, OR and CA) 2003 – 2010

IT Consulting and Services firm

Sr Account Manager, ERP Practice Lead, Sr Technical Recruiter

Sold and managed a book of business in excess of $10-12 million annually in revenue

#1 contributor in the entire Company out of 175 Account Managers for 2006, 2007 and top 10 in 2008

Average margin percentage on book of business 30+%

Manage territory in Washington, Oregon and California working as the Practice Lead for our ERP Practice accountable to customers including T-Mobile, Cisco, Nike, Intermec, Microsoft, REI, Starbucks, Corbis, Univar, Amgen to name a few

Sourced and delivered a SAP Testing project at T-Mobile winning the business away from Accenture and then grew the engagement to cover all SAP positions needed in the enterprise, functional, technical and support roles totaling over 125 SAP consultants placed

Worked closely with client Executives to understand business needs, budgeting and resource planning over the next several years

Spearheaded relationship with SAP America for both joint sales (SAP Licensing) ventures and consulting engagements across the Western Region

National Account Manager for T-Mobile Account and coordinated with local branch office Account Managers and Recruiters

Vetted, negotiated and managed multiple contracts with subcontracting vendors to augment our team’s recruiting efforts on customer project needs when necessary as well as work with our customers to provide a diversified portfolio of vendor companies (MBE/WBE) specifically for public sector projects

Direct the activities of recruiting and administrative support personnel

Trained new personnel in sales and recruiting

Interviewed and cleared every candidate before placement on project

Funneled top technical and functional candidates through passive recruiting and referral activities and presented to client hiring managers to create new positions

The Aviant Group Bellevue, WA 2002 – 2003

IT and Engineering Staffing firm acquired in 2003 by PDS Technical Services

Branch Lead, Account Manager

Hired to expand the commercial business for Northwest Region, WA, ID, OR and Northern CA

Grew Direct Margin from $0 to $10,000 weekly in 4 months with no current customer base in a depressed marketplace

Sourced, negotiated and executed national project contract with Compaq/Hewlett-Packard

Executed Direct Hire contract with Washington Mutual and successfully recruited and placed PeopleSoft Professionals

Penetrated clients through various tactics including marketing hot skills candidates to grow IT business

Utilized extensive networking skills to identify new sales leads and to source hard to find candidates through referral recruiting as well as direct sourcing as well as attending User Group functions and forums

CDI Corporation Kirkland, WA and Corvallis, OR 1994 – 2002

Engineering and IT staffing and solutions firm

Program Manager onsite at Hewlett Packard, Corvallis OR then moved to Sr Account Manager/Program Manager in Kirkland, WA location to sell Managed Staffing solutions

Sr Account Manager/ Sr Program Manager, (1998 – 2002)

Responsible for sourcing, qualifying, pursuing, presenting, negotiating and closing new commercial accounts including a wide range of technology based companies and establishing on-site Managed Staffing Programs (“Prime Vendor” for all requests)

Acted as Sr Program Manager establishing on-site offices at client companies and managed the on-site contingent workforce; including personnel management, contract management, employee relations and the coordination of recruiting efforts with local and regional branch offices as well as managing Sub-Vendor Contract relationships as needed

Re-negotiated existing contracts with current customers in 2001 slow economy to increase overall direct margin dollar per hour by almost 100%

Built strong relationships with Client Executives, Directors and Managers to create strategic solutions for their project and hiring needs

Worked closely with internal Regional Management on implementing new key initiatives- assisted in trial runs of new procedures for feedback before rollout to branch offices

Developed streamlined recruiting and client contact processes that were incorporated into the training in several offices throughout the region

Trained new Commercial Sales Representatives and Recruiters in both local and regional offices

Responsible for cross selling the scope of CDI product offerings, including IT Services, Engineering Services, outsourced Project Work, Human Resource Alternatives and Today’s Staffing

Sr Program Manager, on-site Hewlett Packard, Corvallis, OR (1994 – 1998)

Managed an on-site contingent workforce program at Hewlett Packard and responsible for the overall delivery and success of the program

The program headcount fluctuated between 350 to over 1000 contract employees ranging in skill sets in IT, Engineering, Business Professional and Manufacturing

The Hewlett Packard program was the #1 earning program in the entire company

Interfaced with over 250 hiring managers and authored and administered a CDI Employee and Client Survey to focus on the changing needs of our employees and clients on a monthly basis, incorporating client rate increases when necessary

Responsible for resolving any HR issues with on-site contingent workforce

Coordinate and assist with recruiting and operations functions including payroll, billing and collections

Skills

Microsoft & G- Suite Applications

Customer Relationship Management tools

Various Applicant Tracking Systems

Procurement Systems

LinkedIn Sales and Recruiter

ERP Systems (SAP Oracle)

Technical sourcing

Technical recruiing and screening internally and externally

Cross-Organizational Alignment

Management of Sales, Recruiting, Vendor, Operations

Training (Recruiting and Sales)

Creation of Client Presentation Materials

Affiliations & Additional Interests

ASUG (SAP User Group) – Member and Participant at Conferences and Chapter Meetings

Women in Information Technology-Attendee

PSOUG (Oracle User Group) Member and Attendee

Puget Sound PMI Member and Attendee

Participant in numerous LinkedIn Technology Groups

Participant in WTIA functions

Participant in ASA functions

Participant in Women in Computing

AVP/AVP.next/AVA/CBVA outdoor volleyball competitor, 2002 – current

USAV Women’s Volleyball competitor, 2002 – 2020

USVBA Women’s Volleyball Coach, OR and WA, 1996 – 2001

Varsity Volleyball Coach, Churchill High School, Eugene, OR, 1997 Season

Varsity Volleyball Coach, Elmira High School, Elmira, OR, 1996 Season

Seattle Public Schools Volunteer, 2016 - 2020

Seattle Public Schools, Elementary School Reading coach, 2019 – 2020

Issaquah Public Schools Volunteer, 2013 – 2016

Education

Oregon State University, Business Administration Corvallis, OR

Linn Benton Community College, Business Albany, OR

Lane Community College, Business and Marketing Eugene, OR



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