Front Desk Customer Service
Resume:
Quanasha
Titus
Experienced indi
forent Fields & Driven and wiling to learn more
Nyy 10034
adz7q1@r.postjobfree.com
Highbridge Hotel — Front Desk
**/**** *0 08/2023, Bronx, NY
Great all guests and assist them with checkin and check-out
Maintain a positive atid and friendly demennor.
Respond tall quest questions and requests
Anawer and forward phobe call
Manage guost bookings and reservations
Keep tidy and orderly workspace.
Dave & Busters — Host / Front Desk
AUG 2022 to MAY 2023, Manhattan, NY
Welcome guests in a warm and fiendly manner.
‘Ascertains their dining/lodging needs
Seats quoste and manages th seating chart
Monitors restaurant activity to determine seating and ining
flow
Responds to guett inquires and request in ately, endl,
and efficient manner.
Hosted tables and provided excellent customer service to
guests ata busy restaurant.
Maintained clean and organized work aren to ensure
customer satisfcton.
Demonstrated excellent communistion and interpersonal
slils when interacting with customs.
walmart — cashier
(OCT 2021 to Jan 2022, PattsburghNy
Manage transactions with customers using cash registers
Sean goods and ensure pricing is eccuretn
Collect payments whether in cash op credit
Issue receipts refunds change or tickets
Redeem stamps and coupons,
Cross-sel products and introduce new one
Chipotle — Associate
JUN 2022 to AUG
Manhattar
‘Taking orders, preparing mesle, packaging food tems
nging up customers purchases
Preparing Food &ingrodiontsoponing & closing store as wll
as cleaning
Childrens Aid — Group counselor assistant
March 2021 to June 2022, Manhattan Ny
Assis with supervising children during ectivties uch as
preparing homework. paying outdoors, reading, practicing
sports olerning arts and crafts and ether educational
Childrens Aid — Front Desk
(OCT 2020 to MAR 2021, Manhattan, NY
Answers phone calls courteously
Cuides questa and iaaues guest badges,
Handles cient complaint,
Files documents
Maintains schedules.
Plans business travel
Refills ofce supplies,
Receives deliveries
Global Learning Collaborative Highschool — High
School Diploma
09/2017 19 06/202
SUNY Plattsburgh
08/2021 1001/2022
Bronx community college
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