Saiqa Sheikh

E-mail: adz7po@r.postjobfree.com Mississauga, ON Contact: +1-437-***-****

PERSONAL SUMMARY .

I am a qualified Montessori Teacher with 8 years of experience in early childhood settings who is full of enthusiasm and brimming with new ideas for teaching children. I am also a high performing Office Assistant with about 2 years of experience with which I acquired exceptional skills in management and Customer Service. Currently work at Homesense as a store associate with experience of Customer Service and Cashier.

PROFESSIONAL EXPERIENCE .

Shan Ceramics (Karachi, Office Assistant January 2020 – February 2022 Pakistan)

I was an assistant who supervised the entire office, from maintaining files to keep track of important documents, organizing travel arrangements and managing supply inventory to taking calls from customers and delivering messages to the corresponding personnel.

Responsibilities:

- Greeting clients, answering e-mails and returning phone calls

- Suggesting and implementing effective processes and procedures for maximum efficiency and productivity.

- Setting up, organizing and taking minutes during meetings

- Perform Data Entry and managing office paperwork St. Michael’s Convent Primary Teacher August 2012 – December 2019 School (Karachi, Pakistan)

I was a teacher who possessed tremendous knowledge of the Montessori style of teaching and the ability to guide and assist children to learn new things daily for the development of their social, physical, intellectual, and emotional abilities. I also determined each child's unique requirements and corresponded with their respective parents as needed. Responsibilities:

- Organizing weekly activities for the students and monitoring their contribution.

- Gathering and utilizing resources to teach children fundamental skills.

- Providing equal chances of learning to all the children.

- Encouraging children to develop self-confidence and try completing tasks on their own. HomeSense Department Store Store Associate October 2022 – Ongoing j (Mississauga, Ontario) Customer Service

Cashier

I'm a worker at Homesense and I provide a positive customer service and customer support experience with fair, friendly and courteous service. Greets and customers in a welcoming manner. Serves customers by helping them select products.directs customers by escorting them to racks and counters. Registers sales on a cash register by scanning items, itemizing, bagging items, requesting price checks, collecting payments and giving appropriate change,and totalling customer’s purchases. Resolves customer issues and answers questions. Responsibilities:

- Greet customers.

- Responds to customer inquiries by understanding inquiry.

- Ensure that items are priced and labeled correctly.

- Elevate complaints to management.

- Setting up, organizing.

- Provide information about products or current specials.

- Find items for customers.

Rehana’s Cuts and Aesthetics Customer Service September 2022–january 2023 Representative

and Receptionist

I was a worker at Rehana’s Cuts and Aesthetics. I work with clients who have complaints, order, booking appointments or require information about products or services purchased from the organization. Greeting customers upon their arrival, answering clients' questions about service via phone, in person.

Responsibilities:

- Greeting clients, answering e-mails and returning phone calls

- Managing cash and Setting up, organizing products.

-

- Booking appointments and Data Entry.

PROFESSIONAL QUALIFICATIONS k

Professional Certification:

Montessori Diploma / Casa de Bambini, May 2018

Association Montessori Internationale or

AMI Montessori Training Course

EDUCATION n

Bachelors of Arts 1994 – 1996

University of Karachi

SKILLS g

• Adaptability

• Ability to deal with a high number of children at the same time

• Time management

• Management skills

• Interpersonal and Communication Skills

• Entry of Data

• Customer Service

• Reliability and attention to detail

• Deadline orientation

. Customer Support

. Cashier

LANGUAGES j

• English

• Urdu

Contact this candidate