QUANAJIA RIGGS-REED

Philadelphi: (***) *** CUETO eee,

PROFESSIONAL SUMMARY

Security gaurd who is security-conscious and customer-focused and has excellent teamwork and interpersonal communication skills.

All aspects of store operations are well-understood.

Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction.

Professional and approachable, with exceptional customer service and sales skills.

SKILLS

© Heavy lifting © Staff training

* Customer service + Creative problem solving

+ Cash Handling + Security monitoring

+ Customer needs assessment

EpDUucaATION

High School 2022

Paul Robeson High School Philadelphia, PA

Criminology - Some college (No degree)

Din iennrTeA

Work History

Cashier November, 2020 to January, 2022

The Fresh Grocer of Upper Darby Upper Darby, PA

+ Cashiering Stocking - Customer Service - Detail Oriented - Time Management - Interpersonal skills - Social Media Management

+ Kept well-stocked cashier lanes and store shelves to promote strong sales.

Security Guard January, 2023 to Present

Elite Investigations Yonkers, NY

+ Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties.

+ Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.

+ Tracked down violators and escorted departing personnel to prevent property theft.

+ Worked to resolve urgent issues, such as [Type] and [Type] incidents, both independently and collaboratively.

Youth Volunteer October, 2020 to January, 2022

Youth Empowerment for Advancement Hangout / Philadelphia, PA

+ Assist with frequent pet food giveaways in partnership with the SPCA in the West Philadelphia community.

+ Met with representatives from local governments to assess and meet community needs

+ Assisted various business groups with document organization and dissemination during acquisitions.

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