Customer Service Sales Associate

Shaquanna Wilson

**** ********* **

718-***-**** *********@*****.***

Summary of Qualifications:

Able to follow directions

Able to work independently

Outstanding communication skills

Demonstrates ability to work effectively with clients

Enjoy working with people, pleasant speaking voice

Well-organized and efficient

Experience:

Old Navy Manhattan, NY

Sales Associate September2017 – Present

Conducts mobile transactions,via creditcard

Maintains a clean store with proper standards

Provides customer service, also engage with customers

Operates cash register,handling cash

Goodwill Industries Manhattan, NY

Sales Associate May 2011 – February 2014

Put out new merchandise

Cleaned and kept store tidy

Helped clean and organize fitting rooms

Provided customer service

Put out clothing on the sales floor

Bath&Bodyworks Yonkers,NY

Sales Associate May 2016 – May 2017

Rang up multiple transactions

Demoed on customers

Provided customer service and helped with a purchase

Replenished merchandise on the floor

Cleaned and organized back floor as well as front Greensboro Country Club Greensboro, NC

Banquet Server/Laundry Attendant May 2010 – February 2011

Cleaned tables

Sat up tables for evening functions

Examined laundered items to ensure cleanliness

Stored, inventoried, issued and distributed bed and table linen and uniforms

Stored laundered items on shelves, after verifying numbers and types of items Hilton Garden Inn Greensboro, NC

Waitress October 2006 - November 2009

Printed receipts

Handled money

Cleaned off tables and set tables back up for next customer

Prepared utensils daily

CJ Banks Greensboro, NC

Salesperson September 2008 - December 2008

Prepared sales slips and sales contracts

Helped customers try on and fit merchandise

Exchanged merchandise for customers and accepted returns.

Greeted customers and ascertained what each customer wanted and needed Bojangles Raleigh, NC

Cashier/Food Packer May 2000 - June 2005

Provided personalized service to customers

Kept track of money in cash register

Responsible for written and telephone requests for large orders Education:

William H. Taft High School Bronx, NY

General Studies June 1995

Volunteer, Training & Certifications:

The Learning Curve Plus – Volunteer Office Assistant Goodwill Industries of Central North Carolina – Job Preparedness Class Guilford County Department of Social Services – Completed Issues, Challenges Choice Class

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