Customer Service Patient Care
Resume:
Daviya Kinnamon
Cna/Phlebotomist
Seaford, DE ***73
adz7ok@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Site Coordinator
Labcorp - Lewes, DE
May 2023 to Present
• Observe and report any performance, compliance or staffing related issues to supervisors
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity reports and report any deviations as necessary
• Address any customer service related issues in a prompt and respectful manner
• Promote team work, cohesiveness and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Administrative and clerical duties as necessary
• Travel to additional sites when needed
CNA - Certified Nursing Assistant
Peach Tree Health Group LLC - Harbeson, DE
September 2021 to August 2023
Patient care. Assisted living facility, assisting patients with Tramatic Brain Injuries, Cerebral Palsy, and any other disorder or medical conditions the patients have, bathing, feeding, CPR certification, Security Guard
Sizemore Security - Federalsburg, MD
April 2023 to May 2023
Conduct security rounds of interior and exterior of facility or client property. Logs activity inside Daily Activity Report (DAR) and completes incident reports as required. Controls vehicle and personnel access in accordance with established procedures. Responds to emergency situations in accordance with established procedures. Operates specialized equipment when trained and authorized (i.e. Closed-Circuit Television Systems; vehicle scales, computer systems, etc.)
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures. Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel
CNA/Phlebotomist
Sussex Correctional Institute - Georgetown, DE
February 2023 to May 2023
I am responsible for drawing blood, checking vital signs, taking finger stick blood sugars, and assisting with activities of daily living for patients in a correctional healthcare environment. Also, implement orders for diagnostic lab tests, record EKGs, maintain and clean medical equipment, collect data for Quality Improvement programs, and assist the physician with minor procedures as assigned. Recovery Learning Specialist
Mental Health Partnerships - Seaford, DE
September 2022 to January 2023
Help homeless/recovering/addiction participants recovery from additions, housing, food, pantry, showers, clothing, and other resources they may need.
Security Guard
Dunbar Security - Federalsburg, MD
October 2021 to January 2022
Safeguards organizations, property, and staff/visitors from daily risks posed by internal/external factors. Maintain a secured facility by monitoring all inbound/outbound vehicular/personnel traffic, regular patrols, and recording data.
Sales Consultant
Johnny Janosik - Laurel, DE
September 2019 to January 2020
Sell furniture to customers, assist managers with customer need/want for furniture, sale calls
• Answered product and service related questions
• Made outbound calls to prospective customers
Phlebotomist
Nanticoke memorial hospital - Seaford, DE
February 2019 to June 2019
Patient safety, patient care, straight sticks, lab work on patients in-house, outpatient, and emergency department. Specimen collections, ordering and auditing lab work. Calling, faxing and working closely with nurses and doctors in patient treatment.
CNA - Certified Nursing Assistant
The Moorings in Lewes - Lewes, DE
November 2018 to February 2019
Patient care with bathing, took care of patients, weights, vitals, assisted with feeding and providing comfort and care to patients and families.
Ambulance Driver
PRIMECARE MEDICAL TRANSPORT - Milford, DE
July 2018 to October 2018
Drive patients to and from home and doctors appts, hospice runs, long term and short term runs, fuel up units, checks fluids in units, tracked mileage, communicated with emt's/drivers/office staff and assisted emt's with patient care/safety
CNA - Certified Nursing Assistant
Stockley Center - Georgetown, DE
May 2018 to June 2018
Patient care with bathing, took care of patients with tracheotomies, to be feedings, weights, vitals, assisted with feeding and providing comfort and care to patients and families CNA
Genesis HealthCare - Seaford, DE
August 2017 to June 2018
Bathing, feeding, answering phones, helping other residents families, turns, patient care, vitals, stocking supplies.
ER Technician
Nanticoke Memorial Hospital - Seaford, DE
June 2016 to June 2017
Patient care, vitals, blood glucose test, blood draws, CPR, life-saving techniques, EKG's and assist RN'S, PA'S and Doctor's with patients
CNA - Certified Nursing Assistant
BAYADA Home Health Care - Dover, DE
January 2017 to May 2017
Patient care, feeding, assisting patient with needs, escorting patients with family members or appointments, light house work, changing beds, and following daily care plans. CNA - Certified Nursing Assistant
Genesis HealthCare - Seaford, DE
September 2015 to June 2016
Responsibilities
Take care of residents by assisting them in what they need. Help the nurses and assist them on what they need help with.
Accomplishments
I have worked even harder at this job. I love this job and the impact it has had on me is the residents. Skills Used
Bathing, feeding, answering phones, helping other residents families, turns, patient care. CNA
Select Specialty Hospital - Charleston, WV
October 2014 to May 2015
Responsibilities
Take patients vitals(blood pressure, weights, oxygen stats, temps.) Change patients linens, assist in wound care, coding, post-mortem care, baths, LTAC, respiratory care, etc. Accomplishments
Working with great people and having the opportunity to help the patients gain their ability to walk or simply move a hand. Giving them joy and helping them with the pain. Seeing my patients smiles always make my day.
Skills Used
All CNA skills(vital signs, CPR/First Aid/AED etc) Education
CNA License in CNA
Charleston Job Corps Center - Charleston, WV
2013 to 2014
High School Diploma in Basic
Charleston Job Corps Center/Penn Foster - Charleston, WV 2013 to 2014
Skills
• CNA, Clinical, CPR/BLS (5 years)
• Firefighter (10+ years)
• EMT (2 years)
• CNA (6 years)
• Home Health (3 years)
• Cna Certified (6 years)
• Certified Nursing Assistant
• HHA
• Time management
• Customer service
• Microsoft Office
• Acute care
• Home care
• Caregiving
• Furniture Sales
• Nursing
• Hospice Care
• Laboratory Experience
• Microsoft Excel
• Microsoft Word
• Phlebotomy (5 years)
• ICU experience
• Alzheimer's care
• Venipuncture
• Medical office experience
• EKG (10+ years)
• Patient Care
• Vital Signs
• Critical Care Experience
• EMR Systems
• Medical Records
• Hospital Experience
Certifications and Licenses
CNA
December 2021 to August 2023
DEWV0000011205
CPR/BLS
March 2022 to March 2024
Driver's License
February 2018 to February 2024
1689663
Certified Phlebotomist
December 2022 to November 2024
Certificate # 22-4207
Assessments
Nursing assistant skills — Proficient
November 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Completed CNA classes and clinicals, been typing, doing computer programs for over 10 years. Excellent with computer software. I am a Volunteer Firefighter and trained as an Emergency Medical Technician. I am also nationally certified as a Phlebotomist.
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