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General Manager Operations Management

Location:
Winchester, VA
Posted:
October 06, 2023

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Resume:

MOHAMED IBRAHIM

adz7nr@r.postjobfree.com

+1-347-***-****

www.linkedin.com/in/moha

med-munir-1805701a8

Skills

• Operations Management.

• Travel Planning and coordinator

• Overseas tours.

• Hotel accommodations.

• Contract negotiations.

• Strategic Planning.

• Fixed asset management.

EXPERIENCE

General Manager/TRAVYA.COM (Dubai, UAE, Cairo, Egypt, Riyadh, Saudi Arabia)

From Jan 2020 – To Dec2021

In early 2020, we established "Travya".

It is the richest Travel Market in the Middle East. We integrated more than 110 different BSPs allowing us to offer you the global fares from more than 110 countries, 900 regular airlines and 200 low- cost carriers from across the world. Also, charter flights and offer 295 000 hotels worldwide as well as 17 biggest cruise lines. Our booking engine is fully automatic, including ticketing and voiding. There Is a live chat for every single booking for 24/7 support: English and Arabic, Complete accounting system, Reporting, Analytics intelligent system, Latest European Technology.

TRAVYA FZC LLC is a travel technology provider that is the expert in both mentioned fields. Having a professional team of developers and highly motivated experts of the travel industry, we managed to develop a reliable Internet Booking Engine that ensures an online issue of all tickets. By contracting global and local suppliers, negotiating the rates with each of them individually and making efficient integrations, we reached the biggest number of suppliers in one booking engine. Each supplier has its own contracts and partners, and each supplier is strong in its own region. Having them all in one booking engine guarantees the most competitive rates in any region. The back office that has also been developed allows us and our partners monitor the entire business, manage all kind of business settings as well as control all the bookings. “TRAVYA “never stands still. Every day we are integrating new suppliers, advancing Back Office, and getting feedback from all parties of the travel industry to implement their ideas and maximize meeting our partners’ wishes. Immediate access to all suppliers at once.

Effective training of the platform and sales.

Website design of your choice.

Upload logo and contact data for your vouchers and invoices. Control over the information on the invoice.

Back office to set up mark-up and more.

Division of your clients into different groups.

Managing Director (Sindibad Holidays, Riyadh, Saudi Arabia) From Jan 2017 – To Dec2019

Because of the 2016 "CZ" project, the company was moved to a different level in the market.

• Continue to operate charter flights during the years 2017 & 2018 & 2019, with the addition of new destinations around the world.

• Renovating and relocating the company’s headquarters to a more dynamic headquarters. 2

• Multi-tasking.

• Profitable thinking.

• Problem-solving.

• Sales And Marketing.

• Cost reduction strategy.

• Staff Management.

• Commercial awareness.

• Customer service skills.

• communication skills.

• BSP accounting.

• Accounting life cycle.

• Financial reporting.

• Accounting payable and receivable.

• Account reconciliation.

Education

• Bachelor’s degree, Faculty of

Commerce (Accounting &

Management)/2002 - 2006, Minufiya

University, Egypt

• English Score, Level 12, Jan 2016 –

SEP 2016, British Council.

• ICDL course May 2007 – Sep 2007,

UNESCO chair in Interculturality

• ID 65606 Saudi organization for

certified public Accountants, issue Jan

2020.

• ID 1014237 Egypt Organization for

certified public Accountants, issued

May 2008.

• Developing the company's accounting and administrative system to keep pace with market developments.

• Separate the marketing department to become an independent company, practice different activities and generate new income for the group.

• The company's sales growth to millions, unlike the company in its establishment phase in 2009.

• The company brand has become worth millions in the market within a period estimated at 10 years.

• The company has many employees with experience in all departments after they were beginners.

• The company has become distinguished in the field of (flights, hotels, issuance of visas, car rental, trains, medical tourism, and international licenses in addition to the big name in group tourism, and sale of chartered flights, either for individuals or start-up companies.

• The company now has a huge base of walk-in clients and many commercial corporation contracts.

As I learned, when you reach the top, you must start something new with a new challenge. I accepted a new challenge by creating my dream " Travya".

Operations Manager (Sindibad Holidays, Riyadh, Saudi Arabia) From Jan 2013 – To Dec2016

After showing an assortment of skills for administrative and organizational capabilities, the company was completely taken under my management.

A new journey begins with creativity and dedication.

• Continuation of financial and administrative supervision work for all sectors.

• Upgrade the company to a new level by getting the” IATA” license.

• Continue my favorite job of blocking seats on many airlines while planning family package group trips.

• Creating the general identity for the company in the market.

• Continue hiring and training a new work team to keep growing.

• Participate in the exhibition, conferences, and business trips to build a strong network of relationships to facilitate business in the best way.

• Relying heavily on cash and credit sales, to provide the most liquidity.

• Hiring junior employees and train them to become highly skilled and intend to increase the company's activity.

• Contributing to the establishment of the company's marketing department, for the company to have an advanced media department.

• Establishing and opening a new branch for the company to cope with the required growth.

• Providing advice to senior management, for choosing an electronic reservation system (B2B & B2C), creates it with Saudi-Egyptian investments, which was later known as "Topaz".

• commercial partnership with the (Czech Airlines and a service provider in Europe to establish a project to operate 24 charter flight (the project for 2016). 3

Volunteer Experience or

Leadership

• Attended the AMIX turkey exhibition to build

relationships and make new contracts for the

company, 2012 & 2013 & 2014 & 2015

• Attended the ATM Dubai, AUE World Tourism

exhibition to build relationships and make new

contracts for the company 2012 & 2013 & 2014

& 2015 & 2016 & 2017 & 2018.

• Attended the “WTM” London, UK World

Tourism exhibition to build relationships and

make new contracts for the company, 2011 &

2017 & 2018.

• Operating 33 chartered flights from Czech

Airlines (RUH, PRG, RUH) JUN 2018 – SEP

2018,) with hotels in those countries (Czech

Republic, Germany, Austria, Poland, France) in

addition to ground transportation services, with

Arabic speaking a tour guide, as well as daily

tours.

• Operating 28 chartered flights from Czech

Airlines (RUH, PRG, RUH) JUN 2017 – SEP 17)

with hotels gin those countries (Czech Republic,

Germany, Austria, Poland, Hungary) in addition

to ground transportation services, with an

Arabic speaking a tour guide, as well as daily

tours.

• Operating 24 chartered flights from Czech

Airlines (RUH, PRG, RUH) with hotels in

Operating 24 chartered flights from Czech

Airlines (RUH, PRG, RUH) countries Czech

Republic.

• Germany, Austria in addition to ground

transportation services, with Arabic speaking a

tour guide, as well as daily tours.

• Received an appreciation certificate from Dubai

Link Tours

“GTE” Aug 2017, the company's access to the

list of the top 5 selling agencies in KSA.

• Received an appreciation certificate from

Amadeus, May 2017, The company’s access to

Head Of Finance (Sindibad Holidays, Riyadh, Saudi Arabia) From Jan 2011 – To Dec2012

Since the company is in the process of being established, we are hiring a junior team, after that, “I am” supervising, training, and overseeing for the (accountant, sales) team.

• (2011) contracting with Nas Air (RUH, SAW, RUH) to block seats and it is not a coincidence that these were the first flights for the airline at that destination, as well as coordination with the supplier of hotels and ground services in Turkey,

• Preparing the company's balance sheet and approve it from the Office of Legal Review (2011 & 2012).

• After providing the company with sufficient liquidity through previous sales operations, the company was transformed into a legal status by obtaining a license from the Ministry of Tourism and Antiquities with the financial guarantees that were followed at that time.

• (2012) contracting with Turkish airlines (RUH, IST, RUH) and it is not a coincidence that these were the first flights for the airline at that destination, as well as coordination with the supplier of hotels and ground services in Turkey,

• selling all the seats in 2011 & 2012 without any short. Group Key Account Manager (Sindibad Holidays, Riyadh, Saudi Arabia) From Jan 2010– To Dec2010

Selecting and building the company's accounting system, creating databases, documents, auditing banks, issuing customer invoices, monitoring, and following up accounts with suppliers, issuing and approving legal Balance sheet from the legal auditor.

Contracting with Cathay Pacific airlines, the Chinese embassy, hotel suppliers and ground service providers, to conduct business group trips, for the customers wishing to participate in Guangzhou Exhibition in China, the packages are including (flight, hotel, visa, transportation, and tourist guide). Key Account Manager (AL Rasheed Travel agency, Makkah, Jeddah, Saudi Arabia)

From Jan 2009– To Dec2009

• Monitor the company's main cash fund.

• Build the accounting system with all the data of airline reservations, hotels, and tourist trips.

• Financial auditing, follow-up, and payment of IATA statement (BSP).

• Financial audit, follow-up, and payment of invoices for hotel reservations and tourist trips suppliers.

• Contributing to the development of a financial and administrative system, which helped double the company's sales in a short period.

• Opening a new branch for the company in the city of Jeddah.

• Renovation of the company's branch in the city of Makkah.

• Contributing to planning tourist packages for customers.

• Increase the company’s total sales.

4

one of the Kingdom’s 30 best-selling agencies

through the airline reservation system.

• Received a Certificate of Appreciation from

Holidays Arabia, February 2017. The company

made the list of the top 10 selling agencies in

KSA.

• Received a Certificate of appreciation from the

planet travel network, Planet Travel Network,

June 2016, the company's access to the list of

the top 5 selling agencies in KSA.

• Received a Certificate of thanks and

appreciation from Nirvana Travel & Tourism,

May 2016, The company's access to the list of

the top 10 selling agencies in May 2016.

• Received a Certificate of appreciation from

RIXOS hotel, July 2015, The company's access

to the list of the top 10 selling agencies in KSA.

• Received a Certificate of thanks and

appreciation from Cathay Pacific Airlines,

September 2013, to succeed in selling all

blocked seats during the years (RUH, HKG,

CAN, HKG RUH) in 2010 and (RUH, HKG, PEN,

HKG RUH) in 2013.

• Received a Certificate from MRC Shipping -

Mercan Group, March 2013, Because of the

success in reaching the company's sales with

them during 2011&2012&2013.

• Received a Certificate of thanks and

appreciation from Turkish Airlines,2013, To

succeed in selling all blocked seats during the

years (RUH, IST, RUH) in 2012 and 2013.

• Received a Certificate of appreciation from

(DOWT), Destination of the world, December

2011, company’s access to the list of the top 10

selling agencies in the KSA.

• Honorees by the Chinese ambassador in

Riyadh, The Chinese embassy in Riyadh,

February 2011, Because of the success in

operating a group of trips to the Guangzhou

Exhibition in China in October 2010, and the

accompanying large advertising campaign.

• Received a Certification from Saudi airlines,

November 2009, the company get a certificate

from Saudi Airlines due to the high sales of the

company.

Internal Auditor (Talaat Moustafa Group Holding, Cairo, Egypt) From Nov 2007– To Dec2008

• Participate in establishing the main spare parts stores in) Madinaty & Al-rehab)

• project in El Qahera El Gididaa, Cairo,

• Preparing reports about the stagnant stock and following up with the engineering departments.

• Participate in periodic and annual inventory committees and submit reports to senior management.

• Initiate a report on the stagnant stock movement, and ways to benefit from it, which has had the effect of saving an amount of 2M EGP, from the company's expenses. Accountant (Talaat Moustafa Group Holding, Alexandria, Egypt) From JUL 2006– To NOV2007

Monitor the stocks of electronics for heavy equipment and vehicles.

• Monitor the stocks of spare parts for heavy equipment and vehicles.

• Prepare monthly reports on stock movements and rates and submit them to senior management.

• Preparing reports about the stagnant stock and following up with the engineering departments.

• Participate in periodic and annual inventory committees and submit reports to senior management.



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