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Customer Service Security Solutions

Location:
Newark, NJ
Posted:
October 06, 2023

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Resume:

Contact Address:

**, ********* ******,

Apt **, Newark,

New Jersey 07112

Phone

908-***-****

E-mail

adz7ku@r.postjobfree.com

Preferred Contact Mode

Email and Phone

ADENOLA,DAMILAREADENIYI

Objective

Tobuildadistinguishedcareerformyselfandbethebestinmychosenvocation Tomotivateand/orpositivelyinfluencethoseIworkwithandbeagoodteamplayer. ToleaveapositivemarkofachievementinanyestablishmentIworkwith Toimprove,contributeandmakeadifferenceineverycompanyIworkwith. Readytotravelfarandwidetoachievegoalsandtofacenewchallenges. MaritalStatus/Sex Married/Male

LGA/StateOf

Origin/Nationality

Ijebu-Ode/Ogun/Nigeria

SummaryofQualifications

2000-2002

The Federal Polytechnic, Ede, Osun-State, Nigeria. HND/Marketing

UpperCredit

1996-1997

TheFederalPolytechnic,Ede,Osun-State,Nigeria

ND/BusinessAdministrationAndManagement

UpperCredit

1991-1994

AworiAng.Comp.HighSch., Ipaja, Lagos,Nigeria.

Senior SchoolCertificateExamination(SSCE)

1989-1991

IlupejuSecondarySchool,Ilupeju, Lagos,Nigeria.

1983-1989

AjenifujaPrimarySchool,Ilupeju, Lagos,Nigeria.

FirstSchoolLeavingCertificate(FSLC)

WorkExperience November 2021-Date

AL CLEAR LLC,

Level 1, Door 1, Terminal C

Newark Liberty International Airport (EWR)

Newark, NJ 07114,

USA

AMBASSADOR

Representative and voice of the CLEAR brand

Serving and supporting CLEAR members and creating premium experiences in Newark EWR airport terminals.

Provide exceptional customer service while guiding members through the secure CLEAR biometric enrolment and verification process

Responsible for meeting and exceeding set sales and productivity targets. June 2021–November 2021

Amazon Fulfillment Centre,

275 Omar Avenue,

Avenel, NJ 07001,

USA

FULFILLMENT CENTRE ASSOCIATE I

Processing, packaging, and shipping orders accurately

Ensuring that stocks and inventory are well-organized and maintained

Examining and inspecting products for defects and damages

Receiving, unloading, and arranging inventory items appropriately

Discharging duties in strict compliance with amazon safety and hygiene regulations

Actively participating and contributing ideas on ways to improve and/or optimize warehousing procedures

July 2018–July 2019

Blueprint Business Technologies Ltd,

2, Ribadu Street,

Ikoyi, Lagos

SALES EXECUTIVE

Responsible for Business to Business sales operations for Blueprint Business Technologies Limited (BBT), a leading ICT company offering infrastructure deployment, management services, managed operations, enterprise storage, security solutions and data storage for major OEMs such as Cisco, Dell EMC, IBM, Avaya, EMC, HP, Microsoft, Site Helpdesk, Finarch, Commscope, Checkpoint, Triple Play, VMware Solarwind, Cyberoam, Sophos, Fiserv, Symantec, McAfee, Splunk etc

Order Processing and Supply Chain Management

IT Procurement, ordering and management of back to back orders

Market intelligence, development and implementation of go-to-market strategy

Profitability analysis and product management

Development of new sales opportunities

Weekly sales reporting

October 2017– July 2018

Internet Solutions Nigeria Limited,

11-12 Ibiyinka Olorunbe Close,

Off Amodu Ojikutu,

Victoria Island, Lagos

SENIOR SALES ACCOUNT MANAGER

In charge of sales activities relating to but not limited to:

Broadband Internet Services for small/medium enterprises (SMEs), corporations, government agencies etc. via Fiber - Direct Fiber (Fiber-To-The-Door) or Fixed Wireless Broadband (FWB) and VSAT Satellite Solution - Ka-Band, Ku-Band and C-Band

Corporate MPLS/VPN (Virtual Private Network) connectivity services.

IPTV (CableTV), IP Camera (CCTV), IPPBX (Virtual Intercom), IP Telephony Services

Video conferencing enterprise solutions

Full Bandwidth Management and Bandwidth Aggregation Solutions

Threat Management with Next Generation Firewalls from Sophos

Data Hosting and Disaster Recovery Services

US and Europe-based Web and Secure Mail Hosting options

Web and App design and development

Search Engine Optimization (Google and Yahoo prioritizing your search listing)

Social Media Marketing package and IT Consultation (Managed Service Provider)

Multi-factor Mobile Authentication Solution

April 2015–October 2017

Coollink Ltd

Plot 267A, Etim Inyang Crescent, Off Muri Okunola Street Victoria Island, Lagos

SALES ACCOUNT MANAGER

Sale of cost effective, efficient and reliable:

Optical Fibre and Microwave – Dedicated Bandwidth - Broadband Internet Services for residential, small/medium, enterprises (SME) and corporations

YahClick Broadband satellite Services (Ka Band)

Corporate VPN (Virtual Private Network) connectivity services

Cyberoam Universal Threat Management (UTM)

Kaspersky Anti-virus and Universal Threat Management (UTM)

IT Network Management

Email and Web Hosting Services

November 2013–April 2015

Spectranet Nigeria Limited

Plot 36B, Mobolaji Johnson Avenue

Oregun Industrial Estate

Alausa Ikeja Lagos

CORPORATE SALES OFFICER

Sale of Spectranet internet access devices and solutions to Individual customers, Estates, Small & Medium Enterprises, Corporate Organisations as well as Government Institutions, Ministries, Departments and Agencies. We hold a Pan Nigeria Internet Service Provider license awarded by the National Communications Commission, to provide end to end reliable last mile internet solutions with shared bandwidth or dedicated links using Microwave Radio on 4G LTE technology.

June 2011– November 2013

Dquest Technologies (Danlonquest Limited)

18, Medical Road

Ikeja, Lagos

BUSINESS DEVELOPMENT EXECUTIVE

In charge of Business Development and Marketing activities for computer hardware for major OEMs like HP, Dell, Toshiba, Lenovo and IBM on behalf of Dquest Technologies

Sales of computer hardware, consumables an d accessories to Dquest Technologies' clientele

Market intelligence, development and implementation of go-to-market strategy

Profitability analysis and product management

Development of new sales opportunities based on market requirements and company objectives

Definition and development of business strategy and road-map

Orchestration of sales activities, which include sales presentations, product demonstrations and partner involvement required to secure revenue

Work with Sales, Customer Service and Logistics teams to identify and resolve issues and/or problems encountered on orders/shipments

Daily emails communication on inventory, stock availability and order updates with internal and external stakeholders

Update internal stakeholders on supply ETAs and stock levels and correct product mix.

Resolve logistic issues with internal and external stakeholders to meet planned objectives

Able to multitask and meet tight deadlines.

March 2010–May 2011

Allied Computers Limited

227, Ikorodu Road

Lagos

SENIOR BUSINESS DEVELOPMENT EXECUTIVE / SALES SUPPORT EXECUTIVE

In charge Business Development for computer hardware for major OEMs like HP, Dell, Toshiba, Lenovo and IBM in Nigeria and The Republic of Ghana

Develop the HP hardware business for Allied Computers Ltd, an IT reseller in Nigeria and The Republic of Ghana

Development of HP Channel Business on behalf of Allied Computers Ltd

Order Processing and Supply Chain Management

IT Procurement, ordering and management of back to back orders

Market intelligence, development and implementation of go-to-market strategy

Profitability analysis and product management

Development of new sales opportunities based on market requirements and company objectives

Definition and development of business strategy and road-map

Orchestration of sales activities, which include sales presentations, product demonstrations and partner involvement required to secure revenue

Weekly sales reports and sales support activity reporting

Support of Salesforce on the field

February 2008–March 2010

Technology Distributions Limited

5, Redemption Crescent

Gbagada, Lagos

MARKETING EXECUTIVE (PRODUCT MANAGER, TOSHIBA DESK) – October 2009 till March 2010

MARKETING EXECUTIVE (PRODUCT MANAGER, HP ISS/ESS DESK) – April 2009 till October 2009

MARKETING EXECUTIVE (EXECUTIVE, HP ISS/ESS DESK) – October 2008 till April 2009. MARKETING EXECUTIVE (PRODUCT MANAGER, EPSON DESK) – March 2008 till April 2009

Product Manager, Toshiba Laptops, desktops and accessories

Product Manager, Epson range of products and supplies

Product Manager, HP range of proliant and integrity servers and accessories

Sale of Toshiba Laptops, desktops and accessories

Sale of Epson projectors, printers, scanners, POS terminals and consumables

Sale of HP Proliant and Integrity servers and attendant accessories

Order Processing and Supply Chain Managements

Product ordering and management of back to back orders

Maintaining balance in Epson/HP ISS product stock levels using order lead time using Microsoft Dynamics.

Order forecasting

Preparation of quotes & responding to customer queries

Prospecting for new resellers

Arranging reseller/end-user events

Positively positioning Epson and HP ISS products & supplies/accessories in Nigeria & West Africa

Sending regular updates on orders placed for customers

Maintaining stock levels and

Weekly sales reporting and quarterly sales performance assessments

Work with Sales, Customer Service and Logistics teams to identify and resolve issues and/or problems encountered on orders/shipments

Daily emails communication on inventory, stock availability and order updates with internal and external stakeholders

Update internal stakeholders on supply ETAs and stock levels and correct product mix.

Resolve logistic issues with internal and external stakeholders to meet planned objectives

Able to multitask and meet tight deadlines.

Proficiencies

Ability to write winning business development proposals Proven man-management, leadership, motivational, analytical and negotiating skills Team player with ability to work under pressure to achieve results and meet tight deadlines Computer literate in MS Office Suite and internet proficiency Excellent communication skills (oral and written) and experience in working with people at all levels

Problem solver. Able to connect to clients and proffer timely solutions to problems/challenges encountered on the job

Poised, confident, self-assured and articulate, a very quick learner with good planning skills. Innovative, creative, and highly ethical with impeccable customer services orientation. Skills/Certifications Microsoft Office Suite, Outlook, CorelDraw, PageMaker, Internet Proficiency IBM SPSS Statistics Sales Mastery Test

DellEMC Sales Core Client Credential 2018

DellEMC Client Data Security Credential 2018

DellEMC Workstation Credential 2018

Trainings Attended The Art of Successful Selling - conducted by Paradigm Learning Services

InterestsandActivities Reading, Writing, Sports, Travelling, The Arts Languages English, Yoruba (Fluent)

References AvailableonRequest



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