Customer Service Representative
Resume:
Vanity McCalpin
Sacramento, CA ***** 916-***-**** adz7jl@r.postjobfree.com
OBJECTIVE
Seeking a position in which my skills and background can be utilized for mutual benefits.
SKILLS & ABILITIES
Medisoft Certified
Detailed Oriented
Active Listening
Team Player
Efficient in Microsoft Office
Excellent Customer Service
Judgment and Decision Making
Time Management
EXPERIENCE
customer service representative
Answer customers' questions and provide information on procedures or policies.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
security guard
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Answer telephone calls, take messages, answer questions, and provide information during non-business hours.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
medical assistant
Record patients' medical history, vital statistics, or information such as test results in medical records.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Greet and log in patients arriving at the office or clinic.
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
EMPLOYMENT HISTORY
customer service representative, 76 Gas Station 08/2021 – 03/2022
Elk Grove Florin, CA
security, Cambridge Security 08/2017 – 11/2017
Las Vegas, NV
crew, McDonald’s 06/2016 – 08/2017
Rancho Cordova, CA
security, Century Security 01/2016 – 07/2016
Las Vegas, NV
crew, McDonald’s 08/2014 – 01/2016
Rancho Cordova, CA
front office medical assistant, Hun G Hoang Inc. 11/2013 – 01/2014
Las Vegas, NV
EDUCATION & TRAINING
associate in science, General Science Spring 2014
Sacramento City College, Sacramento, CA
diploma, High School June 2010
La Entrada High School, Sacramento, CA
certificate, Medical Administrative Assistant Awarded: 2015
Center for Employment & Training, Sacramento, CA
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