MERCY

MUTHURI

Mobile:

+254-***-******

Email:adz7ij@r.postjobfree.com OBJECTIVE

Address:

To bring impactful meaning with my

***-*****

diverse skill set to a reputable company

JOB EXPERIENCE

SKILLS

Save This Life Inc Customer Service

Representative March 2018 - December

Sales 2018

Customer-based

approach towards work. -Receiving and escalating calls when

Communication and necessary while opening and closing

writing tickets -Updating customer records on

Zoho -Handling 300+ inquiries daily with a

89%positive response from clients. -

Exceeded the normal biometrics of the

STRENGTHS

targets laid by the company while using

Great organization special techniques to make sales.

Multi-tasking

Patience EDUCATION

Empathy

Institution:Dedan Kimathi University

Major:Actuarial Science

Percentage:89

FIELD OF

Year of Passing:2017

INTEREST

PROJECT DETAILS

Data entry Project Title:Sisi Kwa Sisi Initiative

Softwares Description:-Basically aims at providing

Customer Support sanitary towels to school going children. -

Visiting Childrens homes to cook and

wash clothes for them. -Seeking mental

HOBBIES therapy for mentally challenged children

Duration:March 2018-

Watching historic Role:Founder

documentaries Team Members:

Visiting children's

home PERSONAL DETAILS

Singing in the choir

Date of Birth :1994

Gender : Female

Marital Status : Single

Nationality : Kenyan

Languages Known : English Kiswahili

REFERENCES

Diana Muthuri Customer Service

Representative

Phone Number: +254-***-******

Email Address: adz7ij@r.postjobfree.com

DECLARATION

I declare the information I have given is

truthful to the best of my knowledge

Place :Nairobi

Date : 24/09/2023

Contact this candidate