KRYSTA M. NEILSON

**** **** **. ******** ** *****

316-***-****

adz7hl@r.postjobfree.com

EXPERIENCE

**/**/**** - *******

Multiskilled Technician, Lakewood Ranch Medical Center

Responsibilities included but aren’t limited to assisting residence in basic needs such as taking vital, bathing, personal hygiene, dressing, transferring from chair to bed or vice versa, also with feeding and using the restroom if needed. I also assist nursing staff in monitoring and maintain the health and over all well-being of patients in our hospital. Reporting any changes in mood, consciousness, or health immediately as well as monitor for signs of abuse, neglect or expulsion and report immediately if I were to see anything. I also remove IV when discharged.

11/20/2021 – 11/15/2022

CERTIFIED NURSING ASSISTANT, COASTAL CARE(AGENCY)

Responsibilities included but aren’t limited to assisting residence in basic needs such as taking vital, bathing, personal hygiene, dressing, transferring from chair to bed or vice versa, also with feeding and using the restroom if needed. I also assist nursing staff in monitoring and maintain the health and over all well-being of residence in our facility. reporting any changes in mood, consciousness, or health immediately as well as monitor for signs of abuse, neglect or expulsion and report immediately if I were to see anything.

06/10/2019-06/10/2020

CERTIFIED NURSING ASSISTANT, BRADEN RIVER REHAB

Responsibilities included but ardent limited to assisting residence in basic needs such as taking vital, bathing, personal hygiene, dressing, transferring from chair to bed or vice versa, also with feeding and using the restroom if needed. I also assist nursing staff in monitoring and maintain the health and over all well-being of residence in our facility. reporting any changes in mood, consciousness, or health immediately as well as monitor for signs of abuse, neglect or expulsion and report immediately if I were to see anything.

08/01/2018 – 06\2019

CERTIFIED NURSING ASSISTANT, GREENBRIAR REHAB AND NURSING CENTER

Responsibilities included but aren’t limited to assisting residence in basic needs such as taking vital, bathing, personal hygiene, dressing, transferring from chair to bed or vice versa, also with feeding and using the restroom if needed. I also assist nursing staff in monitoring and maintain the health and over all well-being of residence in our facility. reporting any changes in mood, consciousness, or health immediately as well as monitor for signs of abuse, neglect or expulsion and report immediately if I were to see anything.

10/2017 – 05/2018

CUSTOMER SERVICE REP, ALORICA

Responsibilities include assisting customer in enrolling in Natural gas service. Also managing customers’ accounts, while making and receiving emails and phone calls. I open Service request and follow up with customers as needed. Also use many internet programs and Microsoft programs. Also experienced in using multiple computer screens at one time while inputting information on multiple programs. Also providing great customer service.

6/2017 – 9/2017

BDC SERVICE, CONLEY BUICK GMC AND SUBARU

Responsibilities included but not limited to setting appointments for the service department.

Also making and receiving phone calls to follow up with customer for customer service surveys and parts inquiries. Also making and receiving emails to notify customers of anything they may need to know in regards to parts warrant or recalls on their vehicles.

1/2017 - 5/2017

SERVER, DENNYS

Responsibilities included but not limited to taking orders, placing order into our computer system, operating the register, stocking and taking inventory. Also providing great customer service and cleaning the restaurant. Also answering the phone and insure customers’ needs were met in a timely manner.

5/2016 - 12/2016

SALES ASSOCIATE, MIDWEST KIA

Responsibilities included but not limited to assisting customer in their purchase of a new or used car. Make and receive phone calls to follow up with customer that had purchased and vehicle or are inquiring on a specific vehicle. Also make and receive emails also for the purpose of following up with customer or answer their question in regards to the vehicle inquiry or their recent purchase.

4/2015 - 11/2016

ASSISTANT MANAGER, COMMANDER'S LOUNGE

Responsibilities included but not limited to payroll, inventory and stocking, making bank withdrawals as well as deposits. Also did scheduling and covering shifts when need. I cooked, waited tables and tended bar when need as well as resolving any issue that my customer may have while trying to provide great customer service.

3/2013 - 10/2014

DIRECT SUPPORT STAFF, RESCARE

Responsibilities included but not limited to taking care of people with intellectual and physical disabilities. Also assisted them with basic living needs such as feeding, bathing, and taking medication as prescribe by their doctor. I also transported person served from home to day service programs and any doctor appointments they may have at that time. Also taught them how to successful interact within the community.

11/2012 - 5/2013

SALES ASSOCIATE, KWIK SHOP

Responsibilities included but not limited to operating the register to ensure accuracy of purchases. Stocking shelfs as well as taking inventory on a daily bases, and monitoring appliance to make sure they maintain the proper to temperatures to ensure the safest food qualities. Clean store every shift which included the restrooms, shelves, coffee machines, and sweep and mopping floors daily. All while providing great customer service.

EDUCATION

2012

GED - WATC IN WICHITA

2018

CNA LICENSE - SUNCOAST COLLEGE

SKILLS

Fast learner, always open to learning new skills Works well independently as well as in a team

5 years of experience customers service in assorted setting

venues Honest and forthright

Great research skills Great computer skills

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