Monica Eberts

Liberty, MO

816-***-**** l adz7h5@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

**/**** – Current Van Till Family Farm Winery Rayville, MO

Hospitality Manager

Hired in as Hospitality Manager.

Helped to open a second location in 2022.

Works in two separate venues operating/serving food and wine as well as two event centers/catering venues hosting private events and parties

Writes schedules for FOH staff weekly

Created new training materials where none previously existed to train new staff members

Place orders needed for wine shop to maintain proper par levels

(Reason for looking: No benefits or opportunity for growth.)

07/2017 – 06/2018 Rock and Run Brewery Fullerton, CA

General Manager

Annual Sales Volume: $2.0 Million

Hired in as an FOH Manager.

Promoted to General Manager within first 3 months.

Reduced labor costs by reducing team by one manager, promoting a key employee and developing employees; and more cross training performed

Placed all bar, liquor, and food orders by training kitchen leads to perform then approving orders

(Reason for looking: Owners closed business.)

12/2011 – 06/2017 BMC Mattress Kansas City, KS

Regional Manager

Hired in as a Store Manager at 2nd location.

Trained my replacement and continually opened new locations for the first 7 new stores.

Promoted to Regional Manager in 2013.

Worked with the HR team to develop an Operations Manual the first training materials

(Reason for looking: Company was bought out; I was laid off)

01/2000 – 03/2008 Boomers Bar and Grill Gladstone, MO

Bartender/Manager

Hired in as a Bartender

Promoted to Supervisor/Floor Manager

Worked floor daily by talking with guests to ensure 100% satisfaction

(Reason for looking: Decided to stay home with family for a few years)

EDUCATION:

High School Diploma Smithville High School Smithville, MO

ADDITIONAL EMPLOYMENT:

02/2019 – 10/2019 Aflac Kearny, MO

2009 – 2020 Above and Beyond Catering North Kansas City, MO

AWARDS AND ACCOLADES:

ServSafe Certified

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