Customer Service Seeking An

Jessica Chapnick

*** ***** *** ** ********, TX **531 979-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Collaborative, and results-oriented accounting professional with proven expertise in billing, account reconciliation and customer service. Strong interpersonal communication and leadership skills. Expertise with data auditing, Microsoft Office Suite, and the ability to work under tight deadlines. Excellent team building, analytical, and communication skills. I am seeking an opportunity with an organization that allows me to further develop within accounting while providing valuable business solutions.

SKILLS & EXPERTISE

General Accounting Practices

Billing

Data Auditing & Analysis

Account Reconciliation

Microsoft Office Suite

Typing 55 WPM

Organization and Time Management

Detail Oriented

Problem Solving

Customer Service

Employee Training/Leadership

RELATED PROFESSIONAL EXPERIENCE

Server & Receptionist Beachfront RV Freeport, TX 03/2023 – 08/2023

Greeted guest.

Server.

Scheduled RV lot rentals.

Scheduled golfcart rentals.

Maintained guest satisfaction.

Took credit card and cash payments.

Explained rules and directions of resort.

Filed paperwork daily.

Server Bahama Breeze Fort Lauderdale, FL 11/2019 – 03/2023

Greeted guests.

POS operator

Open and closed Cash tickets.

Maintained guest satisfaction.

Cleaned as needed.

Completed side work.

Server Peterpan Oakland Park, FL 02/2014 – 03/2023

Greeted guests.

POS operator

Open and closed Cash tickets.

Maintained guest satisfaction.

Cleaned as needed.

Completed side work.

FD Attendant Tightwad Tobacco Oakland Park, FL 11/2011 – 02/2014

Greeted guests.

Helped customers pick their flavor of tobacco.

Membership director.

POS lead operator.

Opened and closed store and opened and closed cash drawers.

EDUCATION & TRAINING

Belford High School Diploma 2007

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