Mary Patterson

Certified Financial and Business Data Analyst, CPA

**** *. ****** ****** ****, Durham, NC 27713 • adz7fu@r.postjobfree.com• 919-***-****/919-***-****

An Organized, detail oriented, dependable Business Professional with more than 35 years solid IT Project Production Management in the IBM Network Systems Technical Support; 20 years solid with Human Resources Management Director Experience, Recruiting, Talent Acquisitioning, Promoting Job Fairs, Special Events, Accounting, Technical Writing, and Business Analysis. Quick learner eager to acquire new skills and grow personally and professionally, seeking full time regular job.

Authorized to work in the US for any employer.

Federal Government Homeland Security Clearance.

Creative, Hard Working, Innovative, Leading Navigator, and a Fast Learner.

Recruiter Notes: • Human Resource Manager with 25+ years of solid experience • Highly competent in all facets of employee recruiting, and benefit packaging. • Hands on experience in recruiting and supporting the global organization. • Experienced in remote work in high volume call centers providing effective and efficient quality benefit insurance internal / external customer service. Supervising business accounting crews up to 15 individuals including scheduling and payroll processing at a time. • Proficient in performing human resource recruiting, contract staffing, employee benefits, managing leave of absence, internal accounts accounting auditing, reconciliations, A/R/P, and benefit functional specifications.

Key Qualifications: • Quality Management • 35 years IT Systems Network Experience • Certified 25-year Human Resource Director Paid Graduate Apprenticeship• Certified Public Accountant Financial Reporting Manager• Certified Notary Public • 2019 IBM CISSP Systems Network Database Security Administrator and Programming Technician-Rochester, NY •2006

Flexible Leadership Approach, Driver of Change, Bridge Builder between people & IT functions.

Certifications: • 2010 CPA * 2021 Certified Notary Public *IBM CISSP 2019*2010 CHRP

Qualifications

· Communication skills: Excellent verbal communication skills and able to collaborate with others on problem solving and requirements gathering sessions. Happy to work with teams to educate and spread ideas. Excellent written skills to communicate documentation.

· Time Management: Excellent organizational skills with the ability to manage and balance multiple priorities in a fast-paced, complex business environment, coupled with the aptitude to set priorities, manage deadlines, and make bold data-driven decisions on a daily basis.

· Judgement and problem-solving skills: Proactive problem solver, naturally inquisitive and independent critical thinker with a creative mind set for designing analytical solutions.

· Customer service orientation: Self-motivated individual with a strong customer service mindset and are adept to working in a team-oriented, collaborative environment with the ability to build credibility and trust from staff and internal and external constituencies.

SKILLS & ABILITIES

Research and Analyze Data as a Solutions Developer paying keen attention to details as needed. Accountable for capturing business development data for technical reports.

Lead and Manage Benefits audits and various projects as a navigator/innovator simultaneously. Technical Writer. Business Documentation Manager.

Strong Communication and Presentation Skills understanding business analysis best practices. Good Organization skills to balance work and prioritize tasks.

Ability to work independently as a Manager, Supervisor, Director, Leader

Quick Learner. Proficient in reconciliation, documenting business requirements.

Punctual & Dependable. Troubleshoot and respond to employee human resource inquiries internal/external employees or customers.

Excellent, Effective and Efficient Internal Business Operations Problem-Solver / Auditor.

Decisive Facilitator and Problem Solver with motivation to act. Performs all other duties as needed.

EMPLOYMENT HISTORY

Bridgestone Americas, Oxford, NC. 06/2022-07/2023

Human Resources Manager Contracted Consultant

Responsible for coordinating on-going recruiting practices. Escalate complex problems to hiring management team and appropriate support specialists. Respond to, and diagnose, problems through discussion with others, including problem recognition, research, isolation, and follow-up steps with onboarding process based upon human resource talent acquisition SOPs. Identify, evaluate, and prioritize customer problems and complaints within hiring process, using Workday software application to discuss employee benefit discrepancies (i.e., insurance, benefits, tax withholdings, paystubs.

Worked on ADP and on Workday for Monthly and weekly basis.

Strong Communication skills using MS Office Suite (MS-Word, MS-Excel, PowerPoint, Outlooks)

Scheduling and conducting face to face interviews for talent acquisitioning on a daily basis.

Process work hour entries using Workday software application tool for management approval and payroll submission on a weekly basis using ADP and Workday paying attention to details for overtime hours for payment and paystub accuracy.

Experienced with using Hire Right, My Workday, Scout, HRIS, and Indeed for recruitment, interviewing, new hire orientation training classes and onboarding for permanent retention.

Robert Half, Durham, NC. 2021 – 2022

Contracted Certified Corporate Accountant & Human Resource Manager

Perform debt and financial reconciliations by communicating with others and negotiating contracts. Proactive in seeking information, challenging norms and driving business debt and operations efficiency.

Providing operational support for other accountants assisting on special contract assignments and/or projects. Building relationships with key stakeholders.

Ability to produce and manipulate large quantities of complex data, confidential information with high levels of financial accounting accuracy.

Collecting over $1 million dollars in outstanding rent due to COVID19 nonpayment for the local Durham Housing Authority agency until contract completed.

IBM, Rochester, New York 2010-2021 Contracted Database Network Specialist

Perform debt and financial reconciliations by communicating with others and negotiating contracts. Proactive in seeking information, challenging norms and driving business efficiency. Support Architecture Telecommunication Network Systems IT Helpdesk Support.

Providing operational support for other accountants assisting on special contract assignments and/or projects. Building relationships with key stakeholders.

Create electronic SAP retention files using GAAP/SOX guidelines paying attention to details for Western Union Quick Collect application accounting accuracy.

Processing employee payroll using ADP software application tool for completing employee time for weekly paychecks after time is entered into Workday system or reentering time for overtime payment in a timely manner for management approval.

Ability to produce and manipulate large quantities of complex data, confidential information with high levels of financial accounting accuracy. Collecting over $1 billion dollars in outstanding debt in fast paced call center for accounting.

EDUCATION/CERTIFICATIONS

Master’s Degree – Computer Science, North Carolina Central University, Durham, NC

Certified Accounting, Budget & Finance Accountant using GAAP/SOX, SAP,ERP,ADP

Certified IBM Computer Information Systems Database Security Personnel,

Certified Human Resources Director Apprenticeship Paid Intern

Certified in IBM LAN/WAN AS/400, SNA, MVS, TSO, FAPL, SAP, CMS, XML, HTML, GML, Citrix, Lawson, Siebel, VPN Remote Call Center Linguistics, Pro-leads, Scout, Dayforce, Workday, HireRight, Indeed, NCWORKS.

Technical Writer proficient in using Book Master & MS Office Suites (MS Excel, Word, MS Power Point, MS Works, MS Outlook)

REFERENCES

Available upon request.

Contact this candidate