Robert Kalish

Take me away to Margaritaville or braging rights at next cocktail party.

Denver, CO 80246

adz7ci@r.postjobfree.com

+1-303-***-****

• Travel Agency owner/operator

1. 25 years successful owner of niche adventure/ experiential/ barefoot luxury travel retail leisure travel company.

2. major markets; Costa Rica, rest of Central,South America with emphasis on Machu Picchu,Galapagos, upscale Caribbean destinations, Mexico,Western Europe, Mediterranean, Morocco. 3. With business partner started from scratch in 1997 to build travel company with $2.5 MN in gross annual sales till covid

4. Through great customer service and targeting more upscale yet adventure market built business repeat business, referrals, word of mouth with less reliance on web business. 5. Extensive first hand knowledge of hotels, beaches tours,restaurants,weather what NOT to do throughout above destinations .

6. Great listening skills in order to provide experience best suited to clients needs yet always trying to upsell to maximize ticket to increase margins.

7. Flexible work schedule evenings, weekends, 3am when client gets text that flight canceled and is freaking out. Clients always had cell # to reach me 24x7 even during coups or general strikes. 8. Increased emphasis on GLBTQ travel, kosher travel and experience with several well off ethnic markets within US eg . Indian,Sihk,Pakistani medical communities and doctors in general. Authorized to work in the US for any employer

Work Experience

Travel Agent

Central American Travel Exchange, Traveling Liberally - Denver, CO October 1997 to Present

With business partner built from scratch an adventure travel company/rafting company with original focus on basic travel to Costa Rica to $2.5 MN gross sales to expand internationally with more upscale market with great repeat business and trusting clientele. Education

Bachelor's degree in History,Asian studies

SUNY at Albany - Albany, NY

September 1965 to May 1969

Skills

• Telemarketing

• Upselling

• Marketing

• Cold Calling

• Event Planning

• Guest Services

• Sales

• Outbound Sales

• Front Desk

• Live Chat

• Pricing

• Phone Etiquette

• Social Media Management

Additional Information

Many fam trips to Costa Rica,Colombia, Honduras, Guatemala, PVR,Riveria Maya,St Marteen,Dominica,Puerto Rico.

Many webinaires since covid,Australia, NZ,Sub Saharan Africa, Thailand, SE Asia Many trade shows with mass market wholesalers,Apple Vacations, Fun Jet,Gogo Vacations,Travel Impressions,Globus,Amawaterway, Scenic,Avalon River cruises and major international hotel brands and all inclusives

Personal travel;France,Spain,Morocco, Greece,Mallorca,Costa Rica, Machu Picchu, Galapagos.Alaska.