AMY B. KEYSER

**** **** **** ******, *********, PA 19096

C: 215•688•9143 E: adz7cd@r.postjobfree.com

PROFESSIONAL SUMMARY

Content-focused information researcher with extensive experience in customized writing for diverse audiences. Skilled in reflective listening, and adept at analyzing complex concepts. Savvy and concise in the communication of ideas and solutions. Working in tandem with Subject Matter Experts

(SME)s across industry lines insures authoritative, timely deliverables. An established career has cultivated an ease in building client rapport, flexibility working multiple projects, and being creatively resourceful. Emotionally intelligent, and a trustworthy gatekeeper of information. A consummate, proactive professional in all endeavors, whether working independently or collaboratively. EXPERIENCE

Amy B. Keyser

Research Librarian and Writer, Philadelphia, PA 12/1993 to Present Industries researched: Allied Health and Clinical Medicine, Science and Technology, Environmental Risk Assessment and Prior Land Use, Real Estate, Education, Manufacturing, and Arts and Letters. Proven ability in contributing new perspectives and support to corporate creative divisions such as Marketing/Communications, IT, Advertising, Public and Investor Relations. Skills and Services:

• Communications, instructional, educational, promotional writing

• Editorial

• Professional SME conduit

• Multidisciplinary and esoteric information research and retrieval

• Project management

• Teaching/training

• User experience (UX), ergonomics, and manuals/documentation Representative client list available

Bureau of the Census, United States Department of Commerce Information Management; User Experience, Philadelphia, PA 3/2020 – 11/2021

• Worked in tandem with programmers responsible for maintaining and troubleshooting the Federal Data Capture software application, loaded onto each device issued to Census canvassers

• Responsible for reporting navigational and counterintuitive problems to programmers and managers encountered by Census canvassers

• Trained and assisted canvassers in using data capturing devices, on an ad hoc basis

• Submitted written recommendations and observations for alterations or modifications to appropriate administrators

PRIOR WORK HISTORY

White House of the United States

Federal Librarian, Communications Writer/Editor, Facilitator, and Plenary Sessions Moderator, Washington, DC 5/1991 – 10/1993

Nonpartisan appointment to serve on The White House Conference On Libraries and Information Services (WHCLIS), held every ten years

• Moderated select plenary sessions

• Served as a facilitator to organize and steer delegates to meetings and events

• Researched and wrote a publication of compiled federal, state, and local statistical data used by federal and state delegates

• Indexed Final Report, submitted to the President of the United States. Publication available through ERIC (Education Resources Information Center) United States Department of Commerce, National Technical Information Service

(NTIS)

Writer/Editor, Database Instructor, and Research Librarian, Springfield, VA 6/1989 – 4/1991

• Researched and wrote the agency's quarterly subscription newsletter. Featured topics showcased the NTIS database holdings of U.S. Government-sponsored research and development, in the areas of Science & Technology, Business, and Engineering. Database tips and tutorials were included to enhance the database search

• Created an entertaining column focusing on different areas of the Federal government, its people, and the information accessible through those agencies

• Organized and conducted database workshops for private, academic, and public NTIS subscribers Independence Blue Cross

Corporate Information Manager, Philadelphia, PA 6/1988 – 4/1989

• Managed the information center, serving the information needs of the organization's employees, specifically routine competitive/competitor intelligence for the C-suite

• Partnered with a consortium of National Blue Cross Organizations, making the Independence Blue Cross archives and holdings accessible outside of the organization, for the first time Jewelers' Row

Goldsmith, Philadelphia, PA 5/1978 – 9/1986

EDUCATION

Master of Science in Information and Library Sciences Drexel University

Philadelphia, PA

Bachelor of Arts in English and Comparative Literature Temple University

Philadelphia, PA

FELLOWSHIP

The Royal Academy of Arts, Manufactures and Commerce (RSA), 8 John Adam Street, Fellow, London, UK WC2N 6EZ Awarded, March 2021

While I have not made "outstanding achievements to social progress and development", my value as an information professional within the Fellowship will be to help connect wonderful, innovative people, globally, to one another for specific projects embraced by the Fellowship. MEMBERSHIP

Guidepoint Information Services, 675 6th Ave 2nd Floor, New York, NY 10011 Guidepoint Advisor May, 2021 to Present

Participate in the "network of industry professionals and academics who consult to business decision-makers and leading investors around the world." My professional participation reflects the company's zeitgeist of making invaluable connections for authoritative, ethical information. PUBLICATIONS

Publications list and writing samples available

Contact this candidate