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Customer Service General Manager

Location:
St. Petersburg, FL
Posted:
October 06, 2023

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Resume:

Dexter Peterbark

**** ******* *** *, **. Petersburg, FL 33711

Phone: 571-***-**** Email: adz7by@r.postjobfree.com EDUCATION

High School Diploma

Penn Foster

Scranton, PA 18515

CORE COMPETENCIES

Multi-tasking

Customer Oriented

Time Management

Dependable

Strong Work Ethic

Honest, Fair and Balanced

REFERENCES

“Dexter’s disposition is sincere and respectful. He responds well to changing priorities and is diligent in carrying out assigned task.”

April Brydon

General Manager, Roy Rogers

301-***-****

“Dexter

exhibits an incredible willingness to acquire new skills and take on new challenges. He works extremely well with our team and has earned the respect of his colleagues and management at all levels.

Stacy Muhammad

Deli Manager,

Giant Food

571-***-****

OVER SIXTEEN YEARS OF CONTINUOUS WORK

EXPERIENCE

I have a genuine respect for authority and maintain a well established record of reliability, teamwork and quality customer service. I enjoy the challenge of learning new skills. My continuous work experience demonstrates commitment and dependability.

EMPLOYMENT HISTORY

Roy Rogers, Assistant Restaurant Manager. Leesburg, VA Employment Dates: Dec. 2022-Sept. 2023

● Food Safety Certified

● Ensure product inventory control, quality

customer service and comply with all food and

beverage regulations.

● Directs, trains performs and maintains Service,

Quality and Sanitation standards, appropriate

skills and behaviors in the restaurant

● Ensures that facilities and equipment are

maintained to Company standards.

● Monitors financials including food, wage and

paper costs and puts various controls in place to

achieve budgeted thresholds.

● Organizes local store marketing activities to drive business and help the community.

● Ensures proper security and safety policies and

procedures

● Maintains cash control and shift bookkeeping.

● Managed product storage, maintenance,

and rotation activities to avoid damages or

spoilage

Amazon ddc9, Warehouse Associate.

Gainesville, VA 20155

Employment dates: Sep. 2022-Dec.2022

● Use RF Scanner to pick, pack, sort, stow, and scan packages

● Load and unload trucks using power-jacks and

hand-jacks

● Tag boxes with shelving sticker then load the

conveyor belt tag

● Able to lift at most 50 lbs solo, safely and

properly

● Able to work on my feet for a full 10hr shift

Giant Food, Deli Clerk/ Assistant Deli Manager/ Deli Manager. Lorton/ Gainesville/Lakeridge/ Haymarket, VA Employment Dates: Sept. 2019-Sept. 2022/ Feb. 2009

–Jan. 2016

● Food Safety Certified

● Order food products, receive various shipments

and maintain proper records of all invoices

● Provide exceptional customer service with

knowledge of the products

● Maintain daily sales-to-purchase templates on

Excel

● Maintain weekly shrink books and employee

schedules

● Adapt well to changing priorities

● Answer customer questions, make

recommendations and provide samples

● Prepare special order trays

● Provide good team leadership namely, leading by

example while maintaining a high EQ

● Supervise employees in various duties such

as cooking, serving, packaging and

operating equipment

● Managed product storage, maintenance,

and rotation activities to avoid damages or

spoilage

● Purchase and stock supplies and equipment

needed to ensure quality and service

Bradley Personnel Inc., Demolition Specialist/ Cut & Scrape. Lexington, NC

Employment Dates: Jan. 2019 – Jun. 2019

● Provide support to heavy equipment operators

● Tear down and remove unsound elements from

the job site

● Travel to various job sites

● Maintain personal and workplace safety at all

times

● Regular use the standard tools: hammers, saws,

sledgehammers

● Regular use of basic electric equipment: drills

and saws

Apollotek International, Sales Rep. Charlotte, NC

Employment Dates: Nov. 2018 – Jan. 2019

● Door-to-door sales of Alkaline &

Reverse-Osmosis Water Filtration Systems

● Demonstrated proper use of the product to

maximize benefits

● Write up orders for the merchandise

● Meet daily, monthly, and quarterly quotas

Harvest Marketing Group, Sales Rep. Kannapolis, NC Employment Dates: Sep. – Nov. 2018

● Door-to-door sales of AT&T services

● Meet daily, monthly, and quarterly quotas

● Write up orders for merchandise

● Conduct follow-up telephone calls per

customers request

● Be Poised, professional and persuasive

The Fresh Market, Deli Clerk/ Assistant Deli Manager. Charlotte/Winston-Salem, NC

Employment Dates: Jun. 2016 – Sep. 2018

● Oversee day-to-day operations within my area

● Manage monthly inventory of domestic and

imported products

● Exceed performance standards

● Support the Fresh Market Corporation’s mission

for quality and service

● Order food products and receive various

shipments

● Answer customer questions, make

recommendations and provide samples

● Prepare special order trays

● Managed product storage, maintenance, and

rotation activities to avoid damages or spoilage



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