+201*********

adz7bq@r.postjobfree.com (Work)

adz7bq@r.postjobfree.com (Personal)

www.linkedin.com/in/youssif-sayed-

3476671b6

Cairo, Egypt

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Medical Interpretation

Customer Service

technical Writing

Programming

Cairo University Faculty of Engineering

Metallurgical Engineering

GPA : Very Good 2019 - 2024

OPI / VRI Medical Interpreter

Future-Group

Universal Language Service (ULS) Account: Successfully contributed to the initial starting of the account, showcasing exceptional interpretation skills and adaptability, which led to the opportunity to work in a more challenging environment.

MARTII Account: Demonstrated exceptional adaptability and consistently exceeded performance criteria in a demanding healthcare environment. Achieved a consistent rating of 5 stars and consistently met all criteria set by the team supervisors, contributing to a high standard of interpretation service. July (2023) - Present

Adaptable OPI/VRI Medical Interpreter with a strong linguistic foundation and a proven track record in challenging, high-stress environments. Recognized as a top Arabic interpreter in my initial role, with three months of experience spanning two distinct accounts. My prior customer service experience has honed my interpersonal and problem-solving skills, making me adept at meeting diverse client needs. I'm now eager to leverage this expertise in a prominent healthcare organization, enhancing patient care and cross-cultural understanding. L A N G U A G E S

Arabic Native

English C1

Y O U S S I F S A Y E D

M E D I C A L I N T E R P E T E R

Member Experience Associate

Tempo.Fit

As a Member Experience Associate at the American startup Tempo Fit, I underwent a rigorous selection process highlighting specific qualities sought by the company. During my tenure, I had the opportunity to engage with a diverse customer base, including affluent and middle-range customers. This experience enriched my interpersonal, personal, and technical skillset. I developed proficiency in written communication through email correspondence, chat interactions, and phone handling. Additionally, I acquired the ability to efficiently navigate and retrieve information from the company's extensive database.

May - August (2022)

C E R T I F I C A T I O N S

ALTA Medical Interpretation

Certification

HIPPA Complicance Certification

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