PROFESSIONAL SKILLS SUMMARY

• Master of Science (M.S.) Healthcare Administration Grand Canyon University

• Proficient in Microsoft Office - Word, Excel, PowerPoint.

• Excellent English written and verbal communication skills.

• Willing to relocate.

PROFESSIONAL EXPERIENCE SUMMARY

Case Associate The Jewish Board of Family and Children’s Services, 1556 Supported Apartment Program, Duryea Place, Brooklyn N. Y ., 11226 Jan 2022 – Present

• Visited, listened to, and assisted/encouraged nineteen (19) members of my caseload through person-centered and collaborative service planning approaches towards their wellness and mental health.

• Ensured service plans have been completed and signed by residents according to regulatory guidelines and standards.

• Evaluated and assessed independent living skills of residents in apartments using a detailed functional assessment tool and assisted residents in meeting their individual goals.

• Independently completed regular and timely documentation of all residents’ interactions including weekly call-ins, monthly home visits, walk through of apartments and conducted roommate meetings.

• Completed service plans, care plans, and wrote informational notes: collateral, face to face, telephonic contact and wellness checks etc.

• Performed other duties as assigned by my supervisor/management e.g., Reporting on things that residents needed changed and led handymen to apartments for the needed work to be done etc.

Home Health Aide

Alpine Homecare LLC, 110 Marter Ave, Moorestown, N.J., 08057 07/2017 – 06/2021

• Monitored and recorded patient condition, providing support and personal services by observing physical and mental condition, intake and output, and exercise. HENRY OFORI ASIAM

Atlantic City, NJ., 08401 ● 609-***-****

adz7al@r.postjobfree.com

• Supported daily needs of patients tin a cooperative fashion through arranging for housekeeping and laundry services, meal/dining services, personal hygiene help, grocery shopping, meal preparation, errands, and other household requirements.

• Helped patients understand safe and effective use of medical equipment, including cane or walker, and personal hygiene equipment.

• Worked closely with family members to better grasp patient’s needs and appropriate ways to meet those needs with comfort and compassion as well as following asepsis standards and procedures.

• Provided nutritional guidance and implemented daily menu in collaboration with family reps.

• Maintained excellent record of patient information and shared with nursing supervisor. Loss Prevention Associate

The Hilton Casino, Atlantic City, N. J

05/2005 – 06/2016

• Responsible for the protection of life and property of the Hilton casino.

• Supported staff training and development.

• Handled problem resolution, acting swiftly and fairly

• Actively identified potential safety hazard, acting to resolve each speedily.

• Assisted in bringing down casino crimes to the barest minimum. Senior Program Officer,

Literacy and Functional Skills Project,

Ministry of Education, Ghana 07/1995 – 12/2002

• Prepared time-bound funding proposals and budgets and allocated resources to the national, regional and district offices in lieu of training.

• Designed training programs based on needs assessments and provided training and mentoring via workshops, feedback sessions, scenario analysis, and in-service training.

• Developed policy guidelines with vision to improve capacity development that increased retention rate by 20%.

• Supervised 6 program officers at the headquarters, led 40 National Training Team members and coordinated the work of 110 District Training Team members and managed a training budget of $5,000,000 per 3-year rolling plan.

• Conducted baseline studies and pretested and tested research instruments/materials to enhance program focus and inform program assessment decisions. EDUCATION

Master of Science (MS) Healthcare Administration Grand Canyon University, Phoenix Arizona

Master of Arts (M.A.) African Art University of Science and Technology, Kumasi, Ghana Bachelor of Arts (B.A.) Graphic Design University of Science and Technology, Kumasi, Ghana

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