Cassie Hicks

318-***-**** Text an Call

adz7ac@r.postjobfree.com

License an Education

General education an some college

LSUA 2013-2014

Life an Health insurance Still active

AHIP Active 2024

**** *ertifications for United healthcare, Humana, CIGNA, Anthem, Aetna Knowledgeable using Salesforce, Sunfire, an different systems to work from home. Marx, Change Health, Jarvis, an provider look for each insurance company. Non resident licensed in 37 states

Employment

Results-cx

2019- December 2022

Paris Tx

Handle inbound calls for enrollment using the correct SEP for MAPD an PDP Explaining the different plans offered. An helping beneficiary's understand Medicare. Disputes, Appeals an reprocessing claims

Provider service

Customer service for members

Gulf Cost inspection

2016-2018

Baton Rouge La

Inspected homes for insurance companies an morgage companies AT&T

2015

Alexandria La

Customer service

Processing payments

Helping members with their accounts.

Kelly Home Health

2011-2012

Medication management, daily routine, scheduling doctor appointment. Star-tex

Alexandria La

2010-2011

T-mobile Activations, credit checks, phone number changes, payments, billing questions Dollar tree

2008-2010

Assistant manager

Daily safe counts an deposit

orders, till count, stocking, an inventory count.

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