CURRICULUM VTAE OF NELISIWE PEGGY MVEMVE
CONTACT
Address
Hutchinson Road
uMbilo
Durban
4001
Contact Numbers
Email address
********@*****.**.**
drivers licence: code 10
PERSONAL PROFILE
I have ability to maintain confidentiality.
I have non-judgemental and empathetic personality.
I work effectively as an individual.
I also work effectively in a group.
I have self-integrity and honest.
I have good communication skills.
I am always punctual.
I am a fast learner.
EDUCATION
Tertiary: MANCOSA
Qualification: Certificate in Digital Transformation Strategy
Year: 2022
Tertiary: ORT SA
Qualification: Cybersecurity, Information Technology bridging course, coding and programming (HTML and CSS)
Year: 2023
Tertiary: Tshwane North College
Qualification: ND: Marketing (Left with practicals)
Modules: Marketing N4, N5, N6
Year: 2016
WORK EXPERIENCE
Company: Metrofile (by Adcorp Blu)
Position Held: Data Capturer and processing clerk (Records Management)
Duration: 7 months (03/2023 – 09/2023)
Reference: 082*******
Contact Person: Phindile Xaba (Processing Clerk Supervisor)
Duties:
Applies bar code labels onto documents when necessary.
Sorts documents into batches of similar document types, small documents on A4 papers.
Scans all documents in accordance with pre-defined settings.
Prepare all documents by removing rubber bands, staples, paper clips, and tear off perforated edges.
Accurately captures detailed indexes of documents and records onto system.
Performs work according to the daily work schedule.
WORK EXPERIENCE
Company: Natal Settlers Memorial Homes
Position Held: Administrator Internship
Duration: 9 months (08/2021 – 04/2022)
Reference: 076*******
Contact Person: Naomi Stainbank (Admin)
Duties:
Dealing with phone and email queries.
Answering incoming calls, taking messages and re-directing calls as required.
Meet face-to-face with students to give guidance.
Meet with prospective students and encourage them to apply.
Giving specialist administrative support.
Uploading students’ details on LMIS system.
Creating LMIS spreadsheet.
Take the minute of meetings.
Maintain compliance regulations.
Creating Accreditation file for an organization.
Scanning documents and receiving scanned documents by email and saving them accordingly on desktop.
Creating students POE and filing students’ documents in their POE files.
Help set up project meetings
Keep the project calendar up to date.
Contribute to the staffing of the reception and telephone answering service to the college.
Process orders, check goods received, and process invoices for payment.
Undertake routine clerical tasks such as filing, photocopying, maintain stocks for stationery.
Assisting on preparation for Seta External Moderation
Managing diaries, scheduling meetings, and booking rooms.
Inserting documents on the training management file.
Company: Ackerman’s
Position Held: Cashier
Duration: 1 year
Reference: 031-***-****
Contact Person: Jenude (Supervisor)
Company: Pick “n Pay (by Tailormade)
Position Held: Cashier
Duration: 1 year
Reference: 031-***-****
Contact Person: Gladys (Supervisor)
Company: Legit Retail Store Galleria
Position: Support Service consultant
Duration: 1 month
Reference: 031-***-****
Contact Person: Sharon or Nokuthula
Duties
Interact with customers on daily basis.
Handling all the cash transaction of an organisation.
Receive payments by cash, credit or debit card.
Processing refunds and exchanges, resolving complaints.
Maintaining a clean workplace.
Balances cash drawer by counting cash at beginning and end of work shift.
Processes return transactions.
EDUCATION
Last School Attended: Phindavele High
Highest Grade Passed: Grade 12
Year: 2003
Tertiary: Durban University of technology
Qualification: Diploma in Management Science: Marketing
Year: 2020
Tertiary: Durban University of Technology
Qualification: Advanced Diploma in Management Science: Marketing
Year: 2021
WORK EXPERIENCE
Company: Childhood Cancer Foundation SA
Position Held: Marketing Coordinator and Business Development Internship
Duration: 8 months (06/2022 – 01/2023)
Reference: 084*******
Contact Person: Nirupa Kasserchun (National Fundraiser)
Duties
Promoting the business online and via word of mouth.
Set up meetings for national fundraiser
Comparing and approving products to be purchased.
Using online platforms to raise donations
Cold calling proposal.
Research donors.
Assess quality of stock received.
Data collection.
Negotiate with suppliers for the best price.
Updating CSI records.
Managing donor’s portfolio.
Preparing plans for the purchase of stationery and equipment.
Arranging in both internal and external events.
Arrange weekly business calls.
WORK EXPERIENCE
Company: Telkom_8ta Outsourced by Aegis Call Centre
Position Held: Customer Service Representative
Duration: 1 year
Reference: 031-***-****
Contact Person: Mr Sandile Khumalo (Human Resource Manager)
Company: Oxford Manor Call Centre
Position Held: Sales Consultant
Duration: 1 year
Reference: 031-***-****
Contact Person: Brade (Manager)
Duties:
Handles incoming calls or inquiries from prospective customers or clients.
Discusses products offered and ensures customer satisfaction.
Sell products and place customer orders in a system.
Provide customers with product service information through the phone.
Upsell products and service.
Answer phones and respond to customer request.
Transfer customer calls to appropriate staff.
Identify research and resolve customer query.
Accurately captures customer information