CURRICULUM VTAE OF NELISIWE PEGGY MVEMVE

CONTACT

Address

** ****** *****

Hutchinson Road

uMbilo

Durban

4001

Contact Numbers

073-****-*** / 081-****-***

Email address

adz75t@r.postjobfree.com

drivers licence: code 10

PERSONAL PROFILE

I have ability to maintain confidentiality.

I have non-judgemental and empathetic personality.

I work effectively as an individual.

I also work effectively in a group.

I have self-integrity and honest.

I have good communication skills.

I am always punctual.

I am a fast learner.

EDUCATION

Tertiary: MANCOSA

Qualification: Certificate in Digital Transformation Strategy

Year: 2022

Tertiary: ORT SA

Qualification: Cybersecurity, Information Technology bridging course, coding and programming (HTML and CSS)

Year: 2023

Tertiary: Tshwane North College

Qualification: ND: Marketing (Left with practicals)

Modules: Marketing N4, N5, N6

Year: 2016

WORK EXPERIENCE

Company: Metrofile (by Adcorp Blu)

Position Held: Data Capturer and processing clerk (Records Management)

Duration: 7 months (03/2023 – 09/2023)

Reference: 082*******

Contact Person: Phindile Xaba (Processing Clerk Supervisor)

Duties:

Applies bar code labels onto documents when necessary.

Sorts documents into batches of similar document types, small documents on A4 papers.

Scans all documents in accordance with pre-defined settings.

Prepare all documents by removing rubber bands, staples, paper clips, and tear off perforated edges.

Accurately captures detailed indexes of documents and records onto system.

Performs work according to the daily work schedule.

WORK EXPERIENCE

Company: Natal Settlers Memorial Homes

Position Held: Administrator Internship

Duration: 9 months (08/2021 – 04/2022)

Reference: 076*******

Contact Person: Naomi Stainbank (Admin)

Duties:

Dealing with phone and email queries.

Answering incoming calls, taking messages and re-directing calls as required.

Meet face-to-face with students to give guidance.

Meet with prospective students and encourage them to apply.

Giving specialist administrative support.

Uploading students’ details on LMIS system.

Creating LMIS spreadsheet.

Take the minute of meetings.

Maintain compliance regulations.

Creating Accreditation file for an organization.

Scanning documents and receiving scanned documents by email and saving them accordingly on desktop.

Creating students POE and filing students’ documents in their POE files.

Help set up project meetings

Keep the project calendar up to date.

Contribute to the staffing of the reception and telephone answering service to the college.

Process orders, check goods received, and process invoices for payment.

Undertake routine clerical tasks such as filing, photocopying, maintain stocks for stationery.

Assisting on preparation for Seta External Moderation

Managing diaries, scheduling meetings, and booking rooms.

Inserting documents on the training management file.

Company: Ackerman’s

Position Held: Cashier

Duration: 1 year

Reference: 031-***-****

Contact Person: Jenude (Supervisor)

Company: Pick “n Pay (by Tailormade)

Position Held: Cashier

Duration: 1 year

Reference: 031-***-****

Contact Person: Gladys (Supervisor)

Company: Legit Retail Store Galleria

Position: Support Service consultant

Duration: 1 month

Reference: 031-***-****

Contact Person: Sharon or Nokuthula

Duties

Interact with customers on daily basis.

Handling all the cash transaction of an organisation.

Receive payments by cash, credit or debit card.

Processing refunds and exchanges, resolving complaints.

Maintaining a clean workplace.

Balances cash drawer by counting cash at beginning and end of work shift.

Processes return transactions.

EDUCATION

Last School Attended: Phindavele High

Highest Grade Passed: Grade 12

Year: 2003

Tertiary: Durban University of technology

Qualification: Diploma in Management Science: Marketing

Year: 2020

Tertiary: Durban University of Technology

Qualification: Advanced Diploma in Management Science: Marketing

Year: 2021

WORK EXPERIENCE

Company: Childhood Cancer Foundation SA

Position Held: Marketing Coordinator and Business Development Internship

Duration: 8 months (06/2022 – 01/2023)

Reference: 084*******

Contact Person: Nirupa Kasserchun (National Fundraiser)

Duties

Promoting the business online and via word of mouth.

Set up meetings for national fundraiser

Comparing and approving products to be purchased.

Using online platforms to raise donations

Cold calling proposal.

Research donors.

Assess quality of stock received.

Data collection.

Negotiate with suppliers for the best price.

Updating CSI records.

Managing donor’s portfolio.

Preparing plans for the purchase of stationery and equipment.

Arranging in both internal and external events.

Arrange weekly business calls.

WORK EXPERIENCE

Company: Telkom_8ta Outsourced by Aegis Call Centre

Position Held: Customer Service Representative

Duration: 1 year

Reference: 031-***-****

Contact Person: Mr Sandile Khumalo (Human Resource Manager)

Company: Oxford Manor Call Centre

Position Held: Sales Consultant

Duration: 1 year

Reference: 031-***-****

Contact Person: Brade (Manager)

Duties:

Handles incoming calls or inquiries from prospective customers or clients.

Discusses products offered and ensures customer satisfaction.

Sell products and place customer orders in a system.

Provide customers with product service information through the phone.

Upsell products and service.

Answer phones and respond to customer request.

Transfer customer calls to appropriate staff.

Identify research and resolve customer query.

Accurately captures customer information

Contact this candidate