BILL MALCOLM – HUMAN CAPITAL MANAGEMENT / TALENT ACQUISITION SENIOR LEADER

407-***-**** adz75e@r.postjobfree.com http://www.linkedin.com/in/williammalcolm/ Dedicated and visionary senior leader in Human Capital Management, Talent Acquisition and HR Technology known for driving innovation, team empowerment, and transformative growth. Expert in data-driven analytical problem-solving, providing strategic insights to optimize decision-making across operational recruitment and human resources activities. CAREER SUMMARY

SEVITA HEALTH - DIRECTOR, TALENT ACQUISITION – STRATEGY & BUSINESS INITIATIVES 11/2021 – PRESENT - (BOSTON, MA) (REMOTE)

Chief consultant to the Vice President of Talent Acquisition (TA), leading strategic and workforce business initiatives in home and community-based healthcare. Directs leadership over 4 departmental managers: TA Training, Employment Screening, Sourcing and TA Data Analytics. All of which guide 315 human resource (HR) professionals, amplifying the organization's commitment to exceptional career growth in both high-volume and specialized niche recruitment. Pinnacle Accomplishment: Applied job seeker capabilities through Phenom CRM FastTrack & Chatbot Apply implementation united with strategic campaigns, boosting career site traffic by 57% and increasing hires by 187.5% (FY22 to FY23). [Technology: Indeed, Rocket Reach, Bi.tly, Work4, Hunter, CareerArc, Phenom] Selected Contributions:

Workforce Planner: Executed comprehensive workforce planning, position management techniques with data analytics to optimize precise talent allocation of ~23K hires annually aligned across 42 states. [Technology: PowerBi, Ceridian & Phenom]

Visionary Strategist: Managed a $4.5M annual budget, utilizing cost and performance insights to grow the talent database from 30K to 3.5M in 18 months. [Technology: Phenom]

Implemented a strategic passive marketing plan leading to a 40% lift in candidate engagement.

Program Architect: Achieved a 10% increase in hires leading a pilot team of 4 sourcers. Spearheaded the expansion of a pioneering Sourcing Center of Excellence (COE) spanning 4 business lines, where oversight of 20 additional sourcers resulted in a remarkable twofold enhancement in production efficiency, surpassing projections by an impressive 80%.

M & A Authority: Guided specialized HR team through onboarding and integration of 32 mergers and acquisitions in FY23. Implemented proactive measures in due diligence that surpassed staffing expectations.

TalentTech Visionary: HR technology strategist orchestrating transformative talent planning with Talent Tech Labs. Negotiated efficiency through automation tools captivating a high-tech, high-touch candidate experience that distinguishes Sevita in performance optimization reducing time allocation by 90%; increased leads by 40%.

Implementation: Automated Interview Scheduling – FastTrack Application – Automated Video Interview – Video Capture – Military Occupation Code Search – Automated SMS Recipes - Chatbot [Technology: Phenom]

ERIN Employee Referrals - 30% boost in referral hires resulting in new hire retention by 8%. [Technology: ERIN]

Simplified job applications and increased automations by ATS “one-click” status selection, reduced redundancy & duration by 60%. Reduced job seeker drop-off by 27%. [Technology: Ceridian Dayforce]

Established a talent development strategy through a cost-effective partnership with LinkedIn Learning. Robust curriculum revealed employee interaction with career progressive coursework. [Technology: LinkedIn Learning]

Created HR expanded intranet site with Standard Operating Procedures focused design for employees to leverage training, practices and find policies in real time; compliance is maintained. [Technology: LinkedIn Learning]

Realized a 97.5% cost savings by transitioning Sevita from a Bring Your Own Device (BYOD) approach to a secured VoIP technology solution, bolstered security and user satisfaction. [Technology: GoTo Meeting Connect]

Effectively directs the Employment Screening Team manager with six professionals, optimizing the streamlined execution of 30k background checks annually while averaging a 3 day turn-around-time. [Technology: Sterling InfoSystems] TRAVEL + LEISURE CO. (WYNDHAM DESTINATIONS) DIRECTOR, TALENT ACQUISITION 6/2014 – 10/2021 - (ORLANDO, FL) (REMOTE)

Managed North American sales, marketing, and resort recruiting for a prominent vacation sales travel organization, leading a team of 18 professionals for ~5500 annual hires. Led the global Talent Acquisition Employment Brand and Marketing team, optimized careers' sites and CRM for ~15K talent demand across roles. Was recognized for Workforce Planning excellence through relationship building, monitoring market trends, and leveraging internal stakeholders to maximize talent outreach.

Pinnacle Accomplishment: Transformed hiring experience – Implemented data analytics with transparent reporting reducing time to hire 70.59% (17 days to 5 days) for entry level roles and a 46.66% drop for leadership roles (60 to 32 days). Both directly resulting in an 11% increase in customer satisfaction contributing to a 4% increase in vacation sales. Selected Contributions:

Candidate Relationship Management System (CRM) Authority: Implemented programmatic recruitment advertising, optimizing sourcing expenses across 4 branded careers sites balanced with automated marketing. Grew talent lead database from 200K to 1.5M. [Technology: Pandologic, Clinch Page-Up Talent CRM & CMS]

Tech Trailblazer: Immediately revitalized outdated ATS during Request for Proposal (RFP) lifecycle by implementing three candidate-specific experiences, resulting in an 18% increase in application completion rates. [Technology: Taleo/Oracle]

Oversaw (RFP) of Human Capital Management (HCM) and Applicant Tracking System (ATS) – procured, developed, tested and implemented Workday (HCM) & (ATS) – trained and consulted 198 TA & HR professionals. [Technology: Workday]

Integrated video interviewing technology, optimizing screening & achieving a 50% reduction in screening time. Streamlined operations & expediting the talent acquisition lifecycle. [Technology: HireVue, Montage, Modern Hire]

Game-Changing Program Director: Pioneered Associate Referral Program, increased employee referrals by 80% resulting in a 25% drop in turnover.

DEPARTMENT OF DEFENSE (UNITED STATES AIR FORCE) DIRECTOR OF RECRUITING, LEARNING & DEVELOPMENT 6/2000 – 6/2014 - (VARIOUS LOCATIONS)

In my final assignments, I developed plans, standardized sales training, and led a 56-member team with a $1.8M budget for government healthcare and technical recruitment across an 8-state region. Created proactive training for talent acquisition, HR, and management. Served as a senior advisor and SME for recruitment analysis, reporting, and performance improvement in 180+ specialties.

Pinnacle Accomplishment: Most Decorated Recruiter in Air Force Recruiting Service: OPERATION BLUE SUIT XXV, XXVIII, XXX, XXXI Selected Contributions:

Coordinated recruitment sales training program using cutting-edge technologies, surpassing hiring goals by 100% and exceeding quality, diversity, and inclusion benchmarks by 18%. [Technology: Achieve Global Sales Performance Toolkit]

Created comprehensive training policies, procedures, and performance metrics contributing to the organization's recognition as the "Most Improved Organization" – Tacoma, WA 2011

Enhanced lead development process, achieving a remarkable 400% surge in lead generation. Earned leadership recognition for healthcare and professional programs recruiting team. EDUCATION & CREDENTIALS

TRIDENT UNIVERSITY - BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, CYPRESS, CA AMERICAN ACADEMY OF PROJECT MANAGEMENT - MASTER PROJECT MANAGER ® USA-CERTIFYING BOARD COMMUNITY COLLEGE OF THE AIR FORCE - ASSOCIATES OF APPLIED SCIENCE IN HUMAN RESOURCES, MONTGOMERY, AL COMMUNITY COLLEGE OF THE AIR FORCE - ASSOCIATES OF APPLIED SCIENCE IN LOGISTICS, MONTGOMERY, AL MARTINSBURG COLLEGE – HUMAN RESOURCES CERTIFICATION, MARTINSBURG, WV ACHIEVE GLOBAL – PROFESSIONAL SELLING COACHING & PROFESSIONAL SELLING SKILLS, TAMPA, FL DISNEY INSTITUTE – DISNEY’S APPROACH TO BUSINESS EXCELLENCE CAREER FOCUSED & BUSINESS SKILLS

Workday – Ceridian – Dayforce – Taleo – Oracle – iCims Video Studio – Page-Up – Success Factors – INFOR Talent Science – Recruitics – Pandologic

– Phenom – Clinch Talent – Loop – ERIN Employee Referrals – Hiring Solved – Work4 – Seiza – Talent Tech Labs – Rebrandly – bit.ly – Vimeo – HireVue – Montage – Modern Hire – CareerArc – LinkedIn Recruiter – Rocket Reach – Indeed – Hunter – Achieve Global – eThority – Ziprecruiter – PowerBi

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