DIAHANNA FULLER

Marietta, GA ***** 678-***-**** adz749@r.postjobfree.com

PPPP

Accomplished lecturer offering a wealth of knowledge in the development and implementation of educational technology tools and applications in the classroom, effectively articulating information through excellent communication and written instruction experience on graduate-level courses. Masterful at new teaching styles, and concepts and can work within the constraints of university guidelines and policies. Adapts to different classroom settings and subjects and is equipped to change teaching styles based on student needs or subject matter.

SKILLS

Conflict Resolution

Decision Making

Strategic Planning

Knowledge management

Distance Learning

Medical Terminology

Online Instruction

Instructional Strategies

Interactive Media

Learning Management Systems

Educational Support

Individualized Lesson Plans

Competency Evaluations

Interactive Learning

Microsoft Office 365

EDUCATION

Graduate Certificate: Public Health Leadership, 03/2017

Capella University - Minneapolis, MN

DHA: Health Administration, 07/2015

Capella University - Minneapolis, MN

Graduation with Distinction.

Master of Public Administration: Community Health Services, 12/2001

Kennesaw State University - Kennesaw, GA

Bachelor of Science: Healthcare Administration, 05/1995

Texas Southern University - Houston, TX

WORK HISTORY

GRADUATE FACULTY 01/2018 to Present

Colorado State University Global, Aurora, CO

Teach graduate-level courses in population health, healthcare informatics, healthcare ethics, and various others in the Health and Human Services Program leading to a master's degree in healthcare administration.

Transition course material and apply technological options for online and course-related software for health Informatics, population health analytics, healthcare change management & and innovation, and principles of population health.

Manage course material and apply technological options for online and course-related software for health Informatics, population health analytics, healthcare change management & and innovation, and principles of population health.

Design and distribute feedback forms to continually improve teaching skills and develop a stronger connection with students. Review the outline of materials submitted for required projects.

Use a variety of instructional methodologies, technology, and writing assessments to keep online courses interesting and engaging.

FACULTY/GRADER 09/2016 to present.

Ashworth College, Atlanta, GA

Assist students in academic matters to improve successful course completion by responding to emails and providing feedback on assignments. Grade assignments and projects to ensure student performance.

Deliver class assignment feedback and suggestions on assignments to meet course competencies. Analyzed course and research projects to ensure success in helping students achieve course and program outcomes.

GRADUATE PROFESSOR 09/2016 to 03/2019

Argosy University, Atlanta, GA

Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles and collaborated with faculty members from other departments to increase students' knowledge of health and wellness and monitor healthcare program effectiveness.

Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness by assisting students in gaining a better understanding of various research methods used for data collection.

Performed needs assessments and health outcomes by using data that has been collected and used to assist with making decisions on program success.

Provide individual lessons in video and audio through the Zoom platform weekly.

ALLIED HEALTH FACULTY 02/2013 to 03/2016

Bauder College, Atlanta, Georgia

Conducted clinical simulations and provided feedback for each individual student, provided immediate and constructive feedback to students individually and as a group, and increased learning initiatives by educating students using hands-on methods and laboratory studies.

Updated instructional materials, ordered equipment, and supplies, and utilized various learning modalities to enhance instruction.

Implemented new educational techniques to boost student comprehension while reducing learning time and delivered individualized instruction on observation, assessment, decision-making, and patient health teaching.

Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.

Evaluated students' competencies through written assignments and examinations, created plans, and communicated deadlines to complete projects on time. Analyzed clinical settings' success in helping students achieve course and program outcomes.

ALLIED HEALTH FACULTY-LEAD 08/2010 to 08/2012

Anthem College, Atlanta, Georgia

Supervised and mentored new instructors in the allied health departments, observed and evaluated instructor's techniques in the classroom.

Assigned students to patients based on students' learning objectives and patient needs and investigated projects completed by students in the laboratories.

Conducted clinical simulations and provided feedback for each individual student and provided immediate and constructive feedback to students individually and as a group.

Analyzed clinical settings' success in helping students achieve course and program outcomes. Organized time, space, and resources to balance advanced instruction, challenging workloads, and stringent deadlines.

Distributed course syllabi and communicated course standards and learning objectives to students.

Delivered individualized instruction on observation, assessment, decision-making, and patient health teaching.

CARE COORDINATOR 12/2006 to 07/2010

Alere Health, Atlanta, Ga

Provided telephonic support to educate patients on disease management and medication options.

Contacted participants to schedule follow-up assessments.

Assisted patients in understanding side effects associated with medications, explained program aspects, and responded to inquiries.

Performed effective prospective and concurrent review of requested services according to established guidelines and timeframes.

Documented members’ service benefits by contacting the appropriate health plans as needed.

Directed providers/members to contracted provider networks and facilities.

Printed and mailed authorizations to providers, patients, HMOs, and facilities as needed.

Assisted and monitored the processing of referrals. Entered, updated, and closed referrals daily while assuring that appropriate internal/external referral providers are utilized, members are eligible and have benefits coverage, correct CPT/ICD codes have been entered, accurate records of all dates and other required fields are entered, supporting clinical data for the referrals is entered, and all urgent referrals are processed within the designated timeframe.

Coordinated, identified, and routed referrals that require review to licensed Care Management staff who arrange outside physician medical review as appropriate.

Served as a resource to other coordinators, staff, and providers by resolving issues and responding to requests in a timely and effective manner and worked with Patient Services regarding member concerns.

Collected and prepared medical records for review when appropriate or as requested.

Assisted with answering telephones and maintaining files, logs, or other reports.

Used, protected, and discussed patient’s protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.

ACCOMPLISHMENTS

Abstract Reviewer (Aging & Public Health Program) APHA 2023 Annual Meeting & Expo, October 24-28, 2023

Abstract Reviewer (Aging & Public Health Program) APHA 2022 Annual Meeting & Expo, October 24-28, 2022

Abstract Reviewer (Aging & Public Health Program) APHA 2021 Annual Meeting & Expo, October 24-28, 2021

APHA COVID-19 Panel (Healthcare Administration Section) 2020

NPHW Mentor-Networking Webinar (April) 2020

Abstract Reviewer (Aging & Public Health Program) APHA 2020 Annual Meeting & Expo, October 24-28, 2020

Mentor with the American College of Healthcare Executives (ACHE) 2018-2020

Moderator for Technology, Electrical Engineering & Computer Engineering at the Peach State Louis Stokes Alliance for Minority Participation, University of Georgia. Athens, GA, October 2015

Judge for Oral and Poster Presentations at the Peach State Louis Stokes Alliance for Minority Participation, University of Georgia. Athens, GA, October 2015

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