MA

MICHAEL ARONSON

adz72n@r.postjobfree.com 305-***-**** Pembroke Pines, Florida 33029

Self driven hospitality professional with 20+ years of experience in multi-site management with a successful tenure that spans positions from Chief Operating Officer to Unit Manager while delivering results. Excelled in creating a collaborative environment by developing relationships between our teams, senior management, franchisees & franchisors. Adept at reducing turnover rates and building motivated service and management teams. Dedicated and passionate about providing excellent customer service and exceeding organizational goals. Proven ability to increase profit through strategic planning and effective project management. Responsible for new location startup & development from site selection, design, construction and operations. In tenure with Bread Partners, accomplished growth from 3 locations within one brand to over 25 units operating multiple brands. Au Bon Pain (under Ampex Brands

ownership) Richardson, TX

Chief Operating Officer

08/2022 - 03/2023

· Promoted to Chief Operating Officer of Au Bon Pain under the ownership of Ampex Brands (Ampex purchased Au Bon Pain from Panera Bread in 2021); Au Bon Pain operated 41 corporate units and was franchisor for ~70 units with multiple franchisees);

· Reported to ABP Brand President and led and developed Vice President of Operations and four Directors of Operations

· In time as Chief Operating Officer for the brand, increased sales by 12.41% while reducing labor by 2.96%; led brand to sub 30% labor for the first time since COVID-19; achieved first positive period operating profit post-COVID-19

· Implemented the MeazureUp operational platform to improve store-level control and performance, resulting in increased sales while reducing current costs by replacing existing platforms

· Directly assisted Brand President to orchestrate short- and long-range strategic plans to direct the financial progress of the business, expand markets, and improve day-to-day operations

· Responsible for market review, performance results, and opportunity presentations to the Executive Team and developed highly effective working relationships with other departments

· Prepared and presented financial reports and brand direction for parent company Executives

Au Bon Pain (under Ampex Brands

ownership) Richardson, TX

Vice President of Operations

03/2022 - 08/2022

· Promoted to Vice President for 50% of corporate portfolio: 22 locations in Florida, D.C., Pennsylvania, Ohio, Illinois, Virginia, and North Carolina

· Reported to Chief Operating Officer and mentored, led, and developed Regional Vice President of Operations

· During tenure, increased sales by 8.7% while reducing the cost of sales by 2.53% and direct labor by 2.75%

Au Bon Pain (under Ampex Brands

ownership) Richardson, TX

Regional Vice President

07/2021 - 03/2022

· Selected to stay with Au Bon Pain as Regional Vice President after its sale to Ampex Brands in 2021; P&L responsibility for 12 locations in Florida and North Carolina

· Led and mentored Director of Operations on expectations, results, and opportunities

Summary

Experience

· Worked directly with Ampex Brands leadership on the acquisition of the three franchised Au Bon Pains in Florida (December 2021) Au Bon Pain (under Panera Bread

ownership Boston, MA

Regional Vice President of Operations

01/2019 - 07/2021

· Retained through sale transition to Panera to manage P&L for the nine-store South Florida market ($9M revenue) and conversion of cafés to Panera brand; region grew by 5 stores in February 2020 to include existing corporate locations in North Carolina, Alabama, Georgia, and Tennessee

· Helped create and set goals and initiatives to improve operations within the South Florida Region

· Continued relationships with landlords to ensure a smooth transition to future operation

· Collaborated directly with the Executive Team on the sale of Au Bon Pain to the new ownership group (Ampex Brands)

Bread Partners Au Bon Pain & Burger King

Franchise Miami, FL

Chief Operating Officer/Partner

06/2015 - 01/2019

· Progressively grew over 18 years to top leadership role with equity at this multi-brand franchisee that operated up to 22 Au Bon Pain locations (the brand's top performing multiunit operator, up to $4M AUV) and up to ten Burger King locations (top ten performance in peer group, $1.3M AUV) in Florida; sold business to Panera Bread in late 2018

· Reported to/Partnered with Co-Owner and led and developed three District Managers, one Senior Area Director with oversight of 300+ employees

· Member of the Au Bon Pain Franchise Advisory Council

· Successfully integrated PlateIQ and Ctuit programs, improving efficiency in accounts payable and Human Resources departments, streamlining personnel, and informing analyses of pricing, labor costs, and human resources reporting

· Developed budget targets and drove operational excellence, resulting in YoY multi-point reductions in cost of goods and labor

· Designed and implemented a store management incentive program

· Drove the acquisition & development of ten Burger King locations, including a multiunit acquisition in the Orlando market

Bread Partners Au Bon Pain Franchisee

Miami, FL

VP of Operations

02/2005 - 05/2015

· Au Bon Pain Franchisee of the Year (2004, 2008, 2011)

· Led full-cycle project management of over 20 restaurant buildouts and 12 remodel projects

· Collaborated frequently with ABP corporate teams on franchisor-level projects and initiatives

Developed GMG Delivery Inc., an internal supply chain vendor that achieved financial gain for partners and the Bread Partners brand; GMG would ultimately account for 25% of purchases

Bread Partners Au Bon Pain Franchisee

Miami, FL

General Manager

06/2001 - 02/2005

· Served as General Manager for Bread Partners' highest grossing store, a non-traditional location ABP at Jackson Memorial Hospital in Miami (~$4M AUV)

· Increased sales from $1.2M to ~$4M annually over three years

· Provided leadership in the café by ensuring adherence to all Au Bon Pain guidelines and standards and by creating an environment that promoted teamwork and a guest-first philosophy

· Assured the meeting of café financial objectives by analyzing variances, controlling labor, food costs, and other financial controls

· Ensured that every team member practiced the Au Bon Pain guest-first philosophy, responded to guest needs, and coached and directed the team to perform their duties to exceed guest expectations

Western Connecticut State University

BBA in Business Administration and Management

Education and Training

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