Iryna Vorobei

International Logistics Specialist

Profile

I am dedicated to providing high-quality services and developing strong client relationships.

Employment History

International Logistics Specialist at Imperia Logistyka, Kraków January 2023 — July 2023

- Organizing and coordinating international shipments for clients, ensuring precise and timely delivery of goods.

- Collaborating with logistics partners to optimize routes and improve transportation efficiency.

- Handling documentation and strictly adhering to all international transportation rules and regulations.

Manager of VIP Customer Service at Сoraltravel agency, Kyiv August 2013 — February 2022

- Processing business class flight ticket reservations and providing visa support to travelers.

- Conducting negotiations with airlines and hotels, making reservations for hotels, cars, and insurance.

- Business development in challenging economic conditions.

- Excellent knowledge and application of travel supplier rules.

- Customer support 360/7/24

Flight Reservation Agent at Pilot LTD, Kyiv

March 2012 — July 2013

- Online booking and customer consultation.

- Creating and confirming flight ticket reservations, notifying customers of flight schedule changes.

- Handling special customer requests.

Administrative Manager at Pilot LTD, Kyiv

October 2010 — March 2012

- Managing the administrative department and assisting the HR department.

- Developing administrative procedures and organizing office events. Education

Master's Degree, Kyiv Humanities Institute, Kyiv

September 2004 — July 2010

International Relations

Details

Kraków

Poland

+48-574-***-***

adz711@r.postjobfree.com

Links

Jacob Harding LinkedIn

Skills

Ability to Work Under

Pressure

Communication Skills

Customer Service

Interpersonal

Communication

Administrative

experience using Amadeus

and Galileo GDS

Languages

English

Polish

Ukrainian

Russian

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