Curriculum Vitae
of
Sharon Walubengo
Johannesburg
(2092)
Contact Numbers 065*******
E-mail adz70k@r.postjobfree.com
Home Language
English, isiZulu and Tshivenda
Drivers License Code 8
EMPLOYMENT HISTORY
Air elect technology
Office Administrator - March 2022 -
Duties and Responsibilities
Data capturing on Excel and CRM
Attend to and resolve queries telephonically
Receive and make phone calls daily
Receive and send emails daily using Outlook and Q-management
GPG Office of the Premier
Customer service Consultant (Learner-ship) March 2020 – June 2021
Reason for leaving: Contract Ended
Duties and Responsibilities:
Data capturing on Excel and CRM
Attend to and resolve queries telephonically
Receive and make phone calls daily
Receive and send emails daily using Outlook and Q-management
Adhere to Ad-hoc duties
Damelin Correspondence College
Office Administrator (Intern) November 2016 – October 2018
Reason for leaving: Contract Ended
Duties and Responsibilities:
Data capturing of students’ information on Excel (pivot tables) and CRM and raising invoices
Attend to walk-in students and parents and resolve their queries
Receive and make phone calls daily, Receive and send emails and mail merging in Excel
Maintain files and scan documents to save electronical copies for over 3000 students
Maintain office equipment and print over 1000 books for 3 colleges
Pack and dispatch examination scripts and assignments via courier company to various Lecturers for marking and keep track
EDUCATION AND QUALIFICATIONS
National Diploma in Business Management (Damelin College of Higher Education) 2016
Matric / Grade 12 (Greenlane College) 2012
COMPUTER LITERATURE
Microsoft Office(Word, Excel, PowerPoint, Outlook)
Learner Administration System (ICAS)
Customer Relations Management System (CRM)
Q-management (System used to manage a vast of e-mails)
SKILLS
Strong leadership and people management skills
A motivated team player that is results driven
Have a sense of urgency and work well under pressure
Goal-orientated with a positive outlook and a clear focus on high quality
Confident self-starter with great analytical skills
Ability to translate vision into objectives
Innovative problem-solver and strategic thinker
Precisionist administrative and organizational abilities
Excellent communication and presentation skills
REFERENCES
Air Elect Technology
Miss Sedzani Nemabaka (chief executive officer)
Cell 081*******
GPG Office of the Premier
Mrs. Lebogang Lekwadi (Call Centre Supervisor)
Cell 072-***-****
Mrs. Christina Simelani (Call Centre Supervisor)
Cell 083-***-****
Damelin Correspondence College
Mrs. Nomsa Mhlongo (Academic Manager)
Tel 011-***-**** E-mail adz70k@r.postjobfree.com
Mrs. Sihle Dlamini (Certification Officer)
Tel 011-***-**** E-mail adz70k@r.postjobfree.com
Mr. Vinesh Moonsamy (Academic Coordinator)
Tel 011-***-**** E-mail adz70k@r.postjobfree.com