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Client Care Seeking A

Location:
Warren, MI
Posted:
October 07, 2023

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Resume:

ANGELA SPLOCHARSKI

Phone: 586-***-****

Email: adz70a@r.postjobfree.com

Dear Sir or Madam:

I am writing to express my interest in the position with your establishment. Attached is my resume, with specifics like my experience, my objectives, and key skills. You will find that I excel at critical thinking, quick response and multitasking efficiently without effecting the quality of client care, and having the understanding of moral responsibilities within an organization. I have a deep understanding of the behavior of individuals, dynamic of teamwork, importance of positive reinforcement, and motivation for improved performance and self-satisfaction. Through the past employments, my experience has helped me to build an unique knowledge that has added to my field. I am a very enthusiastic, energetic and self motivated worker who strives to achieve the very best. I am organized and thorough in my work and am seeking a new challenge to use my collective experience in a long term capacity. I am presently looking for a position where my experience will make a positive and efficient contribution to the operation in a company in which I am so well experienced. I uphold the value of keeping morale high and I believe in the importance of accomplishing tasks on time and in producing outcomes of the best possible quality. I feel that at your company I will be able to utilize my capabilities to their fullest extent and that my qualifications and work background complements the position I am applying for.

With my background, I have the assets that will help me perform the tasks that the position requires. Since I have dealt with so many people professionally, I have acquired sharp interpersonal skills. The extensive experiences I have undergone to equip me with the tools used for leadership, working in a team, great organization and being effective and efficient. I will put my heart, soul and hard work into a company that is willing to do the same for me.

Thank you for reading my letter. I would be very grateful if you would consider me for this opening. You can contact me any time should you have any further questions. I look forward to speaking with you personally regarding other matters about the employment. Sincerely,

Angela

2

PHONE: 586-***-****

Email: adz70a@r.postjobfree.com

PROFESSIONAL OBJECTIVE

Organized individual with experience in a fast-paced, detail oriented office, and other work environments. Looking to continue professional background in a new organization, where I can invest my strong qualities, strengths, and experience toward a new long term goal. I strive to better the quality of life for every customer by being kind, dedicated and efficient. Able to multitask without effecting quality of service even under extreme situations where problem solving must be instant and consider the outcomes of all involved. My ambition drives me to constantly improve on my skills and adapt accordingly.

KEY SKILLS

Critical thinking and multitasking.

Organized with attention to detail.

Dedicated hard worker with ability to adapt quickly.

High computer skills including Word, Microsoft Excel, Adobe, and Multimedia.

Knowledgable in the strategies of motivating employees with success.

Efficient in explaining details to where the customer fully understand a situation.

Excellent in accomplishing tasks and producing outcomes of the best possible quality.

Understanding the behavior of individuals, dynamic of teamwork and positive reinforcement, motivation for improved performance and self-satisfaction.

Critical thinking, quick response and multitasking under severe situations efficiently without effecting the quality of customers care.

Understanding of moral responsibilities within an organization.

Team building, OSCHA compliant, policies & procedures, report & document preparation, and record management.

Record and inventory management.

EXPERIENCE CVS

• Responsible for sales and stocking inventory.

• Provide fast and creative solutions to meet customers continual need for restructuring.

• Quickly deescalate negative situations involving customers.

• Consult with supervisor, staff, and outside professionals in a timely manner.

• Coordinated and implemented multiple services efficiently.

• Promoted a safe environment for employees may grow socially, emotionally, and intellectually.

• Managed and was responsible for a heavy caseload of customers..

• Interacted with customers, observed and addressed customer needs/concerns, and documented them.

• Intervened and provided immediate assistance in crisis situations, as necessary.

• Communicated/collaborated efficiently with peers.

• Documented and entered data into the system promptly and efficiently.

• Analyze procedures to ensure mental and physical well-being of employees allowing the them to be more productive, focused on objectives and satisfied with their outcomes.

• Ensured standard operating procedures, program policy and procedures.

• Interacted and supervised customer during daily activities in a manner that ensures their safety and security.

• Maintained regular communication with supervisor and co-workers. 3

• Followed the company’s policies on professional expectations, code of conduct, and other practices and procedures. Maintained confidentiality related to customer information.

• Demonstrate appropriate use of customer intervention skills and handled financials. ANGELA SPLOCHARSKI

Phone: 586-***-**** Email: adz70a@r.postjobfree.com

EXPERIENCE: BURLINGTON COAT FACTORY WAREHOUSE, CVS PHARMACY, 7-ELEVEN, OLLIES BARGAIN OUTLET, CLOVERLEAF BAR,

• Sales, warehouse, inventory, processing merchandise, and miscellaneous projects.

• Maintained accurate records, required forms, and invoices adhering to all policies and law regulations.

• Resolved disputes and complaints in a safe and professional manner.

• Taking and following through with a high volume of customer calls, entering data with accurate records, and maintained a smooth work flow.

• Followed company’s professional expectations, code of conduct and other practices/procedures.

• Quickly deescalate customers behavior protecting other customers and staff.

• Documented and maintained appropriate information as it relates to the customers and entered data into the system promptly and efficiently.

• Maintained regular communication with supervisor and co-workers.

• Followed the company’s policies on professional expectations, code of conduct, and other practices and procedures.

• Excellent in accomplishing tasks and producing outcomes of the best possible quality.

• Taking and following through with a high volume of customer calls, entering data with accurate records, and stocking all supplies while maintaining a smooth work flow.

• Maintained a safe environment.

REFERENCES

References available upon request.



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