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General Manager Operations Management

Location:
New Delhi, Delhi, India
Posted:
October 07, 2023

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Resume:

“APPLICATION FOR THE POST OF GENERAL MANAGER”

Anil Kumar Gangopadhyay (Ganguly)

Work Experience

Hotel Grand Inn, Jamkhandi,Karnataka, As a

General Manager (Managed by Asset

Hospitality Services Pvt Ltd) Registered Office -27,

, Fb-102,1st Floor, 2nd Cross,

Jeevan Bheema Nagar, Thippasandra

Bangaluru-560075, Karnataka.

(November 2nd, 2022 to till Date)

Team Leadership, Operational Excellence, Guest

Experience, Budget Management, Staff

Development, Quality Assurance, Vendor

Relations, Safety & Compliance, Guest

Reservation, Guest Complain & solve, Guest

Feedback & response on the time, Sales & Mkt,

Housekeeping Department, Banquet Operations,

Restaurants Management, Recruiting.

Hotel Paradise Ganga, General Manager, Triveni Ghat

Police Chowki, Rishikesh -249201, Uttarakhand.

(July 2nd, 2022 to September 15th, 2022)

The Luxus Hotels, Operation Manager & Recruitment,

G-311, 3rd Floor, Sushant Shopping Arcade, Sushant Lok-1

Gurgaon-122009 (April 20th, 2022 to June 14th, 2022)

Manage the Recruitment of the Staff & Visit the

Property alternative days. See the operations & feedback

From the General Manager or property manager.

If there are any changes then speak with the CMD &

Implement as soon as possible.

Hotel Nimbus Operations Manager, Goa

(July 31st, 2019, to April 30th, 2020)

-Manage all aspects of business operations

-Operational Budget and Inventory Management

-Supervising Employees and daily briefing

-Morning meeting with departmental HOD’s

-Staff training/ Reviews/ Annual Performance

Hotel Palace Inn (Manager Operations), Borivali, Mumbai

(Jan 23rd, 2017, to July 25th, 2019)

-Pre-Opening Manager Operations

-Managing FNB outlets, front office, housekeeping,

Production department, Sales and Recruitments

-Deriving the revenue profits and GOP of the hotel

-Maintenance of the hotel’s assets and Loyalty goals

-Responsible Coordination with all departments

Hotel Girish (General Manager Operations), Kolkata, West

Bengal (Jan 20th, 2015, to May 30th, 2016)

-Looks after sales and marketing

-Supervise maintenance, supplies, renovations &

furnishing of the hotel

Hotel Allahabad Regency (General Manager), Allahabad, Uttar Pradesh

(May 2012, to April 2014)

-Hiring staff, marketing plans and pre-opening budget planning

-Operational budget, Menu planning and designing

-Develop HR policies and reviewing guest feedback

-Managing Security operations and hotel assets

-Managing Events conference

-Generating departmental statistical and financial Reports

-Ensuring compliance with licensing laws, health & safety regulations

-Connecting with purchasing to deliver the products at a best price

-Organising food festivals and outdoor catering

Previous Organisation:

oBest Western Resort Country Club (Assistance F&B Manager), March 2011 to April 2012

oVM Residency (F&B Manager), September 2010 to March 2011

oMeriton Hotel and Restaurant’s,, April 2007 to April 2010

oHotel Park Regency (F&B Manager), January 2004 to March 2007

oKabila Restaurant (Operation Manager), November 1994 to January 2004

oHotel Sofitel Surya (Senior Captain), August 1992 to November 1994

oHotel Swiss place (Captain), February 1992 to July 1992

oHotel Raj Mahal (Captain), March 1990 to February 1992

Centre for computer and management development (joined as a guest faculty) 19/6/89 to 02/08/89

oHotel Hindustan International, Varanasi, (Trainee Captain), May 1988 to May 1989

Education:

3 Years Diploma in Hotel Management, Catering & Applied Nutrition, From IIBM, Patna

Industrial Training-

(1)Hotel Hindustan International, Kolkata (31st December to 31st January,1988) Department – Room Service & Banquet

(2)Hotel Oberoi Grand, Kolkata, (26th September 1987 to 25th October 1987), Department -Room Service

(3)Hotel Madhuban, Dehradun, (16th May 1986 to 15th July 1986) Department – Golden Hut(Chinese Restaurant)

Project Report – Working Proceeds & Suggestion for Improvement. Duration Vocational Summer Training at Hotel Madhuban, Dehradun.

Topic -Improvement of Golden Hut Restaurant

General Information:

Language: English, Hindi, Bengali

Foreign Language: French only (Hotel Terms Only).

Nationality: Indian

Passport Number: R0048975 (Date of Issue -11/07/2017 & Date of Expiry- 10/07/2027)

Skype: anil.gangopadhyay62

References:

FULL NAME

FULL ADDRESS, CONTACT NUMBER & EMAIL ADDRESS,

BUSSINESS OR OCCUPTAIN

Mr. Anil Vyas

Area General Manager, Lemon Tree Hotels, Pune, India

Email id- adz704@r.postjobfree.com

Phone No+91-997*******

Service

Mr. Chandan Talukder

Hotel Grand Desi Paratha, No 1222, 5th Stage.Beml Layout, Kempegowda Rd, Sachidananda Nagar, RR Nagar, Bangalore,Karnataka -560098, India

Email id –adz704@r.postjobfree.com

Mobile No +918********* /+918********* (Official)

Mr. Sandeep Daga, Daga Jobs, I – 154, Laxmi Nagar, Delhi- 110092,

Contact Number +914*******

Service

Mr. Sameer Srivastava Corporate HR Manager

Avexia Hotels & Resort, Regd Office Address- WB-209,UGF.Street No. 3, Ganesh Nagar 2,Shakarpur, Delhi East-1100092

Email id- adz704@r.postjobfree.com / adz704@r.postjobfree.com Phone No +917*********

Website –www.avexiahotel.com

Service

NOTE:-

(1)NOTE- (1) TA/DA IS REQUIRED FOR FINAL INTERVIEW, (2) NEED FURNISHED FAMILY ACCOMMODATION (MANDATORY), (3) JOIN AS SOON AS POSSIBLE

NOTICE PERIOD – JOIN IMMEDIATELY.

EMAIL adz704@r.postjobfree.com / adz704@r.postjobfree.com

High-impact hospitality industry professional with over 26+ years in comprehensive experience with premium hospitality facilities across India, presenting strategic and executive leadership skills in Food & Beverage operations management with P&L accountability, Front Office, Guest Service Relations & Vendor Relations. Experienced in setting up and streamlining operations of new facilities including hiring, training, and engagement. Proven ability to establish and maintain high level of operational & quality standards and service levels to ensure best-in-class customer experience.

Address: Paryavaran Complex, New Delhi-30

Contact: +91-958*******, +91-882*******

DOB: 2nd September 1962

Email: adz704@r.postjobfree.com

adz704@r.postjobfree.com

Skills

Analytical Skills

Hotel Operations

Leadership, business development

Conflict Resolution

Pre-Opening Hotel Planning

Project Management and Staff Training

SOP and A-SOP Planning

Customer Service

P/L account

Hotel Budgeting/ Cost Control

Revenue and CAPEX planning

Food Cost Calculation

Administration Control

Management Report Generation and analysis

Event Management and sales Planning

MS-office, Power Point, Excel



Contact this candidate