Customer Service Delivery
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Work History
Sahana R
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Address
Bangalore, India 560019
Phone
*************@*****.***
Report
preparation Advanced
Customer Service Representative
Venture, Bangalore
Updated account information to maintain
customer records.
Answered constant flow of customer calls with
minimal wait times.
Offered advice and assistance to customers,
paying attention to special needs or wants.
Provided primary customer support to internal
and external customers.
Maintained customer satisfaction with
2020-09 -
Current
Languages
Education
Interests
Hobbies
Sales expertise
Upper
intermediate
Complaint
resolution Advanced
Creative
problem
solving
Advanced
Service
standard
compliance
Upper
intermediate
International
sales support Advanced
CRM
Advanced
Multi-line
phone talent Advanced
POS systems
expert Upper
intermediate
Kannada
Advanced
English
Advanced
Hindi
Advanced
Telgu
Intermediate
forward-thinking strategies focused on
addressing customer needs and resolving
concerns.
Handled customer inquiries and suggestions
courteously and professionally.
Trained staff on operating procedures and
company services.
Created and maintained detailed database
to develop promotional sales.
JAIN COLLEGE - VV PURAM BANGALORE
Bachelor of Science
NATIONAL COLLEGE - BASAVANAGUDI
Photography
Travel
Reading
Communication skills
Leader ships
Business process improvement
watching cricket
listening music
throw ball
learning languages
writing
art
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