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Skills

Work History

Sahana R

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Address

Bangalore, India 560019

Phone

099********

E-mail

adz6yd@r.postjobfree.com

Report

preparation Advanced

Customer Service Representative

Venture, Bangalore

Updated account information to maintain

customer records.

Answered constant flow of customer calls with

minimal wait times.

Offered advice and assistance to customers,

paying attention to special needs or wants.

Provided primary customer support to internal

and external customers.

Maintained customer satisfaction with

2020-09 -

Current

Languages

Education

Interests

Hobbies

Sales expertise

Upper

intermediate

Complaint

resolution Advanced

Creative

problem

solving

Advanced

Service

standard

compliance

Upper

intermediate

International

sales support Advanced

CRM

Advanced

Multi-line

phone talent Advanced

POS systems

expert Upper

intermediate

Kannada

Advanced

English

Advanced

Hindi

Advanced

Telgu

Intermediate

forward-thinking strategies focused on

addressing customer needs and resolving

concerns.

Handled customer inquiries and suggestions

courteously and professionally.

Trained staff on operating procedures and

company services.

Created and maintained detailed database

to develop promotional sales.

JAIN COLLEGE - VV PURAM BANGALORE

Bachelor of Science

NATIONAL COLLEGE - BASAVANAGUDI

Photography

Travel

Reading

Communication skills

Leader ships

Business process improvement

watching cricket

listening music

throw ball

learning languages

writing

art

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