PATRICIA HENRY

***** ******** **. ****** ****, IL 60487

708-***-**** adz6y7@r.postjobfree.com

Professional Objective

Dependable, energetic professional with over 20 years of clerical office duties and customer service, seeking a remote part-time position utilizing extensive skills along with work ethics, experience, and integrity.

Professional Experience

Job Title Start Date (Sept 1998) - End Date (Feb 2022) Advocate Aurora Health – Christ Hospital and Med Center, Oak Lawn, IL UAA (UNIT Admitting Associate/Secretary)

Neonatal Intensive Care Unit (NICU)

Answered back-to-back calls (30-40 per hour) and provided excellent customer service

Performed administrative tasks such as operating office machines

Managed electronic medical records and documentation

Assisted unit visitors and staff in a fast-paced environment

Assisted with admissions discharges, scheduling, and team assignments

Provided assistance with physicians and nurses requests Relevant Skills

Typing speed: 60 wpm

Proficient in Microsoft Word, Excel, Outlook, Windows 10, Epic (EMR)

Ability to maintain calm and friendly demeanor under a high level of pressure Education

Major in Health Sciences Moraine Valley C.C. Palos Hills, IL May 2005-2010 o A&P

o Medical Terminology

o Psychology

o Sociology

CPR/AED Current

CNA (Certified Nursing Assistant) Moraine Valley C.C. May 2000

Contact Tracing John Hopkins Univ. July 2020

Medical Transcribing Scribe 101 Jan 2022