Customer Service Administrative Assistant
Resume:
Chasity Schneck
Pine Grove, PA *****
********@*******.***
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Real life associate
Providence Place - Pine Grove, PA
October 2022 to Present
• ADLS
• IADLS
• Assisting with dressing
• Assisting with bathing and other hygiene
• Light housekeeping
• Assist with transfers
• Companionship
• Etc
Medical Records Audit pro
CIOX Health - Re
April 2022 to May 2022
My temp position required as follows: Navigate various provider EMR file systems to retrieve all required elements of a medical chart for patient list.
Meet required metrics for your role
Ability to maintain regular attendance and punctuality as scheduled maintain the high standards of confidentiality to safeguard and protect Patients Rights and comply with all company and facilities policies and HIPPA regulations I have experience working in a medical office, many years with different roles. Over the years of being in the medical office environment I have good knowledge of medical terminology. Prior experience with different EMR systems.
Secretary
Stumps Garage Inc - Pine Grove, PA
April 2009 to May 2021
• Answering phone
• Handling customers
• Ordering parts/tires
• Billing & statements
• Accounting & banking
• Handling cash, credit cards, & checks
• Scheduling appointments
• Running errands
• Microsoft Word
• Cleaning
• Intakes
Administrative Assistant
Pine Grove Yamaha - Pine Grove, PA
August 2020 to November 2020
• Worked with Amazon
• Hung displays up in store
• Cleaned all products
• Stocked items
• Cleaned store
• Inventory
• Answered phones
• Cashed customers out
• Customer service
• Provided administrative support for the business owner
• Directed phone calls
• Processed purchase orders
• Took daily, weekly, and monthly inventory
• Provided friendly customer service
Office Administrative Manager
Youth Advocate Programs, Inc - Lebanon, PA
October 2019 to March 2020
• Answering phones
• Customer service
• Onboarding new hires
• Kept all clients information up to date
• Overseen all advocates paperwork
• Corrected paperwork on our computer program for project managers
• Faxed
• Scanned
• Filed
• Helped all administrative staff in any duties needed
• Trained advocates on their paperwork
• Submitted all paperwork in a timely manner
Administrative Assistant / Medical Records
The ReDco Group - Pottsville, PA
July 2018 to February 2019
• Answering phones
• Scheduling appointments via electronic medical records system
• Medical records
• Filing and pulling charts
• Send PCP letters
• Add allergies into charts along with other important information
• Submitted discharges
• Scanning papers into electronic charts
• Verifying insurances
• Medical Records
• Billing
• Receiving payments
• Customer service
• Updating client information
• Be aware of HIPPA regulations and answer any questions appropriately
• Obtaining signatures upon arrival
• Etc.
Medical Receptionist
Premier Pain Professionals - Pottsville, PA
May 2017 to December 2017
• Answering phones
• Scheduling appointments via electronic medical records system
• Filing and pulling charts
• Scanning papers into electronic charts
• Verifying insurances
• Medical Records
• Billing
• Receiving payments
• Prior Authorizations
• Customer service
• Updating client information
• Be aware of HIPPA regulations and answer any questions appropriately
• Obtaining signatures upon arrival
• Intakes
• Etc.
Home Health Aide
GUARDIAN HOME CARE SPECIALTIES - Weatherly, PA
August 2016 to October 2016
Performed all necessary duties:
• bathing
• dressing
• hair/skin care
• medication reminder
• meal preparation
• light housekeeping
• run errands and take to appointments
• companionship
Education
Associate's degree in Criminal Justice
Harrisburg Area Community College
January 2007 to December 2010
High school diploma
Pine Grove Area High School - Pine Grove, PA
August 2000 to June 2006
Skills
• Legal drafting
• Office experience
• Medical office experience
• Medical billing
• Medical terminology
• Patient care
• Accounts payable
• Medical records
• Customer support
• Windows
• ADP
• Data entry
• EMR systems
• Adobe Acrobat
• HIPAA
• Developmental disabilities experience
• Clerical experience
• Accounts receivable
• Typing
• Medicare
• Administrative experience
• Customer service
• Insurance verification
• Medical receptionist
• Quality control
• Microsoft Outlook
• Data collection
• Live chat
• SharePoint
• Caregiving
• Medical scheduling
• Human resources
• Phone Etiquette
• Office Management
• Epic
• Documentation review
• Quality Assurance
• Employee Orientation
• EHR systems
Contact this candidate