Flight Attendant, Bartending, Food-Handling, Management

Profile Young professional with over * years of experience in the customer service and hospitality

industries. Honed abilities to instruct new employees towards success and crafted expertise in working with both customers face-to-face and virtually. Perfected organization skills and great with communication via customers or management. Seeking to grow in a field of interest, and develop or create new skills in this new position and company. Experience

FLIGHT ATTENDANT, AMERICAN AIRLINES, MARCH 2023-PRESENT Provided excellent customer service to guests while maintaining professionalism with my customers and coworkers; completed a 6-week safety and security training to provide a safe work environment; grew a flexibility to work with anyone no matter their experience; maintained an organized work schedule while meeting and organizing relations and employee events with management; Trained new-hire flight attendants on the line to reach success. CONCIERGE/FRONT DESK AGENT, LOEWS HOTELS; MIAMI BEACH, FL - JULY 2021 - DEC 2022 Provided excellent customer service to guests while maintaining professionalism with my managers and coworkers; Ran daily reports for our hotel operating system to keep our hotel running smoothly; Collaborated with vendors to enhance guest’s stay and requests; Collected correct payment from guests and monitoring credit for charges on accounts; Trained new incoming employees on the standards of the hotel and the computer software we use. TRAINING COORDINATOR, CALIBER COLLISION; LEWISVILLE, TX – MAY 2019-AUG 2020 Created training material for the in-house training team; Organized with hotel and catering companies to ensure each nationwide training ran smoothly; Kept Excel spreadsheets of each training and the materials required in each class; Aided the training team with additional support in trainings when they were sick; Organized the graduation ceremony and certificates for each team-member that graduated the training; Flew to Houston to engage in a leadership training. Worked to build appointments for class schedules and gathering employees from around the country to grow together.

CREW LEADER, CHIPOTLE MEXICAN GRILL; FAYETTEVILLE, AR – AUG 2018-MAY 2019 Provided communication between team members and upper management to maintain day- to-day procedures; Drafted reports and other information to supervisors and upper management, aiding in production improvement; Took inventory of materials and made orders where necessary; Attended 5-day training session to improve my dexterity in customer service and time management. Left this position due to leaving the university. Education University of Arkansas; Fayetteville, AR - Aug. 2017-May 2019 Texas Tech University; Lubbock, TX - Aug. 2020-May 2021 Skills Leadership, Organization, Restaurant/Bartending Experience, Bookkeeping & Accounting Experience, Team-Building & Working in Group Settings, Computer Programs (including Adobe, Microsoft Office programs, and Apple/Mac software), P.O.S. Restaurant software, Money Handling, Inventory Maintenance & Office Supply Management, Maintaining g Appointment logs and Scheduling; Social Media Marketing & Networking, Company & Vendor Relations, Bartending & Food Handling; Intermediate Spanish-speaker. Hailey Livesey 120 Turtle Creek Blvd.

Apt 529

Dallas, TX 75207

T: 214-***-****

E: adz6x1@r.postjobfree.com