Customer Service Store Manager
Resume:
Amy Roberts
*** ********* ****, ****** *****, MO 63362 Cell: 636-***-**** - adz6wv@r.postjobfree.com
Summary
I am a highly motivated makeup artist focusing on the sales and education of prestige cosmetics and skincare. I have proven sales records and customer service rating. I enjoy being challenged and helping my clients gain confidence. I have worked as a Step in Artist for Guerlain. Worked at St Louis innovation fair event with Jane Cosmetics. I have experience in Dillard’s, Nordstrom’s, Sephora, Ulta, and Beauty Brands.
Highlights
Stila Cosmetics
Lead Education Artist
January 2015 – Current
Clean gondola, take inventory, and great clients
Do full face and targeted makeovers
Educate staff on product knowledge
Set up events
First Aid Beauty
Freelance Skin Care Artist
October 2015 – Current
Clean Gondola, take inventory, and great clients
Get to know clients skin to recommend products
Train store staff on product knowledge
Work with management to set up events
Skyn Iceland
Freelance Skin Care Artist
June 2017 – Current
Clean Gondola, take inventory, and great clients
Get to know clients skin to recommend products
Train store staff on product knowledge
Work with management to set up events
Kate Spade
Fragrance Model
October 2017 – January 2018
Sold fragrance
Makeup Forever
Freelance Makeup Artist
October 2017 - January 2018
Clean gondola, take inventory, and great clients
Do full face and targeted makeovers
Educate staff on product knowledge
Set up events
Bliss
Freelance Skin Care Artist
November 2015 – December 2015
Clean Gondola, take inventory, and great clients
Get to know clients skin to recommend products
Train store staff on product knowledge
Work with management to set up events
Max Studio – Chesterfield, MO
Store Manager
August 2014 – January 2015
Managed employees and schedules
Opened and closed the store.
Managed registers and made bank deposits.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Consulted with customers on the latest styles and trends.
Kept the showroom clean and maintained neat, orderly product displays.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Built and maintained effective relationships with peers and upper management.
Juicy Couture – Chesterfield, MO
Store Manager:
January 2014- August 2014
Managed employees and schedules
Opened and closed the store.
Managed registers and made bank deposits.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Consulted with customers on the latest styles and trends.
Kept the showroom clean and maintained neat, orderly product displays.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Built and maintained effective relationships with peers and upper management.
Robot Depot – Dardenne Prairie, MO
Office Manager/Personal Assistant:
February 2007 to January 2014
Managed a small team.
Payroll and scheduling.
Emails.
Microsoft office.
Education
High School Diploma : 1990
Warrenton R3 Warrenton, MO, USA
References
Olivia Collier-Scott
Manager at Juicy Couture 478-***-****
Stephanie Hoerman
Store manager at Juicy Couture 314-***-****
Derrick Roberts
Owner/CEO at Robot Depot 2
Vicki Mason
Owner/CEO at Crystal Clean
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