Data Entry Clerk
Resume:
Sharon A. Broncatti
Greendale, WI 53129
E-Mail: ***********@*****.***
Cell: 414-***-****
Summary:
• Extensive 10+ years’ experience in Data Entry and Clerical Support. I am an accurate and detailed data entry and clerical worker with superior inter-personal skills.
• Highly effective at handling confidential information and identifying system.
• Store completed documents in appropriate locations.
• Shipping boxes to a storage facility.
• Accurately entered information into various computer programs.
• Entered Customer responses in the computer system.
• Entered information from Invoices and Bills of lading into the Computer System and analyzed the data for errors.
• Entered customer and account data by inputting alpha and numeric information on keyboard or optical scanner according to screen format.
• Maintained data entry requirements by following data program techniques and procedures.
• Prepared source data for computer entry by compiling and sorting information; established entry priorities.
• Worked on spreadsheets with large numbers of figures without mistakes.
• Assured data accuracy by re-checking and verifying information on reports to agencies, providers and clients.
• Processed monthly reports for providers and agencies, assuring up-to-date case
Management information.
Skills:
• Efficient in Data Entry with a typing speed of 40-45 WPM.
• Data Entry into Oracle software.
• Meticulous and attention to detail.
• Able to multi-task in a fast-paced environment.
• As a Customer Service Representative, handled and answered between 200-300 calls daily.
• Software Proficiency: Microsoft Office Basic Excel, Outlook, SAP, Word, TRIPS. (TRIPS is a program to process cases), HostExplorer, AVS (Asset Verification Solution) and Payment Annex.
Professional Experience:
Henkel Corp, Oak Creek, WI
Dec. 2021 – Apr. 2022
Data Entry Clerk
• Close Process Orders in SAP
• Scan Process Orders
• Filing
BMO Harris Bank, Brookfield, WI
Sept. 2020 – May 2021
Data Entry Clerk
• Process Cases using TRIPS
• I use AVS to check Social Security Numbers and then I use Host Explorer to see if customers have an account and if they don’t then I have to check it off.
• When I process cases in Trips I have a list of numbers that I have click on. That will bring up a check. Then I have to go into Payment Annex and pull up that same check. If that check if for a different person or company then I have to research it. Once I have the correct check then it generates a case number, then I have to assign it to one of our employees.
PPG Industries, Inc., Oak Creek, WI
Apr. 2019– Sept. 2019
Data Entry Clerk
• Sorting and distributing mail
• Printed the Drop Ship documents and entered them in Oracle. Looked up the Sales Order number by entering the Purchas Order number in excel.
• Entered Debit and Credit Memos by Sales Order number. Made sure that the information in Oracle matched the information on the Debit and Credit Memos.
•
U.S. Bank, West Allis, WI
Oct. 2018 – Dec. 2018
Final Document Process
• Put folders in Loan Number order. Put labels on the folders, boxed them up for shipping.
• Matched checks with the Assignment of Mortgage Documents and mailed them out.
BMO Harris Bank, Brookfield, WI
Aug. 2017 – Sept. 2017
Data Entry Clerk
• Accurately entered information into various computer programs.
• Entered Customer responses in the computer system.
• Entered information from invoices and Bills of Lading into the Computer System.
• Organized files and collected data to be entered into the computer system.
• Analyzed the data for errors.
• Reported problems with the data.
Harley-Davidson, Milwaukee, WI
Sept. 2015 – Dec. 2015
Data Entry Clerk
• Entered invoices using the Brainware Computer System.
• Typed accurately, prepared and maintained accounting documents and records.
• Entered key data of financial transactions into database daily.
• Constantly updated job knowledge.
TYCO, Menomonee Falls, WI
June 2015 – Aug. 2015
Data Entry Clerk
• I had a list of clients and had to pull the files and scan the contracts onto a memory storage device.
• After the contracts were scanned they were put on a hard drive.
• If there were files that didn’t have a contract, then I would use Oracle to see if the
Client was under a different name.
• Transferred the data from paper format into the computer files or database systems using keyboards, data recorders or optical scanners.
• Type data provided directly from customers.
• Worked on spreadsheets with large numbers of figures without mistakes.
• Verify data by comparing it to source documents.
Milwaukee City Hall, Milwaukee, WI
Dec. 2012 – Jan. 2013
Data Entry Clerk
• Entered data from voting applications into the computer system.
• Organized files and collected data to be entered in the computer system.
• Prepared source data for computer entry.
Milwaukee County Dept. of Human Services, Milwaukee, WI
Disabilities Services Division, Data Unit
May 2006 – May 2011
Clerical Assistant
• Past employers entrusted me with the most difficult assignments because I always performed above expectations.
• Accurately entered confidential personal information into State and County Database.
• Assured data accuracy by re-checking and verifying information and reports to agencies, providers and clients.
• Processed monthly reports for providers and agencies, assuring everything is up-to-date.
• Back-up receptionist: Greeted customers, answered a multi-phone line and directed people to appropriate staff, routed calls and distributed mail.
Milwaukee County Dept. of Human Services, Milwaukee, WI
Economic Support Division, Benefit Issuance Center
July 1999 – May 2006
Clerical Assistant
• Interacted face-to-face with clients to verify their information.
• Entered their case data into the computer system and issued Quest Cards for clients that are on the Food Stamp Program.
• Organized files and collected data to be entered into the computer.
• Analyzed data for errors.
Used compassionate nature, acute listening skills and patience to interact with homeless clients who came to the agency to receive their benefits.
Clerk Typist/Customer Service
Oct. 1994 – July 1999
• Answered customer Inquiries pertaining to their Food Stamp, AFDC and W-2 case.
Clerk Typist/Data Entry
May 1991 – Sept. 1994
• Accurately entered customer application data, family changes and Energy Assistance applications into the database.
• Performed other duties as assigned.
Education:
Graduated from South Division High School, Milwaukee, WI in 1970
References:
Barbara Harris
Pamela Persons
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