Post Job Free

Resume

Sign in

Notary Public Customer Service

Location:
Charlotte, NC
Salary:
60,000.00 - 65,000.00
Posted:
October 05, 2023

Contact this candidate

Resume:

Yvette Nelson-Sloan

**** ********** *****

Charlotte, North Carolina 28227

704-***-**** adz6sx@r.postjobfree.com

PROFESSIONAL SUMMARY:

A well-qualified paralegal North Carolina Certified Paralegal with diverse experience having strong research, investigative, analytical, and writing skills. Extensive working knowledge of legal terminology, general law, and legal proceedings. Responsible for drafting legal documents, reviewing, editing, and proofreading documents, conducting interviews, monitoring schedules, case preparation, and preparing reports. A valued team member who can work independently.

EDUCATIONAL QUALIFICATIONS

North Carolina Certified Paralegal Degree (ABA Approved)

Notary Public

Central Piedmont Community College

Charlotte, North Carolina

ADMINISTRATIVE SKILLS

Knowledge & use of Microsoft 365 applications: Word, Excel, PowerPoint

Filing and answering phones

Excellent client service skills

Zoom, Skype Telephonic Conferencing a

Banking Software: Concur, Workday, Enterprise Procurement Finra Arbitration Portal, Iron Mountain North Carolina

WORK HISTORY

Wells Fargo Bank

April 2020 - Present

Administrative Assistant

Calendaring – Manage electronic calendars; schedule meetings, appointments, and conference calls

Meeting Logistics – Prepare agendas and materials; coordinate room/equipment reservations

Visitor Logistics – Register visitors with security, reserve visitor space, escort visitors

Mail – Distribute incoming and outgoing mail, faxes, interoffice mail, express mail

Copying/Faxing/Scanning/Printing – in-house or manage large jobs with external vendors

Phone Calls – Answer, screen, take messages, or route calls appropriately

Travel – Handle travel reservations, changes & emergency travel situations in the HRG system; provide itineraries

Expenses – Process expenses in Concur

Office Supplies – Place orders and maintain supply rooms according to site process

Documentation – Compile information, draft or independently prepare: internal communications; legal documents including edits, redlining; reports, correspondence; org charts; or PowerPoint presentations with charts/graphs

Research – May assist with legal research on the Internet or Westlaw

Invoices/Check Requests – Process or route invoices appropriately, create and submit check requests

Matter Management – Open/Close/Maintain/Update matters electronically; pull reports

Records Management – Maintain accurate and organized paper and electronic files

Intake/Routing Processes – May manage intake/routing of special processes or requests

CLE – Assist Attorney with administrative duties related to CLE courses

Communication – Interact and act as a liaison with business clients, business partners, outside counsel, internal and external staff, expert witnesses, and vendors; update share point sites

General Processes and Procedures – Assist team members in finding information on Law Department procedures and assist with requests or inform them of correct procedures

Special projects and assignments as assigned and directed by the Site Business Support Manager require the following:

Prepare (key) correspondence, reports, and forms.

Compose correspondence as directed.

Research and assemble information for projects.

Execute routine projects within general guidelines & instructions.

Establish and maintain files and records.

Answer telephone and handle walk-in inquiries

Arrange and handle details related to travel arrangements, expense reports, meetings, and appointments.

Deal discreetly with confidential information.

Interact with internal and/or external customers to provide information, assist in solving problems, and answer questions.

Administrative Offices of the Courts

April 2017 – April, 2020

Judicial Assistant I

Judicial Assistant I: As a juvenile court judicial assistant for five judges, my duties and responsibilities consist of the following:

Perform administrative tasks such as making copies; which also includes organizing and creating reference binders that can be 100-1,000 pages up to five sets.

Maintaining/updating already existing binders

Transcribing meeting minutes

Drafting and sending court and personal correspondences to entities and individuals

Filing documents that include juvenile court summaries daily. Liaison between judges, local and state entities within the court system, private counsel, and pro se litigants through electronic, written, and telephonic communications

Send monthly reminder notices of upcoming juvenile court committees

Updating/maintaining the judge's personal/outlook calendars and distributing incoming mail daily.

Reserve conference room and send invites for scheduled various meetings for judges

Schedule “meet me” conference calls as requested

Create file folders for judges as requested

Make secure travel arrangements as well as prepare and submit appropriate paperwork to state officials for reimbursement purposes as needed.

Track and submit continuing education credits to the state office

Maintain copier and supplies in our area.

Process emergency order requests, divorces, and secure leave requests.

File evaluations/reports for the courts by maintaining Drug Treatment Binders

Conduct civil and criminal record searches and complete forms for the review and decision of the Chief District Court Judge to determine the granting or denial of a no-issue warrant request.

Responsible for picking up and distributing mail for the department weekly on a twice-a-month rotating basis as well as providing front desk coverage during this cycle.

Review and finalize state attorney fee applications.

Process Prison Mail

McDowell Street Family Law Center, Charlotte, NC

September 2016 – April 2017

Legal Assistant

Manage & direct incoming calls; sort/distribute correspondence.

Prepare and process the client's initial intake package.

Interview all potential clients.

Record staff minutes; Microsoft application use; notary

Selina M. Brooks, Administrative Law Judge

August 2013 – April 2016

Administrate Law Judicial Assistant

Prepare Legal Documents

Filing and answering incoming calls

Filing

Coordinate conference call

Office/clerical duties as required

Maintain Court Records



Contact this candidate