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Customer Care Service

Location:
Cairo, Cairo Governorate, Egypt
Posted:
October 05, 2023

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Resume:

* ******* ** ******

Cairo, Egypt

+20-10-089***** - +20-11-210*****

adz6so@r.postjobfree.com

Ahmed El-Sayed Mahmoud

Summary Of Qualification

A highly equipped receptionist with experience in performing a variety of administrative and staff support duties for a specified department, which require a range of knowledge and skills of organizational procedures and policies; directing and assisting visitors, and resolving administrative problems and inquiries; composing, editing, and proofreading correspondence reports and preparing a range of administrative documents.

Ambitious, self-motivated and results-driven quality professional with 12 years of Customer Care Service experience in the field of private and healthcare sectors.

Vast technical knowledge and experience in different Medical administrative field and medical roles.. Proven track record of improving and sustaining team and personal KPIs.

Skills & Experience

● Communication and interpersonal skills

● An effective communicator at all levels within an organization.

● Problem Solving

● Strong logical, analytical and problem-solving skills.

● Team-Player

● Able to work in a group or individually according to the job requirements.

● Staff management.

● Result-Oriented

● Goal achievements oriented and a quick learner.

Experience

● Receptionist 2017– Present

Saudi German Hospital, Egypt

● Receptionist 2014– 2016

El-Shams Laboratories, Egypt

● Receptionist 2012– 2013

Samir Shaker Laboratory, Egypt

● Receptionist 2011– 2016

Dr, Elia Anis pathology Laboratory, Egypt

● Supervisor marketing & advertising 2005– 2009

British American Company, Egypt

Education

● High institute of social work 2009

Professional Developmental Courses

● Hospital neurological and psychiatric diseases

Volunteer Work

● The organizer of activity of ‘’ Women’s day in Cairo ’’, by AKA Association. 08 & 09/aprile/2017

Languages

● ENGLISH: Advanced.

● FRENSH: Native.

● ARABIC : Advanced .

Interests

● Playing and watch football

REFERENCES AVAILABLE UPON REQUEST



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