DN

DANAIT NEGASI

adz6s9@r.postjobfree.com 510-***-**** Oakland, CA 94612

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated Neurobiology student seeking internship in Patient care to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Quantitative Skills

Experience in Leadership

Content Management Expertise

Team Building

Customer Service

Computer Skills

Chase Center San Francisco, CA

Supervisor

10/2021 - Current

Monitored employee productivity to provide constructive feedback and coaching.

Complied with company policies, objectives and communication goals. Coached staff members to develop long-term career goals. Coordinated employee schedules according to shift changes and availability.

Established and enforced clear goals to keep employees working collaboratively.

Directed and supervised team of 15 employees in daily operations. Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Sessions at the presdio San Francisco, CA

Server

05/2022 - 09/2023

Operated POS terminals to input orders, split bills and calculate totals. Provided exceptional service to high volume of daily customers. Greeted customers, answered questions and recommended specials to increase profits.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Served food and beverages to patrons and immediately remedied issues with orders.

Barneys Gourmet Hamburgers Oakland,

CA

Server

Provided exceptional service to high volume of daily customers. Greeted customers, answered questions and recommended specials to Summary

Skills

Experience

12/2019 - 10/2021 increase profits.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Trained new employees on restaurant procedures and plating techniques. Eritrean Airlines Asmara, Eritrea

Travel Agent

07/2017 - 06/2019

Created travel itineraries and made adjustments to meet client specifications.

Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.

Responded immediately to clients' questions, issues and complaints and found effective solutions when required.

Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.

Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.

Participated in travel seminars and remained up-to-date on market trends. Provided clients with brochures, guides and maps to assist with trip preparation.

University of California, Berkeley Berkeley, CA

Bachelor of Science in Neurobiology

Expected in 05/2025

Sematat High School Asmara,Eritrea

High School Diploma

06/2018

English:

Native/ Bilingual

Tigryina :

Native/ Bilingual

Eritrean Air ticketing Training - 2018

Dawit Hailu 202-***-****-Manager Barneys

Fistum Borcu 510-***-**** -Supervisor Chase Center Education and Training

Languages

Certifications

Reference

Contact this candidate