CEYDA TAHINCIOGLU

Irvine, CA ***** Email: adz6qi@r.postjobfree.com

Telephone: 949-***-****

Education

****- **** **.*., ******** Psychology, Dogus University Istanbul, Turkey 2015-2017 M.A., Clinical Psychology, Beykent University, Istanbul, Turkey 1996-2000 B.S., Computer Science and Engineering, F.M.V. Isik University, Istanbul, Turkey Objective: Exceptionally analytical, responsible and organized team player with a background in Computer Science and Engineering, complemented by a Ph.D. in Clinical Psychology, seeking a business analyst role. My mission is to leverage my diverse skillset to provide a unique perspective on understanding and analyzing human behavior and AI, ultimately driving data-informed decision making and optimizing business strategies for enhanced outcomes and user experiences. Skills: Proficient in Excel, SQL, Salesforce, SAP, SPSS, C, Qualtrics, Powerpoint, G Suite. Working knowledge of Agile methodologies as Scrum/Kanban and Waterfall methodology. Passionate and motivated with a drive for excellence.

Work Experience

2019 Jan-Present Assistant Manager, Irvine Company, Irvine

● Support Project Management Team in launching Salesforce Phase 3 and by being a Trailblazer and SME to support onsite team members. Develop and manage numerous projects in accordance with company guidelines, ensuring quality, cost and technical requirements are met.

● Collect and maintain requirements from end-users, prioritization and generating flow charts and functionality diagrams according to user stories. Participate in UAT plans and end-user sessions of training.

● Working in a cross-functional environment with the management team, IT delivery team and external consultants and leveraging my influence skills to collaborate with key stakeholders.

● Support audit compliance by instituting and facilitating weekly file reviews to identify common errors and implement action plans.

2008-2018 Restaurant Owner, Kofteci Ramiz (Fast Food Franchise), Istanbul, Turkey

● Managing supplier accounts and maintaining exceptional relationships to ensure supply chain performance. Reviewing purchase orders to make sure all orders are confirmed and scheduled to be received on a planned date.

● Project planning, managing resources, time and expense tracking, quality control.

● Reviewed analyzed financial data to identify problems in daily operations, increasing efficiency by 25%.

2000-2002 Computer Science and Engineering Research Assistant, F.M.V. Isik University, Istanbul, Organizing ISCIS 2001, International Symposium of Computer and Information Systems. Assisting Prof. Dr. Selahattin Kuru in database classes, SQL. 1999-2000 Intern, Kent Gida, Istanbul, Turkey

SAP Modules implementation processes and coding in ABAP.